Alpenglow Reviews

Name: Alpenglow
Address: 68 High Street, Weybridge, Surrey
Rating: 4.97

5.0 Rating 271 Reviews

100 %

of reviewers recommend Alpenglow

Company Reviews

Metrics

Info

5.0

Based on 271 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous

Anonymous // 01/01/2019

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“Steve was hugely helpful with our holiday search and listened to our criteria to match us well with both our resort and chalet. He put up with all my questions and answered them thoroughly. Highly recommend him and Alpenglow!”

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Posted 8 years ago

“I spoke with Steve mainly who was incredibly helpful and patient with accommodating an ever changing remit over a period of more than a week. He was prompt, courteous, very friendly and never once demonstrated frustration at what must have been a prolonged and frustrating process for him. He gave sensible and relevant advice to all my queries and was supportive rather than 'pushing' a sale. I cannot fault Alpenglow's approach and am delighted with the holiday we booked.”

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Posted 9 years ago

“Booking our ski holiday through Alpenglow has been such a great experience - it's felt so easy and effortless as they're brilliantly knowledgeable and helpful on all sort of queries (even down to the best bars in the resorts). They really are trying to help you get the best deal and package possible, which for a big group of us booking was perfect. Definitely would us them again :)”

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Posted 9 years ago

“After weeks of trawling the internet and still not finding what we want we contacted lovely Matt at Alpenglow. Within approximately 10 minutes he'd found us fantastic 4 options which suited our party perfectly…….so Flaine here we come! Thanks Matt, you were brilliant.”

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Posted 9 years ago

“My experience with Alpenglow is very good so far. Efficient service with very swift reply. When I asked for the clarification or had some queries, they answered my questions straight away. I actually switched from the big UK skiing company (who never answer my question but instead giving me the informations which were not relevant to me) to rent chalet via Alpenglow.”

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Posted 9 years ago

“Matt was excellent in helping me organise my first ski trip. He really understood what I wanted and searched for chalets in resorts that would be suitable for our group due to our massive differences in ability. He also offered great flexibility in what was an awkward group trip to organise with people changing their minds etc.”

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Posted 9 years ago

“Fantastic service and a great price, I would recommend to everyone!”

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Posted 9 years ago

“Booked next year's holiday through Matt and his Alpenglow team, from the start it has gone really well. Matt found the ski chalet for the number of people I needed and when I ring or email he gets straight back to me. Overall so far an excellent service. Will definitely book through these again.”

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Posted 9 years ago

“Very helpful when deciding on a suitable ski resort. Offered plenty of choice when looking for a catered chalet. Alpenglow have one of the best selection of chalets on the Internet and their website is so easy to use. Would and already have recommended!”

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Posted 9 years ago

“"Very Good" as we got through to Steve who had recently done a season in Ischgl. He had been to the actual chalet we are going to stay in and recommended its location. Also, which apres-ski pubs. Good specific knowledge of the whole resort, which does make a difference when you are going somwhere new. Told us we would not be disappointed! So far so very good! The main web-site is impressive, but not sure about the first search query page!”

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Posted 9 years ago

“Excellent service. Helped us make savings in various peripheral ways that made the overall holiday cheaper than if we'd gone direct. Will definitely use them again. Julia Hawkins”

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Posted 9 years ago

“Matt has a lot of knowledge about the various skiing resorts & chalets. He was able to provide us with excellent insight which helped us to decide which chalet would best suit our group of 16. He was quick to respond to any queries & promptly amended flights for us. I would happily use him again for booking future holidays.”

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Posted 9 years ago

“Matt was knowledgeable, professional and responsive which is what you want when you are booking a holiday for a large group. If all goes well with the holiday, I will definitely use him again - he knows what he is talking about.”

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Posted 9 years ago

“Matt has been excellent. Extremely helpful, open & honest. Have no hesitation in recommending Alpenglow. Gordon Pope - Alton, Hampshire.”

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Posted 9 years ago

“I would highly recommend this company to anyone looking to book their next ski holiday. The person I spoke to was very helpful and polite. Also great knowledge of the area that we went to, which was Serre Chevalier. (Great skiing by the way)”

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Posted 9 years ago

“Alpenglow has been a pleasure to deal with right from the off. attentive, informative, competitive and very welcoming. If the holiday is as good as the service and attention to detail we have received from Matt then we are in for a real treat. Thanks Matt and we will help you spread the word.”

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Posted 9 years ago

“We booked our group ski holiday for next season with Alpenglow and I would not hesitate to do so again next season. Matt was very helpful and informed, always providing timely options despite our requirements changing a few times during the process. Thanks again Regards Darren”

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Posted 9 years ago

“I was very impressed with the ease of booking with Alpenglow. Matt recommended a chalet in Morzine which was excellent, he arranged transfers, the chalet hosts organized ski and boots delivered to the chalet and collected ski passes for us. I would definitely use Alpenglow again.”

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Posted 9 years ago

“Excellent customer service and found us the perfect package for half the price we were originally looking at... Roll on Feb 2016.. First time skiing with our Sons! ????”

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Posted 9 years ago

“As a 1st time booking for a ski holiday I can highly recommend Matt at alpenglow! Matt has been very helpful from giving us info,finding the right accomadation & finding us a ski school that will give us private lessons during a time when our friends young boys are in a ski club! This wasn't an easy task! Thanks matt.”

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Posted 9 years ago

Alpenglow is rated 5.0 based on 271 reviews