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Alpenglow Reviews

5.0 Rating 271 Reviews
100 %
of reviewers recommend Alpenglow
5.0
Based on 271 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Alpenglow  Reviews
Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous
Anonymous  // 01/01/2019
So far, so good - I like the personal service, and the sense that I'm speaking to a real person rather than a multinational consortium of some kind!
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Posted 8 years ago
I was very satisfied with the handling of my initial enquiry. Subsequent contact and information was very good. Leading to my booking the holiday chosen.
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Posted 8 years ago
Excellent service from the outset. Steve was able to break down the costing for out larger group and made the process so easy. It was refreshing to deal with the same person and he met all our groups needs to find the right chalet.
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Posted 8 years ago
Returning to Alpenglow for a 2nd year after Matt (& the team) provided great knowledge for our bookings. Their ground work makes choosing a holiday much easier- Thank you
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Posted 8 years ago
I have found this company extremely helpful, polite and very responsive to all my questions. I arrange a group ski holiday every year so to find a company who has almost taken away all the stress has been great. We are all looking forward to the holiday. Thanks once again for all your help so far.
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Posted 8 years ago
I gave Matt the enquiry for a large group of 25 people to find a chalet with hot tub or swimming pool. He did exactly that.. Matt took the time to do all the leg work and come back with a detailed list of options to suit our needs. It was a pleasure to book through Alpenglow! Thank you and see you next year!
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Posted 8 years ago
I found the live chat very helpful, meaning we could get answers to our questions immediately. Matt was also very knowledgeable about the other areas of our holiday, such as transfers to and from the airport, pointing us to useful websites. All in all, a very smooth, easy way to book.
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Posted 8 years ago
Really helpful, honest and proactive service. I have been very impressed with Alpenglow.
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Posted 8 years ago
Excellent service. Personalised booking service. Detailed information on resorts and companies. Couldn't fault the service provided. 10/10.
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Posted 8 years ago
We thoroughly enjoyed our stay. The food was superb and the hosts were gracious and attended to all our needs.
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Posted 8 years ago
This is the first time I have booked with Alpenglow but it won't be the last. Matt was extremely helpful looking at numerous options and answering all of my questions through out the booking process, because we are a group of five it was quite a drawn out process throughout the weekend as I had to keep the other members of the group informed of the different options but he answered any queries they had promptly. Very happy.
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Posted 8 years ago
Matt was unfailingly helpful and cheerful on the phone, and came up with some good restaurant and bar tips.
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Posted 8 years ago
we have received excellent service from Alpenglow, competitive prices and professional approach. we will definitely use Alpenglow in the future Hilary Duncan
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Posted 8 years ago
We had a great time on our vacation and you were very helpful in booking for us and answering questions. Thanks!
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Posted 8 years ago
Alpenglow were very helpful when we contacted them to help us find a suitable Ski Holiday, they were very efficient and answered any queries that we had. Would definitely recommend and will contact again for our next ski trip!
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Posted 8 years ago
very quick and easy to book, Steve who helped us was very knowledgeable of our resort and helped us find the perfect travel for us. Thank you and we will use Alpenglow again.
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Posted 8 years ago
Matt was very knowledgeable and very speedy to respond. He also found us the best chalet we have ever been to!! Will definitely book through you again and recommend to others
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Posted 8 years ago
Great service and helped out with our first ski holiday with 2 kids. Every question got answered really quickly. I would really recommend you to our friends and family. Thanks Jayesh Lad
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Posted 8 years ago
Matt, was great at finding a great location for quite a large group at short notice, followed up with good communication. I hope to use again.
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Posted 8 years ago
I received an excellent and efficient service from Steve Church. He cleverly sent me the details of 3 different holiday options and when I said which one I liked the most he sent me others of a similar standard and price. I was impressed with his intelligent and no nonsense approach.
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Posted 8 years ago
Alpenglow is rated 5.0 based on 271 reviews