AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,125 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 2nd December 2024

Angela B

AlzProducts 5 star review on 18th November 2024

Andrea G

AlzProducts 5 star review on 10th June 2024

Susan M

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the itesm I bought. Speedy delivery”

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“It does everything it says my grand daughter loves it”

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“Good quality products, value for money,packaged well, quick delivery.Good seller communication.”

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“Hello friends quotex is best”

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“Prompt delivery and well packaged .Good selection of products”

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“Really great book. Bught as a gift for someone in their late eighties who I know will appreciate the memories.”

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“Unfortunately I had to return the radio, it worked using batteries, but when plugged into mains it did not.”

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We're sorry to hear that the music player only worked with batteries. We arranged for a free return for a refund and gave our apologies that it arrived faulty. The music player has been tested and the power adapter was found to be faulty.

“We gave mum this for her birthday. Shevwas over the moon with it. Chatting and cuddling it. Best present ever and lovely to see her so happy. We've always had a cat and dog in the past. She used to pinch another one from the home she is in. So having her own is best. 7”

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“As described by others. Looks nice & chest movement realistic but it is horribly stiff and limbs don't move. While it looks pretty and the fur is nice it feels like a dead cat.”

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We're sorry to hear that our customer was unhappy with their pet. Most of the top half and fur is soft, but there are some hard parts such as the base, head, and other places. Because of this we do not feel comfortable advertising them as "huggable" or “cuddly” even though many other places do. We do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

“Simple to operate. Loud and clear diction. Seems to automatically operate at 2400, otherwise perfect.”

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“My brother loves the radio as he can turn it on and off and listens to Classic FM”

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“Just what I wanted. Thanks”

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“Brilliant product. Exactly what was needed.”

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“Product supplied not dependable”

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We're sorry to hear our customer is having problems with the GPS location not being consistent. Alzproducts and the manufacturer offer technical support via telephone and email. We have reached out to our customer to see if they require any help to get the issue resolved.

“This is the first time I have used AlzProducts, Ordering was easy and it arrived on time, exactly as described.”

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“Really helps my mum”

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“Absolutely dreadful experience. Alz tracker watch stopped working. The company have claimed that this was due to impact and no repair, replacement or refund offered. My 83yr old mother has not fallen or damaged the watch. She was left in a very vulnerable position by this company. Please, for the safety of your loved ones, do not trust this device or company.”

Helpful Report

Thank you for taking the time to review your order. We are very sorry to learn that you have had a negative experience shopping with us. I’m sorry that we weren’t able to help further with this, we communicated with yourself and the manufacturer, who have confirmed that this form of damage would not be a manufacturing fault but would be classed as accidental damage.

“First one delivered didn't work. Lift the lid no music. It is that simple. I used usb to connect and check that there was mp3 files loaded and there was. I could play them from the computer and it was a very nice mellow and loud sound. After some emails about things to check and several days delay about returning, I gave up and bought another one. It arrived promptly and worked first time as it needs to, loaded lots of music on in mp3 format and the customer was delighted with his new radio that plays his music. Still waiting for refund on the first one I bought . Return was easy too via Royal Mail pickup and label. It's clearly very unusual for one of these to not work on delivery. It is a nice product well made and sounds good. Perfect for people who need something simple that just works.”

Helpful Report

We're sorry to hear that our customer received a faulty music player. We have since arranged for a free return and full refund of their faulty product and given our apologies that it arrived faulty. We are pleased to hear that our customer is delighted with the new player they ordered which is working perfectly.