Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.71

4.7 Rating 2,533 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 15th January 2025

Ancient Wisdom Wholesale 5 star review on 13th August 2024

Sunshine Crys****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good analysis of products on the site, quick delivery and excellent service!!! I was very satisfied...”

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Posted 8 years ago

“There was a slight problem with my first order, Sorted out very quickly, Excellent service.”

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Posted 8 years ago

“I use Ancient Wisdom as my only supplier for all my soaps, bombs and trinkets, I absolutely love this company the staff are so helpful and delivery is always on time. well packaged and the products are always of top quality.”

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Posted 8 years ago

“Excellent products at excellent prices. Great customer service, always happy to help. More than happy to collect and always happy to see me and my dog! Will be back shortly for more.”

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Posted 8 years ago

“Superb Customer service. All my orders have been despatched very quick. One thing I am highly delighted with is on a couple of occasions I needed my goods despatching out quickly as I run student courses and on a couple of times I placed my orders rather late, however Ancient wisdom delivered my goods in record time for this I thank all the team at Ancient Wisdom. This is definitely a company to work with Thank You.”

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Posted 8 years ago

“thank you everything arived well packed and within time stated Thanks”

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Posted 8 years ago

“Super fast delivery. Excellent after sales and communication. Awesome products look forward to more of the same :)”

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Posted 8 years ago

“I am very pleased with how quick order arrived and the quality of the products are fantastic. The costumer service was. Exelent very fast and helpful.I will definitely be using them again.”

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Posted 8 years ago

“Easy ordering process. Quick delivery. Good products.”

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Posted 8 years ago

“I placed my first order on 28th January this is the 10th February and I still have not received it. I tried phoning you and emailing you but got no response! I called a retailer in the local town and he advised me to use the CHAT service which worked well and hopefully my order will be here later. Lucy told me on Monday that my order had not left Anchient Wisdom which I thought was very fair and truthful of her and half the shipping would be taken off the order. For a first order this is frightening to say the least and in the meantime I have sourced other suppliers.”

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Posted 8 years ago

Dear Margo, Thank you for your message and I apologize for the difficulties on receiving the order. We aim to dispatch all orders within 1-2 business days. The transit time to Ireland is usually no longer than 3 business days. The dispatch time on your order was longer due to an error on our part and as you mentioned, Lucy had sorted it out for you. According to the DPD's tracking system, the order is out for delivery today for you. Consignment number: 5995426663 I am very sorry about the experience you have had so far. We have checked our inboxes and cannot locate any emails from you. Also our phone system has not logged any messages from you with regards to this. Our phone lines are opened Monday - Friday 9am - 5.30pm and we tend to always answer - if not, the voicemail service will log a message. Kind Regards, Urszula

Posted 8 years ago

“I placed my order and they took 3 days to get my stuff together because it took so long that resulted in me not having everything i ordered as it was out of stock!! Still very pleased with the delivery and would come back again and would recommend thank you”

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Posted 8 years ago

“Order placed on Sunday delivered on Tuesday, absolutely amazing! Products out on sale by Wednesday and even though new products in our shop the started selling immediately! Very excited about all the bath products we have from Ancient Wisdom.”

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Posted 8 years ago

“My customers love the products. I have already sold several "Chill Pills" bath fizzies and several lava foot stones. Everything was packaged securely and shipping time was very good. Thank you very much!”

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Posted 8 years ago

“I like the variety of goods ancient wisdom offer. Their delivery is very efficient and always as promised”

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Posted 8 years ago

“A great site nice & easy to use, quick delivery . I will be using again in the near future. Regards Glyn.”

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Posted 8 years ago

“Quick service. Lovely products. I will be back.”

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Posted 8 years ago

“I was sadly disappointed with my first purchase experience from AW. On requesting a price for some samples the price was more than it should have been. On asking how the assistant arrived at this price I was told 'very easily'. In fact the total was wrong. I called to confirm prices and to adjust my order - still arrived with wrong order, a damaged product and products I would not buy again. I had been excited as I was looking forward to using AW for my online shop but won't be doing so now. To see what other's experienced Iooked at the AW face book page which confirmed my doubts. Many others had similar complaints. I feel much could have been sorted out by having less cocky sales staff( obviously student or similar) and by simply listening to your customers and addressing others concerns. Genuinely sorry to have to write this low scoring review.”

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Posted 8 years ago

Dear Fran, Thank you for your review and I am sorry you have had a bad experience with us on your sample order. You are correct in saying that the person you spoke with was a student - he is our apprentice and I made sure he receives further training in his telephone manner. Please accept our apologies here. I have had a look at your sample order and can see that the higher price stands from the Small Order Charge on the order. We do charge this when orders below our minimum of £50+VAT are placed, however this does not apply in terms of sample orders so I have refunded your £5+VAT for this. I can see you received a reduced postage charge on the order (we usually charge £7.50+VAT for standard orders). I have also applied a £7.50+VAT credit to your Ancient Wisdom account, which means that your carriage charge will be covered should you wish to give us another try. Once more many apologies for the inconvenience. Kind Regards, Urszula

Posted 8 years ago

“Highly recommend Ancient Wisdom. Great products, fab prices and the customer service is second to none!”

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Posted 8 years ago

“Although the majority of the products ordered were in stock there were some problems with a couple of them. I emailed Urszula and have not yet received a response which is highly disappointing.”

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Posted 8 years ago

ear Rebecca, Thank you for your message and I apologize for the problems with your order. I have just received the negative review from you, which is what prompted me to search for your email address in my messages as I always reply to all emails usually within 24 hours, however I have missed yours in error - I do apologize for this. Please email me with the photos of the damaged items and the item codes - I will be happy to issue a credit, refund or a replacement for these - I leave the choice to you here. Once more many apologies for the inconvenience. Kind Regards, Urszula

Posted 8 years ago

“Hugely impressed with the speedy delivery!”

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Posted 8 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,533 reviews