Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,353 Reviews

100 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for an IQ Air Filter on September 19th and still haven't received it one month and a half later. Allergy Cosmos said they would get it sorted but it's October 30th and I've heard nothing since. I'd avoid this company.”

Helpful Report

Posted 2 years ago

“I cannot praise this company enough. We purchased an air purifier a while ago and replacement filters a few days ago. Both were excellent, first class equipment. Staff met our enquiries by phone and email quickly and accurately. Equipment was delivered quickly and all the information paperwork was spot on. At the end of the day it did what it said on the tin but inside the tin was caviar rather than baked beans.”

Helpful Report

Posted 2 years ago

Hi David, We loved reading your review and we're delighted to hear you were happy with both our service and also your IQAir replacement filters. We were more than happy to help you with your enquiry and hope you continue to enjoy the benefits that the IQAir air purifier provides. Kind regards, Peter

Posted 2 years ago

“The air purifier arrived promptly. It is expensive but definitely helps with air quality”

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Posted 2 years ago

Hi there, Thank you for your positive feedback! We're glad to hear that the IQAir HealthPro 250 air purifier is already making a positive difference with your air quality and that you were also impressed with our service. Kind regards, Peter

Posted 2 years ago

“Very good service!”

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Posted 2 years ago

Hi Plamena, Thank you for taking the time to leave us with such positive feedback. We're thrilled to know that you were happy with the service we provided you with for your order. We hope to hear from you soon! Kind regards, Peter

Posted 2 years ago

“Fast delivery and good price”

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Posted 2 years ago

Hi Andrew, Thank you for taking the time to leave us with a review. We're pleased to hear that you were happy with your order experience. Kind regards, Peter

Posted 2 years ago

“Fast delivery at a competitive price.”

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Posted 2 years ago

Hi Daniel, Thank you for taking the time to leave us with a positive review. We're pleased to know that you were happy with your order experience and hope to hear from you soon again. Kind regards, Peter

Posted 2 years ago

“So good I'm going to buy two more bags”

Helpful Report

Posted 2 years ago

Hi Rebekah, We're thrilled to hear that you're happy with your Allersearch X-Mite Carpet Powder Cleaner! We're looking forward to helping you with your next order. Kind regards, Peter

Posted 2 years ago

“There was a slight issue with the order but this was promptly resolved when I contacted Allergy Cosmos.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. We're pleased to know that we were able to help with your order and everything was resolved in the end. Kind regards, Peter

Posted 2 years ago

“After a long overdue filter replacement my house is now fresh again and I don’t have to endure the lingering smell from cooking, Great product! Thanks for your help establishing the correct filter.”

Helpful Report

Posted 2 years ago

Hi Denise, Thank you for taking the time to leave us with such positive feedback. We're delighted to hear that your order is already proving to be a helpful addition in your home. We're glad that we were able to help and we hope to hear from you soon. Kind regards, Peter

Posted 2 years ago

“I expected this to be delivered by DHL last week but still haven’t received it, or any indication of when it will be delivered. Contacted Allergy Cosmos about this but have had no reply.”

Helpful Report

Posted 2 years ago

Hi Elaine, Please accept our sincere apologies for this inconvenience. We were assured that your order had been scheduled for delivery on Monday but the courier had some difficulties locating your address. We have already processed your order again for dispatch with another courier and it is scheduled for delivery tomorrow. Please let me know if there is anything else that we can help you with in the meantime. Kind regards, Peter

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your kind words. Positive feedback is so important for us as it helps us to continue providing great customer service. Kind regards, Peter

Posted 2 years ago

“Super fast delivery of replacement filters for my BlueAir purifier and at a great price too with 15%. Will definitely use again and can recommend.”

Helpful Report

Posted 2 years ago

Hi Duncan, Thank you leaving us with a review. We're always happy to hear of your experience order with us and we're thrilled to know that it was such a pleasant one for you. Kind regards, Pete

Posted 2 years ago

“Very easy website to use and my filters were delivered really quickly.”

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Posted 2 years ago

Hi Amanda, Thank you for taking the time to leave us with such positive feedback. We're delighted to know that your order experience was such a pleasant one. Kind regards, Peter

Posted 2 years ago

“I ordered an air monitor. It arrived very, quickly and I'm pleased with it. I did get the tracking information after it had already arrived for some reason, but that's a minor thing.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us with a review. We're pleased to hear that you were happy with your order. We've noted the issue with the dispatch email and we will investigate the IT department. Kind regards, Peter

Posted 2 years ago

“It really made a difference in air quality.”

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Posted 2 years ago

Hi Diana, Thank you for taking the time to leave us with feedback. We're thrilled to hear that your Blueair air purifier is making such difference. Kind regards, Peter

Posted 2 years ago

“This is such a great product! The only one that keeps us (and our dog) from suffering dust mite allergies. Delivery is ultra quick and theirs is the best price I've found. I've been buying this washing liquid for 3 years.”

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Posted 2 years ago

Hi Jenny, We're delighted to know our products are having such a positive and healthy impact on your family (including your furry friend!). Thank you so much for letting us know as such feedback helps to continue providing the best service and products possible. Kind regards, Peter

Posted 2 years ago

“fast delivery REMINDER WHEN FILTER IS DUE FOR REPLACEMENT REASONABLE PRICE”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us with such positive feedback. We're happy to know that our service is meeting your expectations. Kind regards, Peter

Posted 2 years ago

“Great company and products Bought another filter for my Blueair Perfect it is Thank you”

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Posted 2 years ago

Hi Bernard, We really appreciate your kind words and also the fact that you've taken the time to leave us with such positive feedback. It really helps us to continue offering the best customer service possible. Kind regards, Peter

Posted 2 years ago

“Hello, I have been using the air purifier for many years and I find it a great addition to my home. I have problems with allergies so it provides extra help with my breathing. I find your company provides a excellent service for customers, cost of filter is competitive and delivery is prompt. I will be happy to continue buying from you. Helena”

Helpful Report

Posted 2 years ago

Hi Helena, Thank you for your kind words! We're delighted to hear that your air purifier is having such a positive impact on your health. Kind regards, Peter

Posted 2 years ago

“All went very well, except for delivery which was made to a neighbour of our business with whom I do not have contact. I was not alerted to this until I enquired with Allergy Cosmos. Allergy Cosmos were able to inform me where the parcel had been left.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us with feedback. I'm sorry to hear that there was an issue with the delivery of your order. We've already contacted the courier to inform them of this issue to ensure it isn't repeated. However, I'm glad to hear that you were happy with our overall performance in delivering your order and we hope to hear from you again. Kind regards, Peter

Posted 2 years ago

Allergy Cosmos is rated 4.9 based on 1,353 reviews