Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.71

4.7 Rating 2,550 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 15th January 2025

Ancient Wisdom Wholesale 5 star review on 13th August 2024

Sunshine Crys****

Anonymous

Anonymous // 01/01/2019

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“Thank you for great service, everything was well packaged, arrived promptly. Many thanks...”

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Posted 9 years ago

“Very pleased with products and also with the service and communication. Cannot find any faults whatsoever and would recommend to others.”

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Posted 9 years ago

“Very easy to order, quick delivery no breakages, and quality is good as well.”

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Posted 9 years ago

“Good website with a good selection of products, delivery costs quite high.”

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Posted 9 years ago

“Happy with the service at AW but disappointed that many of the items I ordered were not in stock but still showing as available on the site. However, I managed to get similar replacements even though they were not my first choice. Only issue on receipt were the bath bombs which arrived cracked and fragile, looks like they may have been dropped but happy with everything else.”

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Posted 9 years ago

“I stumbled across this website and I was amazed with the websit I just got my order and I am very please with my order”

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Posted 9 years ago

“Fast delivery and got some extra goodies with my order which was awesome! Thank you :)”

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Posted 9 years ago

“I've now ordered a few times also as a new customer they have been really good at answering my question, great value and great service”

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Posted 9 years ago

“the service is excellent and the phone staff are always professional and have great product knowledge”

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Posted 9 years ago

“We started buying from AW back in 2011, had a break until last month. The result was amazing. The product has developed so much with pure excellence. Top quality products. Only wish we could have an option to remove AW from labels as we as many others buy here to sell on. Maybe as a positive AW could look at blank labels for us distributors, retails aorta lets and many people trying to make a business go with your product. Bubble Bonanza”

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Posted 9 years ago

“If Carlsberg made Wholesale Companies!! These guys are awesome.... Always great to deal with, fantastic quality items, great profit margins, great deals to be had.... What more could you ask? Very happy bunny here :)”

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Posted 9 years ago

“Where do I begin? Firstly 6 orders turned up with items missing or damaged. The customer service team did their best to resolve things in a satisfactory and prompt manner. I was also given assurance that things would be better. I received an email telling me an item I was interested in was now in stock. Days later I place an order for these said items pleased that I had been informed that the items were back in stock. I informed a regular customer that these items were coming and they in advanced indicated they would purchase several. I then receive an voicemail message at 4.55pm (giving me 5 minutes) telling me that my order would be dispatched tomorrow, but the said items were not in stock and would I like to select alternatives. Within 5 minutes? Who do I believe? The email? The website showing them in stock? The human who thinks its acceptable at 4.55pm to say a round about sense "ooops sorry not in stock and you have 5 mins to choose an alternative". The items from this wholesaler are fantastic a) if they are not accidentally missed, b) if they arrive undamaged, c) If they are in stock and don't rely on emails/website for accuracy. Such a shame as their customer service team are obviously dealing with me complaining on a regular basis. So on a positive note......They do deal with complaints fairly quick and in a reasonable time (although not heard back since last night regarding their latest fiasco) and the products are unique and "nice". The bad news is they are becoming increasingly difficult based on reliability to deal with. Disappointed customer (me) and i have a disappointed customer too as a result. A real shame but 7 out of 7 orders to-date have had issues.”

Helpful Report

Posted 9 years ago

Dear Tom, Thank you for your message and I do understand your frustration. At this time of the year it takes us 2-3 days for dispatch on average due to the increased amount of orders. Kerry has contacted you as soon as we knew about the missing items with the best option available at the time, which was to send the order as it was and do a 'follow on' after. We are opened until 17.30 Monday - Friday, so I understand that 30 minutes is not a lot of time at all, but this was the most we could do at the time, being that we advised we would ship the order on Wednesday for you. Please note that the problems were not from ill will or delaying your order purposefully, it was just very unfortunate that it came back to us late yesterday - again I apologize. I have received the items from the warehouse just now so I will send them on now for delivery tomorrow for you - they needed some more time to unblock the isles to get to the stock. I apologize for the errors and damages on your previous orders. I have spoken with the warehouse manager and I was promised that special attention will be paid to your orders in the future. At this stage, all I can do is apologize again and hope you do decide to try us again. Kind Regards, Urszula

Posted 9 years ago

“I have received 2 orders now from Ancient Wisdom and the quality is fantastic, loved my products and also delivery is fantastic so quick. Will certainly be placing an order again soon. Thanks Irene Walker”

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Posted 9 years ago

“Excellent from start to finish”

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Posted 9 years ago

“Just received my first large order. Super speedy delivery, smells divine and superb service. Will be ordering again very soon.”

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Posted 9 years ago

“really happy with the products i bought and the delivery service was brilliant ordered one evening and it arrived within 36 hours.”

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Posted 9 years ago

“Great products. Only regret that you have stopped the pure white cherubs.”

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Posted 9 years ago

“I recently bought jumbo bath bombs and I loved it. They smell very well and the delivery was very fast. I am really extremely satisfied with the quality and delivery time and I will come back to buy other products. Thank you! I recommend this suplier.”

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Posted 9 years ago

“I've shopped with Anceint Wisdom for about 5/6 years, maybe longer, and one thing I know is I will never be disappointed and will always be amazed with the quality and price of their huge and ever expanding stock! I 100% recommend this amazing firm, and all they do for not only us, but also the many jobs they have created at home and abroad and the amazing standards and fair trade! Keep up the amazing work David & co!”

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Posted 9 years ago

“Great communication, and very fast delivery. All products packed carefully. Very happy to do business with you. thanks”

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Posted 9 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,550 reviews