AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.68

4.7 Rating 4,166 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot fault the service; it arrived very quickly and I was updated on the despatch and delivery time. I am a returning customer and have always been pleased with the service.”

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“Quick delivery nicely packed”

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“The game is great - simple, bright and tactile. Dad is mid-stage so this is nice and easy for him to play. The other great thing is that it gets him moving, even playing sitting he had to keep getting up to collect his beanbag. Reason for knocking a star off is that the box was squashed and damaged in transit, not to do with the product itself.”

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“Very impressed with this company, and will definitely shop here again.”

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“Very reliable - delivery received when it was stated on the website.”

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“Haven't received this parcel yet..It was supposed to be a Christmas present but far too late now. I've had to chase the delivery and hopefully it will be with me 24-48 hours. I am disappointed that I have not received it yet.”

Helpful Report

We're sorry to hear our customer did not receive their order on time. We contacted the customer to offer assistance and gave them the tracking information. Royal Mail had attempted the delivery twice, however, since this review has been left the order has been delivered. We do provide full tracking information with all of our orders and rarely experience any issues with delivery but are happy to help when problems do occur.

“All the products look very useful”

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“Disappointed the dog is hard and not soft to touch. Very irritating that the batteries have to be removed each time needing a screwdriver. Should have a on /off button.”

Helpful Report

We're sorry to hear our customer was disappointed that the Cavalier King Charles puppy did not have an on/off switch and that it was too hard. We do have a 30-day returns policy, so the puppy can be returned for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

“The product was as exoectedy”

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“Prompt delivery, fair price. Very happy with the service.”

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“Such lovely people and so helpful. The lady I spoke to went above and beyond to help me organise a Christmas present for my mother. I can't praise her enough. The order was dispatched quickly, and I got emails for every step of the process. Efficiency with a very human touch.”

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“Useful product - fast delivery”

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“Twiddle puppy delivered on time and is good quality”

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“Super quick service! I bought this for my autistic grandson. The only thing wrong was my not reading correctly that there are choke hazards for children. However, it was clearly shown in the web site so my bad for not reading and just assuming. Very impressed with this Company, very good service. Thank you”

Helpful Report

“Swiftly despatched and well packaged. The clock was relatively straightforward to set up, although, common with many imported items, the instruction manual could have been written in a simpler, clearer manner. The build quality seems good and appropriately robust. The display is clear and of appropriate size for reduced vision.”

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“An excellent product though not needed to be used yet. Very good delivery”

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“Arrived promptly”

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“I have found this company to be extremely helpful with great customer service. Throughly recommend.”

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“Good simple design item which does the job perfectly from a helpful company to deal with.”

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“Arrived on time,well parceled up, granddaughter will be well surprised for Xmas.”

Helpful Report

AlzProducts is rated 4.7 based on 4,166 reviews