AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,125 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 2nd December 2024

Angela B

AlzProducts 5 star review on 18th November 2024

Andrea G

AlzProducts 5 star review on 10th June 2024

Susan M

Anonymous

Anonymous // 01/01/2019

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“I am not aware of any other provider that does what Alzproducts does in supplying products that stimulate and soothe an elderly loved one without stigmatising the cognitive differences that have developed. I wouldn;t be able to get Mum appropriate gifts without Alzproducts, and when she has been distressed have relied on them for sensory toys to soothe her too.”

Helpful Report

“Good surviceand a quick delivery”

Helpful Report

“Black and white soft purr cat in a basket.”

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“I was very disappointed it made a continual quite loud clicking noise, so we had to take out the battery”

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We're sorry to hear our customer was disappointed with her puppy. Our customer services team contacted our customer about returning the faulty pet for a replacement.

“We've used these med dispensers for years now and can't fault them. Durable, useful size and easy access. Don't ever stop making them. Thanks”

Helpful Report

“Bought the labrador pup for my dad who has dimentia and he loves it.”

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“Not as straightforward as you are lead to believe.”

Helpful Report

We're sorry to hear our customer thought the Flipper remote control was not as straightforward to program. We do provide technical support by email and telephone to any customers who are having problems with their product.

“I like that these products are made specifically with people suffering from dementia in mind. Thank you so much”

Helpful Report

“Loved this as it’s very so simple, very easy to set up and perfect for dad with his Alzheimer’s but unfortunately went missing in care home within 24 hours and still hadn’t been located a week later! Could really do with something Bluetooth or wifi enabled that can be located if ‘lost’.”

Helpful Report

“Great idea but flawed.”

Helpful Report

We contacted our customer and have now resolved the issue.

“Great customer service but the phone was of no use whatsoever as my mum who lives in a care home and doesn't always have access to her hearing aids could not hear a word with this phone. So have returned it for a refund ....really poor quality volume and overpriced...”

Helpful Report

We're sorry to hear that the phone was not suitable for our customers needs. The customer returned the phone and a refund has been processed.

“My dad finds his cat very comforting. Shame about the flap in the fur where is joins and the mechanical noise when it moves though.”

Helpful Report

“Perfect size and organisation box”

Helpful Report

“I have used Medidos tablet boxes for over 20 years. Alzproducts gave me a good price and the serice was excellent.”

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“Unfortunately having to return. Tried several times connect Sky Q box with no success. Also googled alternative instructions but that didn't work either. Have to give 1 star because it doesn't work for me but may be for others trying to connect a different set top box. Did find out that some makes of Sky Q don't work with the Flipper product, but not able to determine which make I have.”

Helpful Report

We're sorry to hear our customer has had problems setting up the Flipper remote control. We do provide technical support to any customers who are having problems with their product. We reached out to this customer to offer support and sent troubleshooting information by email and have also given them advice over the phone. We are waiting to hear back from the customer to see if they have successfully set it up.

“Good quality”

Helpful Report

“Tere was a delay in delivery as item was out of stock, but I was kept informed about this”

Helpful Report

“I got this cat for my father in law he loves it and it has brought him a lot of comfort he loves to stroke it and talk to it”