AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,253 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Product was perfect for my need delivered on time thank you”

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“Easy read face because of abbreviated daily names. This leaves a clear space between letters and segment lines. Sadly battery fittings extremely tight and problem with actually working.”

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We're sorry to hear this customer has had problems with the clock that they've ordered from us. Our customer has emailed us directly and we've arranged for a free return and full refund along with our apologies that the product didn't work on this occasion. The issue would appear to be a faulty unit.

“Weekly pill organiser does what is says on the tin! Husband pleased with it although this is the second one he has had. The first one's spine separated but has been used for many years.”

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“I bought this for my daughter after a friend recommended it. She takes her everywhere and it really helps her in times when she feels overwhelmed.”

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“Excellent product”

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“Such a gorgeous real looking dog, very good quality and well worth the money. My Daughter loved it. The only reason I did not score a 5 is because the snoring and breathing sounds very mechanical”

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“The floor mat was sent out within 48 hours and was ready setup with the link to the pager and batteries installed. All very easy to use. Thank you.”

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“Excellent service from Alz, this is our second purchase from the company, and would recommend Alz to anyone”

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“Great pup, my niece is a wheelchair user and she loves him! Nice to hold not too big and not too loud, as described, fast delivery.”

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“Brilliant clock Wonderful product. No confusion when wanting to know time, day, date,etc.”

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“Easy to deal with - good website, simple purchasing process, and a reasonable delivery.”

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“This Flipper remote control is simple to set, and could be the answer for people who struggle with two remotes- box top and tv remotes. I purchased it for my mother in law, who didn't get on with it, but that is no reflection of the product. She was too used to two remotes. When I queried a refund, Alz Products were absolutely amazing. I had a quick, polite reply, and a very efficient way of returning the product. Exemplary customer service, which they should teach to some bigger retailers. I would use Alz Products again with no hesitation.”

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“What an amazing products we love it.”

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“Useful items”

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“Excellent service. Easy to browse range if products and place an order. Delivery was speedy and product arrived in perfect condition. Competitive pricing.”

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“Easy ordering speedy delivery!”

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“Order was processed and dispatched very promptly. Good communication and a very competetive price for the product. Thank you.”

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“the cat itself is very good but the instructions were terrible. it was two days before i found how to get to the switch.”

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“The size of this phone is good, and the buttons are easier than standard to use. Unfortunately there is one feature missing, which would be applicable to a number of users of this type of phone. That is to enable the insertion of a pause to access an outside line - in a care home for example, as my husband has to. He has great difficulty using any phone because of lack of dexterity and sensitivity, so needs to dial as few keys as possible. This phone seems not to allow him to put the access number then pause then the destination number all in the phone book.”

Helpful Report

We're sorry to hear that the phone is difficult to use for this customer in their care home setting. We advise to all of our customers, that if a product they have purchased is not suitable for their needs then we do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange.

“I bought this cat for my husband who is in a care home due to his Alzheimer's and mobility issues. We used to have a cat. It has bought a smile to his face with the purring and meowing but the click clacking when it moves frightens him as he think it's going to attack him I sent an email about my concerns but only a couple of days ago so haven't had a reply yet”

Helpful Report

AlzProducts is rated 4.7 based on 4,253 reviews