AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,232 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Very helpful lady helped me with my delivery enquiry and the clock arrived well packaged and on time.”

Helpful Report

“I am replacing one of there I have had for 20 years. It was given to me by St Georges Hospital, but with NHS cuts these were no longer given to patients. So mine was Sellotaped for several years. I like it as I can set the sections for my tablets. The usual daytime divisions are not really appropriate. This suits my purpose better than that type , although they are shown on the side of each day drawer. It took a lot of searching to find another one as I wasn't sure of the brand name. But I am pleased with this replacement . However I had to ease the lids as they were stuck. Now all is OK. Thanks.”

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“I’m afraid I’m disappointed with this product. I purchased it for my husband who has Parkinson’s. The lids on the boxes are so stiff they are difficult to open, which means the aim to help him be more independent has failed.”

Helpful Report

We’re sorry to hear that our customer had a problem with the Medidos tablet organiser. We reached out to our customer about returning the faulty item for an exchange or refund, but unfortunately, the dispenser had already been given to a charity shop.

“Just what my Mother needed as she has a bad memory. Excellent service too”

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“The clock is just as advertised. It looks very smart,easy to set up. Delivery quick and pain free.”

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“Excellent company that provides quality products for the handicapped.”

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“Probably a great gadget but I really can’t figure out how to set it up! I am not very technological , so others may not have a problem.”

Helpful Report

We're sorry to hear our customer has had problems setting up the Flipper remote control. We do provide technical support to any customers who are having problems with their product. We have reached out to this customer to offer support and are waiting to hear back.

“Bought this for my mum who sadly has dementia, she loves the dog and it really helps her to relax”

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“Very good sensor light. Work exactly as advertised. Really pleased.”

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“Came as described.”

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“Much easier for my mum to use, bigger buttons and 1 to turn of virgin and tv but we've had trouble with programming channels”

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We're sorry to hear our customer had problems programming channels. We do provide technical support to any customers who are having problems with their product. We reached out to our customer to offer support.

“Extremely pleased with VE Day newspaper Will go down really well at our VE Day 80 years party Thank you Gill x”

Helpful Report

“The game was easy to order and delivered on time. It had not been clear that the Bingo cards were not included but needed to be downloaded from a CD and printed by the customer. We, certainly, no longer have a computer with a CD feature and nor does any of our family. Only after much searching among our friends did we find someone able to help and print for us. Not a great start to our purchase !!”

Helpful Report

We’re sorry to hear that our customer thought it was not clear that the Bingo cards were not included. We do try and make our product page as clear as possible. Information about downloading and printing the cards is show under the ‘Requirements’ section. We advise all our customers, that if they are not happy with the product they have purchased, then we do offer a hassle free 30 day returns policy.

“Pets are of good quality and realistic. Happy with my purchase :)”

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“Swift delivery, goood paperwork.”

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“Good delivery Works as expected A1 ok”

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“Bought for a family member who thinks it’s great.”

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“Bought this for my mother who has vascular dementia. I was using an alarm clock but she couldn't remember what the alarm was for, so she just got up and turned it off! She now sees the message to take her tablets, which is working atm. Another one we use is 'Time to use your eye drops' I'm disappointed that there isn't a 'Time to take your inhaler' choice in the messages. I would have had the higher model, so that I could personalise the messages but it wasn't clear that that one was used with a subscription or not and it was rather a lot of money. I found it fairly easy to set up. It's helping to keep her living in her own home which is great. I would recommend it.”

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“This is the fifth year I've purchased for my husband for Xmas. He is registered blind but has some sight and now asks me to get him one of these calendars every year for Christmas.”

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“Website was easy to use and had an interesting range of products.. Once I had placed an ordsrer I was regularly update onits status. it arrived as promised and in perfect condition. I would use again.”

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AlzProducts is rated 4.7 based on 4,232 reviews