AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.68

4.7 Rating 4,166 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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Anonymous

Anonymous // 01/01/2019

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“Great product”

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“Brilliant product just what Mum needed. Easy to purchase and prompt delivery.”

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“Very fast delivery. Not the cheapest. Good reviews to read before buying.”

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“This feels very substantial and really nice quality. The photo is easy to change and the settings are simple, the display is nice and large. My only problem was that my mother's eyesight is very poor and she can't read the display - I think if it had a backlight it would help (it wouldn't be a problem for most, just for those with particularly poor eyesight).”

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“Have never had such a rubbish piece of equipment to work with . I am in tears and about to put the player in the bin”

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We're sorry to hear our customer had problems setting up this product. We do offer technical support via telephone and email. We have reached out to our customer to see if they require any help.

“All good . Delivered quickly.”

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“Great service. Prompt delivery Well packed.”

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“Easy ordering and quick delivery. Quality items”

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“Good reliable and prompt service from this company”

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“Great range of products. Had just what we wanted”

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“I live in a first floor apartment, I'm not prone to memory lapses but anyone can get distracted, and when your leak might impact the person below you, it is good to have peace of mind.”

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“Well packaged and arrived within 48 hours of ordering. Very pleased with purchase, purchased as a birthday gift for a friend with Dementia, not taken it out of the box but the cat looks absolutely gorgeous and very lifelike.”

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“Y.yyyyyyyyyyyyyyyyyyyy”

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“Makes a lovely life like ornament but not sure how to use the sensors should I press them all at once? However very pleasd with product”

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The built-in sensors respond to motion and touch, so stroking the cat will activate the movements and the purrs/meows. No sensors need to be pressed.

“I have no issue with AlzProducts as a supplier and thank Yvette for her professionalism in dealing with my post sales questions. It is unfortunate that this device was unable to recognise my five years old Samsung A40 and while it may have been possible to find a workaround, this was not a guaranteed solution, Yvette promptly provided the necessary return authorisation and AlzProducts' refund was immediate.”

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“Despite the website accepting my order and indicating they had sufficient stock, they were unable to supply the goods in the timeframe they offered. They also prevented us ordering with a discount for disabilities, despite us caring for 30 residents with dementia!”

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We're very sorry to hear that this customer was unhappy with how their order progressed. Unfortunately we did not have enough stock to dispatch their whole order in one go. We contacted the customer immediately to notify them and to apologise for the inconvenience but the customer decided to cancel the order. VAT Relief for the disabled is a government scheme that allows the zero-rating of goods if certain conditions are met. To offer the VAT Relief we have to adhere to a strict set of rules from HMRC. The relief is only available for individuals who are buying the products for their own personal or domestic use. The relief is not available for businesses unless they are a registered charity.

“Good communication from the seller letting me know that the keys were being dispatched via 24 hour postage”

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“Fast delivery it’s for my daughter she loves dogs but has dementia so ideal gift for her thank you”

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“I bought this product because I wanted to try and simulate the feel of a real cat. It’s good quality and my dads likes it but it’s very expensive for what it is.”

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“Excellent Service!”

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AlzProducts is rated 4.7 based on 4,166 reviews