Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my Kala Ukulele and the prompt and efficient service provided by Allegro Music. The assistant also offered help with the tuning of the Ukulele, for which I was very grateful. I rate ther service very highly.”

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Posted 6 years ago

“DO NOT ORDER FROM ALLEGRO MUSIC! We ordered a guitar from Allegro music back in February for my sons birthday in March. The guitar ordered was in stock on the Allegro website. Once the order was placed we were informed that the guitar was actually out of stock but it would be ordered for us. Anyway this is a long story which I will summarise- delay after delay with no communication then it was held in customs but would be straight to Allegro once cleared, then it was actually going to a UK supplier before going to Allegro, then some more delays. It cleared customs and was due to arrive at supplier by the end of the week, 2 weeks later and it still had not been received by supplier. 5 months later my son still has no birthday present and we finally cancelled the order. Allegro music is a company that will blame manufacturers, customs, supply companies and delivery companies but will accept no responsibility for what could have been prevented by an up to date website, and regular communication. Don’t use them. We have now ordered a guitar from Thomann with the high customer service you would expect from a sales company, guitar is due for delivery in 3 days. Angry Parents! Disappointed but very patient 12 year old!”

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Posted 6 years ago

“good price and service.”

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Posted 6 years ago

“Ordered a yamaha keyboard and received email showing details of delivery extremely quickly.”

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Posted 6 years ago

“Ordered a electric ukulele and bag and were delivered in a couple of days and carefully wrapped.”

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Posted 6 years ago

“What can I say? Great service from start to finish. Excellent price that was head and shoulders cheaper than some of the "Bigger" companies. Problem with original order as they werent happy with the guitar in there warehouse so rather than risk an unhappy customer they contacted me and arranged another guitar for me! They were on point the whole way through the process, cant fault them. Will definitely be back again! Thanks guys I appreciate all your effort.”

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Posted 6 years ago

“I have used Allegro for years in their fantastic Chelmsford Store. I have now moved away from the area, but love that I can still get great service through their online store. Would highly recommend.”

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Posted 6 years ago

“The delivery arrived very quickly. Did forget a couple of things but quickly rectified the mistake.”

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Posted 6 years ago

“Very friendly,prompt & fair priced to deal with. Definately use them again.”

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Posted 6 years ago

“very good service”

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Posted 6 years ago

“Friendly helpful excellent service.ordered Revelation Rft dlx guitar which arrived next day,super instrument.No hesitation in recommending this store to any of my friends & fellow guitarists,will use again.”

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Posted 6 years ago

“Great polite professional customer service over the phone helpful and courteous”

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Posted 6 years ago

“Allegro music is a very friendly and helpful company to deal with. I knew exactly when my parcel was due.”

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Posted 6 years ago

“Not only happy exsatic , I got an up grade, because the company are perfectionist, the item ordered was not up to there high standards, my Oder was delivered with in 2 ,, Yes two days , securely packed. I can’t praise the company highly enough , brilliant , plus’s I’m thrilled with my beautiful 8 string ukulele, thank you so much Allegro x”

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Posted 6 years ago

“So far a great shopping experience. Shop staff were very helpful and knowledgeable. Thanks!”

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Posted 6 years ago

“Allegro Music has very good communication and makes everything very clear. I have received several emails clearly and concisely explaining delivery processes and timescales.”

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Posted 6 years ago

“Very happy with my ukulele and very fast delivery and very fast response time. 5 stars.”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Good and speedy delivery”

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Posted 6 years ago

“Website stated item was in stock and would be sent within 2days. When item did not arrive I had to phone them and find out about why there was a delay. Initially they would not confirm when item would be delivered but on my pressing them he agreed to phone their warehouse to get confirmation of delivery date which he duly gave to me. I was supposed to receive an e mail from the couriers once the item was on route, which I did not receive, this resulted in a further telephone call to get the information to allow me to track the delivery.”

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Posted 6 years ago

Allegro Music is rated 4.8 based on 1,771 reviews