AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,164 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

Anonymous

Anonymous // 01/01/2019

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“A jolly good idea to help my dementia suffering husband. However, just a few days into use the spiral wire holding the pages became detached and arthritic fingers will not allow me to rewind it! However we will manage. Speed of delivery was excellent and will keep company on my list for future reference”

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“Brought joy and reduced anxiety in my wife.”

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“This company never answers their phones, all you get is a MESSAGE THAT THEY ARE NOT AVAILABLE, I RANG BOTH NUMBERS TODAY ONCE AT 9.15AM AND AT 10.45AM”

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“Product description accurate; ordering process simple; delivered as promised. All in all a fast efficient service.”

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“Not easy to set has dispensed wrong tablets at wrong time”

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We're sorry to hear that our customer struggled to set up the pill dispenser. We have reached out to our customer to offer some technical support to help get the pill dispenser working correctly.

“Item arrived in a timely fashion and well packed. Just what what needed - thank you.”

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“The Alzheimer's clock is wonderful, has definitely been a very useful acquisition for my elderly customer, very quick delivery. Plug in and use straight away. Thankyou.”

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“It's simple to use and it plays music.”

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“Book wasn’t at all suitable. We expected photos and printed text that you could read suitable for someone with dementia!”

Helpful Report

We're sorry to hear that our customer was disappointed with the Historical Scrapbook. The scrapbooks are designed to be shared as a reminiscence aid. We do have a 30-day returns policy, so the book can be returned for a refund if it is unsuitable. Please contact our customer service team and we'll be happy to get this booked into our system.

“I brought the "Flicker" remote control for my mum, it arrived early and in perfect condition.”

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“seem very well thought out and designed also great customer service”

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“Attractive product. Easy to use and clear to install.”

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“BRILLIANT DOES THE JOB EASILY”

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“The product was delivered swiftly and was well packaged. I had to contact customer services with a query and, despite the fact that the problem I had was due to a misunderstanding on my part, the team were extremely patient and helpful. I would highly recommend the product and the company.”

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“Excellent. As described”

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“Excellent, fast delivery. Exactly what I'd been looking for for ages, no one else sells these dossett boxes. Thank you so much!”

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“Ordered clock 31 May payment, no sign of clock on 14 June, supposed to take 2/3 working days. 😑”

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We're sorry to hear our customer was not updated about their order. This product was purchased on our website as a pre-order. Our customer has now been contacted with an update.

“What a fantastic piece of kit this is. I bought this for my wife who finds remembering days and time difficult.”

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“Great clock. I bought this clock for my elderly parents, they were getting frustrated from getting the days confused. They are very happy with this clock. It's nice to have the choice of hanging it on the wall or as a free standing clock. Great product.”

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“First class service and delivery e”

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AlzProducts is rated 4.7 based on 4,164 reviews