Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,781 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

Write Your review

Tell us how Allegro Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and highly recommended! Piano perfectly delivered to Birmingham and extremely helpful throughout the process.”

Helpful Report

Posted 6 years ago

“I sent an e mail some time ago and never received a reply, there may have been a phone call but no message was left so I am not sure. I think if e mails are sent they should be answered as some people do not like talking on the phone”

Helpful Report

Posted 6 years ago

“Very good service and the guitar is superb. Would recommend Allegro Music without hesitation.”

Helpful Report

Posted 6 years ago

“Very happy with the service. The team responded quickly to my questions and were very helpful. They spoke to their supplier to make sure that they could get the Ukulele that I wanted. The delivery was very quick and the courier company they used kept me very well informed.”

Helpful Report

Posted 6 years ago

“Answered me very quickly & were very helpful”

Helpful Report

Posted 6 years ago

“I purchased and ex Demo Yamaha B1 piano from Allegro. I saw it online. It was not in their Chelmsford shop so they transported it to Chelmsford for me to try it. They delivered the piano and sent a piano tuner out to tune it after it had settled. Excellent customer service.”

Helpful Report

Posted 6 years ago

“Swift and helpful reply.”

Helpful Report

Posted 6 years ago

“Allegro Music's service was impeccable. The website was easy to use, I ordered a very well priced guitar. I received an email from their customer service, soon after i had order the guitar, which apologetically informed me that the guitar I ordered had been damaged whilst in storage and to quote them, it "does not meet our high quality standards, and we are not happy to send it out as it is." They were able to provide me with suggestions of alternative guitars or offer to cancel my order and refund me. They ended up having the same guitar, just in a different colour, so I chose this one instead, via email, with no extra hassle. the guitar arrived a few days later, safely boxed up. The guitar was in perfect condition and was already set up and ready to play.”

Helpful Report

Posted 6 years ago

“Fantastic range of guitars....Great communication, plenty of finance options with fast, efficient delivery. Would definitely purchase from Allegro Music again.”

Helpful Report

Posted 6 years ago

“I have not had any problems with allegro music I purchased a tyros 2 in the past which has been fine ,hoping to change this model for psr s 970. See you soon.”

Helpful Report

Posted 6 years ago

“Exceptional company and staff. Just a couple of minor issues after delivery but all was dealt with quickly and efficiently. I am thrilled with my Kawai grand piano and wouldn't hesitate to recommend Allegro Music.”

Helpful Report

Posted 6 years ago

“The entire dealings with Allegro Music, strait forward, no complications with pleasant and helpful customer communication. I do recommend.”

Helpful Report

Posted 6 years ago

“Recently I decided to change my piano, and after reviewing a number of models, I decided on the CVP701. Allegro Music came up with the best price offer on the Web. I contacted Allegro Music, and was advised that one had just been sold, and the other piano available was in the process of being sold; they were just awaiting finance clearance, and I was told that if I wanted it, then I’d better act quickly as new stock of the CVP701 would be sold at a much higher price! Today I have gone to put a review on the Allegro Music website, and have noticed that the same piano is still available and at the same price; I feel rather aggrieved that I have been given ‘sales patter’ just to pressurise me into making a decision very quickly, and I feel that this has rather tainted my dealings with Allegro Music. My details were passed to the delivery firm and the piano was delivered quickly; although when they contacted me on the day they were unable to even give me a rough time for delivery, so I had to wait in all day. So would I recommend Allegro Music? Apart from the high pressure sales technique, contact with the company was fine and the piano was cheaper than anywhere else. I am happy with the sound of the piano, although I’m missing 2 screws that hold the headphone clip in place.”

Helpful Report

Posted 6 years ago

“Trusted service, emailed info at each step and delivered as agreed, no messing about and goods exactly as expected, well done and thanks”

Helpful Report

Posted 6 years ago

“Excellent customer service nothing to much trouble”

Helpful Report

Posted 6 years ago

“I visited their Westcliff shop (August 18) to purchase a ukulele. The staff couldn't have been more pleasant and helpful. They were happy to spend time helping me make my choice and demonstrating the numerous different options to a complete novice like me. And their prices match any you see elsewhere so I came away a very satisfied customer. Thank you Jack.”

Helpful Report

Posted 6 years ago

“Went through my purchase without any hitch.”

Helpful Report

Posted 6 years ago

“Just purchased a Yamaha tyors 5 and it was fast and easy to order. very nice helpful sales person and would definitely recommend and use again! thank you!”

Helpful Report

Posted 6 years ago

“To whom it may concern The overall experience in purchasing my keyboard from Allegro was trouble free and went very smoothly . I will definitely be purchasing from them in the future . Thanks for all the help . Regards Pat Harty”

Helpful Report

Posted 6 years ago

“They're website is great!”

Helpful Report

Posted 6 years ago

Allegro Music is rated 4.8 based on 1,781 reviews