Allied Vehicle Rentals Reviews

Name: Allied Vehicle Rentals
Rating: 4.51

4.5 Rating 454 Reviews

88 %

of reviewers recommend Allied Vehicle Rentals

Company Reviews

Metrics

4.5

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Moulsham Lodge Garage, Gloucester Avenue,
Chelmsford, CM2 9LG

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Allied Vehicle Rentals 5 star review on 17th July 2021

Ricard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick and efficient, hire vehicle was clean and reliable, customer service was amazing! Would use again for sure”

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Posted 4 years ago

“Good service but had to wait sometime for van to come out.”

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Posted 4 years ago

“Seamless service - thanks”

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Posted 4 years ago

“Great service as always from the Allied team. Would highly recommend”

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Posted 4 years ago

“Good service and value”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Easy booking. Good back up when needed.”

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Posted 4 years ago

“I was shocked and highly disappointed with the condition of the van upon pick up, so much so I had to pay £40 for it to be valeted before we travelled to Cornwall. You are cheaper than the “big boys” but are lacking on the personal touches, I didn’t expect a minibus to be handed over to a customer without a full valet first. It left a sour taste and would be reluctant to use Allied again because of this.”

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Posted 4 years ago

Dear Ryan, Thank you for your feedback. We apologise that you felt the vehicle was not up to standard. Please note, all our vehicles are thoroughly cleaned and sanitised before they are handed over to a customer. Vehicles do not undergo a full valet for each new hire. If this was pointed out to us when you collected the vehicle, our team would have been more than happy to re-clean the vehicle.

Posted 4 years ago

“Vehicle cab and all touch points were very dirty, unsure if the vehicle had been sanitized. Emailed the company twice two weeks ago but still no response. Helpful front of house staff. Not the cleanest van but got the job done.”

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Posted 4 years ago

Dear Mr and Mrs Haworth, Thank you for your feedback. We are glad you completed your journey to France and back without any incidents. Please note our vehicles are thoroughly sanitised and cleaned prior to each new hire. We apologise that you may have picked up some residual dirt when using a white wipe inside the van. Please note, the sanitizer used is of high quality but does not remove all dirt. Although we clean our vehicles for each customer, vehicles are prone to some minor dirt due to the nature of it being a hire van. This was followed up and explain to you via an email. We recommend checking your junk folder to ensure the email has not been caught there. Thank you.

Posted 4 years ago

“Very helpfully and accommodating and very friendly people. No fuss no long forms to fill very happy with the service thanks”

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Posted 4 years ago

“Rang the branch as had a query on what type of van was available , very helpfull and despite covid easy to hire out and return - no hassle and easy drop off .”

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Posted 4 years ago

“good efficient pick up and drop off . car not cleaned between users but otherwise ok.”

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Posted 4 years ago

“brilliant service and great vehicles as always - used them many times and will continue to be my hire company of choice”

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Posted 4 years ago

“excellent value for money. helpful advice when picking up the car. The only gripe is that was in a long queue and long wait to pick up car on a sunday morning. would definitely use the service again.”

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Posted 4 years ago

Dear Laura, Thank you for your feedback. Apologies for the delay you may have experienced; Sundays tend to be quite busy for us. We look forward to welcoming you back in future.

Posted 4 years ago

“Allied were great! I had to change my plans more than once because of the pandemic, and they reacted with patience and professionalism throughout.”

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Posted 4 years ago

“Very professional and friendly. Have used them twice at short notice and very helpful. Recommend to anyone who to rent a vehicle.”

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Posted 4 years ago

“Always polite and very helpful Brentwood branch is friendly and helpfull”

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Posted 4 years ago

“Great company and very friendly helpful staff. The car I booked was brand new and lovely to drive. Thanks again I would definitely recommend you and use you again!”

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Posted 4 years ago

“Amazing staff. Great vans. Very easy and very straight forward to rent a van.”

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Posted 4 years ago

“Good friendly service, vehicle was well maintained and drove nicely plus reasonably priced. Will definitely be using their vehicles again.”

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Posted 4 years ago

Allied Vehicle Rentals is rated 4.5 based on 454 reviews