Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,353 Reviews

100 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I ordered an IQ Air HealthPro 150 Air Purifier I was sent IQ Air HealthPro 250 Air Purifier in error. As I had it all set up before I discovered the error and was offered the choice of keeping it or having it changed I decided to keep it.. It has worked very well and the air quality in my flat has certainly improved.. I am a bit concerned that the replacement filters for the 250 may be more expensive than the ones for the 150 when the time comes to replace them.”

Helpful Report

Posted 7 years ago

Dear Ms. D. Thank you for your review and I am sorry to hear that there was a mix up in your order. In regard to your concern about the filter cost: for average usage we would expect the pre-filter of the HealthPro 250 to last about 12-18 month and the Hyper HEPA filter 3-4 years. Through the use of the sophisticated timer function of the IQAir HealthPro models you can set the unit up to go on and off at particular times and speed settings, and thus further optimise filter life. Please do let us know if you have any further questions or if there is anything else we can help you with. Thank you. Peter

Posted 7 years ago

“Easy to use website with very well informed, credible and useful information that I was not able to find anywhere else. Great product selection and very fast and flexible product delivery.”

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Posted 7 years ago

“The replacement filters that I needed for my Iqair 150 arrived as swiftly as stated. Very good service.”

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Posted 7 years ago

“Generally quite helpful. When I purchased the air cleaner they sent out a technician to assist who was very good”

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Posted 7 years ago

“Always reliable and very quick delivery - thanks”

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Posted 7 years ago

“They have great customer service and the products are delivered efficiently and very quickly.”

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Posted 7 years ago

“We took advice from Allergy Cosmos because our daughter-in-law has a serious cat allergy which was almost preventing her from visiting us. They advised a holistic approach. We purchased the IQAir HealthPro 100, the Miele C3 vacuum cleaner, the Allergen wash and the ADS dust spray. I have to say the results have been astonishing. Our daughter-in-law visits without developing any symptoms, sometimes for up to six hours. As they have a new baby, this is particularly gratifying. My research led me to conclude that there isn't another air purifier on the market that can properly solve the cat allergy problem. We are very grateful to all the help given to us by Allergy Cosmos”

Helpful Report

Posted 7 years ago

“Quick, efficient, informative service. Will use them again.”

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Posted 7 years ago

“Service is excellent.”

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Posted 7 years ago

“Easily order and very quick delivery”

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Posted 7 years ago

“I bought an iQAir 150 from Allergy Cosmos a couple of years ago. Generally I have been very happy with. It developed a fault recently and when I got in touch with them, they were very responsive and sorted a solution out within a day or two, with zero hassle. I rely on this filter and was so pleased to have the problem fixed. I would definitely buy from them again knowing that they look after their customers like this.”

Helpful Report

Posted 7 years ago

“Allergen wash: Directions for wash are ......................... confusing. 3. Let water rise half way. add 3/4 of a scoop of allergen wash ............. 4. Add clothing. It is now 2017. 98% of all washing machines are automatics, this is a USA product are the N Americans 25 years behind, still using twin tubs? Sticky label with realistic instructions would be a good idea.”

Helpful Report

Posted 7 years ago

Dear Mr. Palmer, Thank you for taking the time to leave feedback on the Allergen Wash. We are sorry to hear that you found the instructions confusing. Allersearch are an American brand, and that explains the American instructions. We will do our best to improve the instructions that are provided with our products, and urge you to call or email in with any questions or concerns, as we will do our very best to help answer them. Kind regards, Allergy Cosmos.

Posted 7 years ago

“Great customer service and fast delivery. Would recommend”

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Posted 7 years ago

“Excellent service, quickly dispatched, delivered and well packaged. Great quality original filter for blueair purifier.”

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Posted 7 years ago

“great selection of products. retailer has valuable specialist knowledge”

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Posted 7 years ago

“V helpful and efficient service”

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Posted 7 years ago

“Clear concise service - never failed yet”

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Posted 7 years ago

“The oatmeal dog shampoo is superb. Effective without irritating the dog's skin. Allergy Cosmos sent our order promptly and we were very impressed with them.”

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Posted 7 years ago

“I've had my BlueAir for five years now. The machine is working as well today as the first day I bought it. I have yet no reason to say anything other than - as always, first class products, excellent service and very quick despatch.”

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Posted 7 years ago

“Good product. Speedy delivery.”

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Posted 7 years ago

Allergy Cosmos is rated 4.9 based on 1,353 reviews