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Allegro Music Reviews

4.8 Rating 1,771 Reviews
96 %
of reviewers recommend Allegro Music
4.8
Based on 1,771 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Allegro Music Reviews
Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

Write Your review

Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 28th September 2022
Renate Sangwine
Allegro Music 5 star review on 18th August 2022
Irene Morrell
Allegro Music 5 star review on 27th July 2022
Nichola Knight
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 21st January 2022
Roland Foster
Allegro Music 5 star review on 4th January 2022
Richard Hannam
25
Anonymous
Anonymous  // 01/01/2019
Great service, started a chat session to ask a few questions on a second hand guitar and was very helpful and was very impressed with quality of guitar when I was delivered
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Posted 2 months ago
Thank you for leaving us a review. We're pleased to hear about the positive experience you had with us.
Posted 2 months ago
Thanks for great instore attention and aftersales service.
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Posted 2 months ago
Thank you for leaving us a review. We hope you're enjoying your instrument!
Posted 2 months ago
Pleased with all the help, and excellent service from everyone I spoke to.
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Posted 2 months ago
Thank you for your review Julie. We appreciate it!
Posted 2 months ago
Ben’s tutorial session was invaluable and he was always ready to help with my constant telephone queries! Thanks Ben.
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Posted 3 months ago
Thank you for leaving us a review Barbara!
Posted 3 months ago
Very helpful and very nice to talk to. I would certainly recommend them
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Posted 3 months ago
Thank you for leaving us a review Joe!
Posted 3 months ago
Brilliant service. Great communication. And within a few days they delivered my piano into the right room without any fuss.
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Posted 3 months ago
Thank you for leaving us a review. We hope you're enjoying your piano. If you have any questions, please do not hesitate to contact us. We will always be here to help!
Posted 3 months ago
Very pleased with the organ and the excellent service.
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Posted 3 months ago
Thank you for leaving us a review Peter. We hope you're enjoying your Organ!
Posted 3 months ago
Can't fault them. This is the second time I have used them. An easy company to work with and very knowledgeable and happy to answer questions, even dumb ones from a novice like me. All round excellent service from Ben and Emma.
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Posted 3 months ago
Thank you for leaving us a review Ken. We hope you're enjoying your new keyboard and if you have any questions, please do not hesitate to contact us. We will always be here to help!
Posted 3 months ago
Marvellous advice & service from sales team & delivery service.
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Posted 3 months ago
Thank you for leaving us a review. We appreciate it!
Posted 3 months ago
Excellent service from start to finish when I recently bought a Yamaha piano. Good demo and advice with a quick delivery. Would highly recommend.
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Posted 3 months ago
Thank you for your review Stella. We hope you're enjoying your Yamaha piano! If you have any questions in the future, please do not hesitate to contact us. We will always be here to help!
Posted 3 months ago
This is my 3rd keyboard I 've bought for Allegro (nothing wrong with the other two, I just wanted an upgrade) and to be honest, I wouldn't go anywhere else. They gave me a more than fair price for my Tyros 5 (76 key complete with speakers) for a Genos 1. They told me the instrument was "grade A" and they were not joking, the keyboard and speakers looked as if they were delivered from the manufacturer. The "Megastick" they sent with my Genos is brimmed with lots and lots of extra goodies. Bens knowledge is extensive and any questions was always answered promptly and accurately and he always has time to explain, even to the point of giving instructions whilst I was pressing buttons on my Genos! My instrument was delivered within 5 working days and my old keyboard collected 2 days afterwards. They have even given me a 2 year warranty which is exceptional. Shop around by all means, but if you want the best deals and service then Allegro Music is the number one choice.
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Posted 4 months ago
Thank you for leaving such a lovely review Wayne. We are so pleased to hear about the positive experience you had with us and we hope you're enjoying your Genos! If you have any questions in the future, please don't hesitate to contact us. We will always be here to help.
Posted 3 months ago
to owners of Allegro Regarding Annette who enrolls students POOR ATTITUDE AND RAPPORT WITH STUDENTS FROM CONCERNED MUSIC STUDENT LEARNER
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Posted 4 months ago
Thanks for taking the time to leave a review. Unfortunately as you have left no contact details we are unable to give a full response. However, we do hope that other students and customers can view the rest of our reviews and draw their own conclusions as to whether you had a genuine reason to leave a negative review. If you feel able to let us know your details, please email us at westcliff@allegromusic.co.uk where we will be happy to discuss the matter.
Posted 4 months ago
Excellent and knowledgeable service
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Posted 4 months ago
Thank you for leaving us a review. We hope you're enjoying your P95!
Posted 4 months ago
A warm and friendly greeting from staff as soon as I walked into the store in Chelmsford. Ben was able to show me a pre owned piano which ticked all the boxes for me. He was very knowledgeable about the range of pianos in store and was able to answer all my questions, so I had no hesitation in purchasing the piano. We agreed a delivery date and I paid a holding deposit as I wear unable to take delivery for a couple of weeks because of a forthcoming holiday. As the piano was to be situated in an upstairs bedroom, Allegro Music arranged for their specialist delivery team to install the piano. On the day of delivery I received a telephone call from the team confirming a delivery slot and they arrived on time and installed the piano in a very professional manner. The whole experience from initial contact with the store to the delivery and installation was extremely efficient.
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Posted 4 months ago
Thank you for your review Colin. We are pleased to hear about your positive experience with us. We hope you're enjoying your new Piano. If you have any questions in the future, please don't hesitate to contact us. We will always be here to help!
Posted 4 months ago
Friendly advice in the store and delivered on time. I love my yamaha keyboard. Thanks Allegro.
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Posted 4 months ago
Thank you for your review. We are pleased to hear that you're enjoying your keyboard!
Posted 4 months ago
One of the best music shops to deal with very polite, very professional and and very fair with their prices would certainly use again in the future, nothing was too hard for them to do for you
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Posted 4 months ago
Thank you for your review Barry.
Posted 4 months ago
I bought a keyboard cover for a 61-note keyboard. While the picture and description on the website was not terribly clear, I called the Allegro customer service line and the guy took the trouble to check this item, even though this was a small purchase. The cover is exactly what I was looking for - semi-transparent, lightweight, and fits well. Excellent service and speedy delivery.
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Posted 4 months ago
Thank you for your review Steve.
Posted 4 months ago
Although there were issues with Yamaha supplies, the staff were able to give a different acceptable offer. The delivery team were careful with the piano when carrying through the house.
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Posted 4 months ago
Thank you for your review Martin. We hope you're enjoying your new piano!
Posted 4 months ago
Great price, fantastic service and delivery. They shipped and delivered a full sized amplifier in 48 hours!
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Posted 4 months ago
Thank you for leaving us a review. We hope you're enjoying your Amplifier!
Posted 4 months ago
Many thanks to Ben for taking time to tell me that the piano bench was in stock. Delivery was very prompt too.
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Posted 5 months ago
Thank you for leaving us a review!
Posted 5 months ago
Allegro Music is rated 4.8 based on 1,771 reviews