Alpenglow Reviews

Name: Alpenglow
Address: 68 High Street, Weybridge, Surrey
Rating: 4.97

5.0 Rating 271 Reviews

100 %

of reviewers recommend Alpenglow

Company Reviews

Metrics

Info

5.0

Based on 271 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the prompt call back from Steve the morning after I made my online enquirie. He also called the resort to find out what the best rooms would be like for my family so thanks again for all your help”

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Posted 6 years ago

“Matt workes very hard to find us good options - normally at very short notice !”

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Posted 6 years ago

“Excellent service from Steve. Way better than other operators. Understood requirements and provided options that matched”

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Posted 6 years ago

“Very helpful & knowledgable staff, quick response which always helps with a last minute booking.”

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Posted 6 years ago

“Steve responded quickly to enquiry, followed up but not in a pushy way, answered specific questions well, confirmed booking with documents without delay. All good!”

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Posted 7 years ago

“Alpenglow were able to offer a choice of accommodation that met our requirements and the booking process was easy and efficient. Steve was very helpful, gave us time to think through the options and responded promptly.”

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Posted 7 years ago

“Very efficient, found us a great deal very quickly and booking was simple and fast.”

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Posted 7 years ago

“The booking process was very easy and efficient - over the phone and via email... and without feeling pressurised to make a booking. Both Matt and Steve were able to answer my various questions about the chalets ( particularly important when taking a 6 month old), made a couple of appropriate suggestions and were happy to hold bookings on a couple of chalets while I spoke to the rest of my part. Will definitely use Alpenglow in the future.”

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Posted 7 years ago

“Dealt with Steve and he was very knowledgeable and patient especially when deciding on which resort would be best suited to our needs. Would highly recommend. Thanks.”

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Posted 7 years ago

“World class service from both Matt and Steve. Nothing was too much trouble and they went above and beyond service expectations. Having dealt with other ski chalet companies in the past I'm pleased that we came across Alpenglow and will most definitely recommend them to our friends and family.”

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Posted 7 years ago

“Extremely helpful, prompt and efficient.”

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Posted 7 years ago

“Quick, friendly efficient. Everything made easy.”

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Posted 7 years ago

“Very efficient, pleasant experience booking our Holiday. I will use Alpenglow again.”

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Posted 7 years ago

“Expert booking advice, and found us the perfect chalet for our group.”

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Posted 7 years ago

“Very efficient and friendly. Despite our first choice from the website not being available, Matt contacted me and took our requirements and came up with multiple options for a busy half term week, and then worked hard to secure our first choice, while keeping other options on hold. It was really helpful to work with a UK based company that had hands on knowledge and advice, that ensured we got the holiday we wanted.”

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Posted 7 years ago

“Quick, efficient and helpful, an easy decision to use Alpenglow”

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Posted 7 years ago

“Matt Simpson has been superb so far making this the easiest holiday booking for us. If the Ski holiday is brilliant too he deserves a medal. He answered many emails giving good detailed information and no question seemed too much to answer. From being on a first family ski holiday we knew exactly what we wanted and didn't want this time so really valued his expertise in this area. Thanks so much. Rhiannon”

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Posted 7 years ago

“Excellent response to our chat request which was informative, rapid and professional. We were delighted to be able to complete the reservation during one engagement, in which Steve closed the loop and secured the booking. Well done Steve.”

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Posted 7 years ago

“Matt our rep was very useful. Gave some great guidance based on personal as well as professional experience, which really helped us derive value from the trips we were looking at.”

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Posted 7 years ago

“It was simple to chat and sort out what I was looking for and the price was competitive in the current market”

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Posted 7 years ago

Alpenglow is rated 5.0 based on 271 reviews