Alpenglow Reviews

Name: Alpenglow
Address: 68 High Street, Weybridge, Surrey
Rating: 4.97

5.0 Rating 271 Reviews

100 %

of reviewers recommend Alpenglow

Company Reviews

Metrics

Info

5.0

Based on 271 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good advice on suitable resort and chalet for our specific party. Friendly and efficient service. Thanks Matt”

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Posted 8 years ago

“Great offers available, really nice looking chalets. Also good advice on which resorts to consider and a great choice of options were presented for me and my party to consider. Would definitely recommend, clear straightforward options and pricing and very helpful with great communication. Steve gave great customer service ????”

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Posted 8 years ago

“Called Company about last minute ski deal to Val D'isere 1/16 - to fit within my criteria ie; Chalet / Ideal Airport & Times / . They found exactly what I was after with good communication & research”

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Posted 8 years ago

“Matt was a delight to deal with - he made himself readily available and was very accommodating to our changing plans. Very smooth booking process and good knowledge of resorts and practicalities. A real plus was Matt's respect for our preferences - we've all been with companies who offer you locations you don't want or prices way above your budget. This did not happen with alpenglow and i was very impressed with their professionalism throughout. Thank you for a great holiday!”

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Posted 8 years ago

“Very knowledgeable efficient service. Thank you Matt.”

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Posted 8 years ago

“Needs were readily understood and responded to efficiently”

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Posted 8 years ago

“Very proactive and responsive - would definitely use again”

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Posted 8 years ago

“Great service from Steve, found us a good deal when I'd almost lost the will to live trying to find a holiday that suited everyone's budget, and a good location.”

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Posted 8 years ago

“Chalet Hermann in solden is best chalet I have stayed in, can't wait to go again. Alpenglow's service was excellent throughout, personal friendly and informative at every step. Nothing disapointed at any stage, well done, thank you and best wishes for the the future.”

Helpful Report

Posted 8 years ago

“I was very impressed with the contact with the company. Matt from Alpenglow was easy to contact on the phone and answered emails quickly. No problems at all. Additionally when we had trouble finding the chalet on the Sunday evening Matt was available to contact and made a lot of effort to help. NB We stayed at Chalet Stardust in Morzine - it was very hard to find as it is actually called Chalet Chez Nous and apparently only branded chalet Stardust for the winter season online.”

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Posted 8 years ago

“Alpenglow have been extremely helpful and efficient from the very first point of contact . They tirelessly helped us to find our ideal holiday, giving us numerous options and offering endless advice on all aspects from location of chalet to flight options and even equipment hire shops. A personal touch has certainly impressed and we will have no hesitation in booking again with these guys next year. Thank you Richard Neal party”

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Posted 8 years ago

“From the very first point of contact through the website , the experience provided by the team at Alpenglow was outstanding. Matt dealt with our specific travel requirements expertly and left no stone unturned in searching for the best deal for us. We have returned from a wonderful holiday, fully satisfied with our experience and would not hesitate to recommend Alpenglow to others.”

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Posted 8 years ago

“Wow what a team! Gave them a very tough brief first thing on a Monday morning for a short notice extended family holiday. They listened to our requirements and found exactly what we were looking for within an hour (I had been searching for days and was almost resigned to not going on holiday). Very friendly, knowledgeable professional service. Well done will definitely use alpenglow again.”

Helpful Report

Posted 8 years ago

“Spoke to Steve and briefed him as to our requirements - he came back with a good range of options which were well researched and met our needs. He was helpful in providing supplementary information once we had narrowed our choice and indeed greatly assisted the final selection process. The whole process was pressure free and extremely professional - I would have no hesitation in recommending the services of this company.”

Helpful Report

Posted 8 years ago

“Steve was excellent - even went to the trouble of phoning me back and suggesting a better Chalet that had just come on their system, excellent communication and reassurance that I had received everything I should have done from the Tour operator. Highly recommend!”

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Posted 8 years ago

“We have just booked our 2017 ski trip and i must say alpenglow were absolutely fantastic. Matt was really informative and got us a great deal in a great resort. It was very refreshing to feel valued and not just another booking. I would highly recommend matt and his team to anyone looking to book a skiing holiday.”

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Posted 8 years ago

“Fantastic help, advice and support from initial enquiry to booking. Matt offered great information based on his own experience of using the resorts and facilities. Felt in very good hands. Would definitely recommend.”

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Posted 8 years ago

“I found your staff, in particular Steve, incredibly helpful when we booked our holiday to Ischgl and he was also very helpful to some friends of mine. I also appreciated that you do not charge any credit card fees. Would definitely book another ski holiday via your company”

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Posted 8 years ago

“Amazing service, very impressive knowledge of resorts and chalets. How great to find a company that can tick all the boxes!”

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Posted 8 years ago

“I've been booking ski holidays through various means for the last 20 years, I wouldn't go anywhere other than Alpenglow now. Matt's knowledge is second to none; friendly, efficient, flexible and always able to offer inside tips that make the difference when you're in resort. I couldn't recommend Alpenglow highly enough.”

Helpful Report

Posted 8 years ago

Alpenglow is rated 5.0 based on 271 reviews