Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

Write Your review

Tell us how Allegro Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got me a guitar innit”

Helpful Report

Posted 7 years ago

“Everything was as described and delivered on time. It was also good value.”

Helpful Report

Posted 7 years ago

“Excellent communication and customer service. Five stars! Buy with confidence”

Helpful Report

Posted 7 years ago

“The employees in store are very helpful, friendly and knowledgeable. Although I made my purchase through you online, I visited the store first and was really impressed by the range of stock.”

Helpful Report

Posted 7 years ago

“Very good service”

Helpful Report

Posted 7 years ago

“Unfortunately I was unable to get the item that I wanted due to limited stocks. I wasn't willing to wait the 3 weeks+ for stocks to come in so I asked for a refund. The sales teams were very understanding and offered to refund me straight away to enable me to purchase elsewhere. I've also been to the store in Chelmsford and, again, have met with a great sales team who took time to help me purchase an instrument within my budget. I really enjoy going to the store (thanks Pat, Keith & Steve in the Guitar dept on Saturday 2 Sept 17). I look forward to visiting again very soon.”

Helpful Report

Posted 7 years ago

“Friendly staff in the guitar dept also purchases handled well.”

Helpful Report

Posted 7 years ago

“I need to quickly get a guitar delivered and they were incredibly accusations.”

Helpful Report

Posted 7 years ago

“Zero feedback from submission”

Helpful Report

Posted 7 years ago

“good knowledge of instruments and very helpful..i would recommend to all who.i know”

Helpful Report

Posted 7 years ago

“When was last in there I had fantastic customer service. I spent a lot of money and I was helped with getting all the gear in the car. I was also offered a long warranty and everyone was very polite despite being so busy”

Helpful Report

Posted 7 years ago

“Very prompt and professional service”

Helpful Report

Posted 7 years ago

“Answered query prior to purchase very promptly then very easy to order online. Ordered over a bank holiday so sent an email asking to clarify delivery date and reply was immediate. Arrived far sooner than I expected. Overall very pleased with service and the item bought - and Allegro were one of the few dealers in the UK I could get this product.”

Helpful Report

Posted 7 years ago

“excellent fast service and delivery”

Helpful Report

Posted 7 years ago

“Order came quickly, as described on the website. Adjustable height piano stool is of good quality.”

Helpful Report

Posted 7 years ago

“Discussed with myself and then proposed correct piano for my requirements. Delivered piano on time and on the correct date”

Helpful Report

Posted 7 years ago

“Easy to order online. They had an item that nobody else seemed to have in stock and it was delivered very quickly. Brilliant!”

Helpful Report

Posted 7 years ago

“Ordered Kala ukulele online. Received email to say the one they had in stock was damaged and next delivery was due in 5 weeks, would I like to choose alternative? I sent email to ask if they had the next model up in range, they replied that they had. Was told that I would have to pay the difference (would have been good customer service to waive this for the inconvenience as it was only £8 more). As I needed it urgently I reluctantly paid the extra by phone. After 2 days it hadn't arrived so phoned to ask if it had been dispatched and was told it would be sent out that day. Arrived following day in a flimsy cardboard box with one piece of bubble wrap to protect it. Fortunately it was undamaged. Not impressed with level of customer service.”

Helpful Report

Posted 7 years ago

“Friendly respond in time”

Helpful Report

Posted 7 years ago

“although you could not supply the guitar I wanted I was very happy at the effort to locate said item”

Helpful Report

Posted 7 years ago

Allegro Music is rated 4.8 based on 1,771 reviews