Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

Write Your review

Tell us how Allegro Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a real traditional keyboard shop with staff that know what they’re talking about. I ordered over the phone with a friendly service and got very polite and efficient service, and the keyboard was delivered straight away at a price that was better than I found in larger businesses on the Internet. David London”

Helpful Report

Posted 6 years ago

“I found very good service a very good experience”

Helpful Report

Posted 6 years ago

“I ordered a Yamaha keyboard, which arrived promptly. However, there was damage to the keys, so a return was arranged very quickly and the issue sorted. Customer service was excellent throughout.”

Helpful Report

Posted 6 years ago

“Great shop and excellent, friendly customer service - especially with instrument knowledge and product demonstrations. Always has a good range of books, pianos and guitars. Recommended!!”

Helpful Report

Posted 6 years ago

“I purchased a tyros 4 fast delivery wonderfull value. Thanks”

Helpful Report

Posted 6 years ago

“Allegro Music provided me with a great keyboard at a great price. It was delivered the very next day after payment had been made. Allegro threw in a usb diskette drive for free and when this didn't arrive with the courier I spoke to Rich at Allegro Music who immediately took ownership of the problem and after ascertaining that whereabouts of the usb drive were not known he dispatched a replacement which this time, like the keyboard, arrived the following day. So from ordering my keyboard and talking to a very friendly and helpful Emma, through to receiving a superb service (including expert advice) from Rich, my experience with Allegro Music has been excellent. So to any musically minded customers out there - you could do far worse than giving Allegro Music a go!”

Helpful Report

Posted 6 years ago

“Unfortunately my order from Allegro did not conclude as the item was found to be damaged in the warehouse and was an end of line so was no longer available from the manufacturer. Nevertheless the service and information received during the order and refund process was very good, hence 5 stars.”

Helpful Report

Posted 6 years ago

“Initially I was disappointed as the item I had ordered was not in stock, despite it showing in stock on the website, but the staff were very helpful and friendly and gave me several options including a full refund. I would definitely shop again.”

Helpful Report

Posted 6 years ago

“Online purchase - staff were very helpful and accommodating with my order. An item was delivered damaged (delivery problem) but Allegro had a replacement out the next day. Happy with the keyboard package - recommended”

Helpful Report

Posted 6 years ago

“It was the first time I bought a keyboard from Allegro . Service was very professional and welcoming I will recomand it to friends See you soon”

Helpful Report

Posted 6 years ago

“Excellent service and highly recommended! Piano perfectly delivered to Birmingham and extremely helpful throughout the process.”

Helpful Report

Posted 6 years ago

“I sent an e mail some time ago and never received a reply, there may have been a phone call but no message was left so I am not sure. I think if e mails are sent they should be answered as some people do not like talking on the phone”

Helpful Report

Posted 6 years ago

“Very good service and the guitar is superb. Would recommend Allegro Music without hesitation.”

Helpful Report

Posted 6 years ago

“Very happy with the service. The team responded quickly to my questions and were very helpful. They spoke to their supplier to make sure that they could get the Ukulele that I wanted. The delivery was very quick and the courier company they used kept me very well informed.”

Helpful Report

Posted 6 years ago

“Answered me very quickly & were very helpful”

Helpful Report

Posted 6 years ago

“I purchased and ex Demo Yamaha B1 piano from Allegro. I saw it online. It was not in their Chelmsford shop so they transported it to Chelmsford for me to try it. They delivered the piano and sent a piano tuner out to tune it after it had settled. Excellent customer service.”

Helpful Report

Posted 6 years ago

“Swift and helpful reply.”

Helpful Report

Posted 6 years ago

“Allegro Music's service was impeccable. The website was easy to use, I ordered a very well priced guitar. I received an email from their customer service, soon after i had order the guitar, which apologetically informed me that the guitar I ordered had been damaged whilst in storage and to quote them, it "does not meet our high quality standards, and we are not happy to send it out as it is." They were able to provide me with suggestions of alternative guitars or offer to cancel my order and refund me. They ended up having the same guitar, just in a different colour, so I chose this one instead, via email, with no extra hassle. the guitar arrived a few days later, safely boxed up. The guitar was in perfect condition and was already set up and ready to play.”

Helpful Report

Posted 6 years ago

“Fantastic range of guitars....Great communication, plenty of finance options with fast, efficient delivery. Would definitely purchase from Allegro Music again.”

Helpful Report

Posted 6 years ago

“I have not had any problems with allegro music I purchased a tyros 2 in the past which has been fine ,hoping to change this model for psr s 970. See you soon.”

Helpful Report

Posted 6 years ago

Allegro Music is rated 4.8 based on 1,771 reviews