AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.68

4.7 Rating 4,166 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch is fab but my son is not only blind but has brain damage to so forget he had it on It goes in water and gets banged to Do could be better if it was water proof and shock proof Sorry it is not the best review but this is what he really needs can you help !!”

Helpful Report

“Excellent product with first-class advice on VAT, delivered precisely on schedule.”

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“Great company to buy from and quick delivery”

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“Service and delivery was very good. Very disappointed with the size and style of font within the book (the wartime scrap book). It is extremely difficult to read even without old age or alzeimers!”

Helpful Report

We're sorry to hear that our customer was disappointed with the size of the text. The book is a Scrapbook and the themed images and photographs are designed to be shared as a reminiscence aid, invoking memories and promoting conversation. We do have a 30 day returns policy, so the book can be returned for a refund if it is unsuitable.

“Excellent service”

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“Seems decent quality, quick delivery”

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“See comments below”

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“Helpful honest staff that respond quickly - I chose the wrong postage and they adjusted this so that the item was sent in time for a birthday at no extra charge”

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“I've only used the 'Sink Overflow Plug', which is not related to Alzheimer's for my use. This does, however, seem a great website and company for helpful items...”

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“Love this dog really realistic and great company.”

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“Item arrived very quickly. Good product value”

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“Very pleased with the service we received from the company. Very quick delivery and, as promised, batteries were installed and the transmitter and pager were already paired. All I had to do was lay the mat down, switch on, and relax.”

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“Very good service. Professional and helpful”

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“Very good calendar for my husband Something to focus on each morning.”

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“So terribly difficult to set up Also the lock screen comes on automatically,my mum I'd unable to unlock herself, so phone is virtually useless Wish I hadn't bought it”

Helpful Report

We're sorry to hear that our customer had trouble setting up this device. We've contacted this customer to offer our support and our customer service team are always available to help with the set-up of any of our technical products, by email or telephone. We also have a 30 day hassle free returns policy should any product not be suitable. We have queried the lock feature on the phone with the manufacturer and they have clarified with us how this works. There is an automatic safety feature that locks the phone after use, so the user does not accidently make calls. For example, when the phone is in a pocket or handbag. The phone needs to be unlocked to make a call but not to receive one. To unlock the phone to make a call then a longpress on button ... is needed. We will look at adding this information to our product page.

“Very good product”

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“To be honest this product was not what I expected, I thought it would be soft and cuddly, but it's not it's hard and kind of mechanical. Not really dog or toy like.”

Helpful Report

We are sorry to hear that our customer is not happy with their purchase. With regards to the Perfect Petzzz although many other places advertise the petzzz as "cuddly" , "soft", or "huggable", we specifically do not use these words to describe the petzzz on our product pages as we agree that they are not accurate descriptions of the nature of the item. We advise to all of our customers, that if they are not happy with the product they have purchased then we do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

“Lovely purchase and my dad loves it”

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“Very pleased with this mug , well made , nice and light, stops drinks spilling.. Only one disappointment, why is it not recommended for use in a microwave oven ?”

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“Efficient company”

Helpful Report

AlzProducts is rated 4.7 based on 4,166 reviews