Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first communication to receiving my piano I can only describe Allegro Music as professional. Would absolutely recommend”

Helpful Report

Posted 6 years ago

“The staff were very helpful and attentive and were knowledgeable about their products. I would certainly use them again to buy keyboards and Pro Audio music items.”

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Posted 6 years ago

“I wanted to p/exchange my Tyros 5 for a Genos. I chose Allegro as it was offering the most attractive deal I could find. I spoke to Ben on the phone, very friendly and knowledgeable, he made the whole transaction very easy. Unfortunately after delivery, the keyboard developed a fault. The staff at the store talked me through a resetting process and put me in touch with a Yamaha technician but couldn't rectify the fault. Ben made arrangements to exchange the keyboard for a new one within days. Excellent service throughout. I have no problem in recommending Allegro to anyone wishing to purchase a new instrument. If you have any doubts about their product knowledge. go onto their website and watch Bens demo' of the Genos keyboard. Very impressive.”

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Posted 6 years ago

“I was very impressed with the customer service at Allegro Music, and particularly the assistance that Ollie provided.”

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Posted 6 years ago

“Very helpful staff and prepared to negotiate to complete a transaction for part-ex. Good communication to keep you aware of delivery/collection details. Would contact again if buying or exchanging.”

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Posted 6 years ago

“I was buying a gift for my husband I was given a great discount on my purchase this was best price any where ! You will have made my life more harmonious with this purchase. Thanks for the service .”

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Posted 6 years ago

“Guitar came on time and was well packaged i did also receive a free gig bad which isnt bad and a free clip on tuner (which unfortunately doesnt work) all in all happy with my purchaae though.”

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Posted 6 years ago

“Very good pre-sales. Personal approach and very prompt handling of the order. Delivery driver was not impressed that he had to help get the piano upstairs even though this was clearly pre agreed and I was helping. A bit more cheery delivery would certainly enhance the experience. No harm done.”

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Posted 6 years ago

“Very competitive pricing and super helpful staff. Would definitely recommend”

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Posted 6 years ago

“The staff were very attentive, friendly and helpful and were good with advice.”

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Posted 6 years ago

“Absolutely a great Ebay shop. They have everything you need and more. Great prices and a great delivery. I would not hesitate in using them again...”

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Posted 6 years ago

“Quick, prompt service and helpful staff”

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Posted 6 years ago

“Very good company great service”

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Posted 6 years ago

“Great customer service, quick and prompt action for purchase and delivery. Clear information about product and delivery service. I Highly recommend Allegro Music, certainly will use them again.”

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Posted 6 years ago

“To be honest wish I had bought the keyboard from Bonners or TyrosTipsters Not had much much help in two weeks of owning Waited for a regi stick which never arrived waited for another which didn’t load correct Did receive another with instructions which is ok Phoned to speak to Olly Gentle man said on Saturday he would ring back which he never did So all in all not very impressed Shame”

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Posted 6 years ago

“I ordered a certain baritone ukulele which was hard to obtain but Allegro came up trumps so I would thank Rich Emma and the team for there help”

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Posted 6 years ago

“Ordered a Yamaha Genos from Allegro Music on 15th Sept, and recieved it 3 days later as promised. They took my old keyboard, which i also purchared from them, in part exchange with a good part ex price. Excellent friendly service. Love my new Genos.”

Helpful Report

Posted 6 years ago

“Ordered the guitar on Tuesday night and received my confirmation email on Wednesday morning. I didn't receive a shipping confirmation but then the guitar was received on the Friday of the same week so very impressed with the quick delivery. Guitar needs a re-string but that's not really an issue as I need to remove the plastic from the pick guard etc, I didn't receive the free tuner or gig bag which was promised on the website and in prior email communication which was mildly inconvenient as it meant taking the guitar home in the box rather than the bag. No real harm done tho and weighed against the quickness of delivery it's a minor thing.”

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Posted 6 years ago

“Made me the best P/X a delver my new genos by the next day 10 out of 10 very nice starf and great price Thank you R Mack”

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Posted 6 years ago

“This company is excellent from start to finish, friendly staff and a good deal. leaves other music shops standing as I encountered problems with other shops in trying to buy my new piano. Delivery was prompt and managed to get it up the stairs where I wanted it to go. I can't fault this company. A good job and well done Allegro. Keep up the good work.”

Helpful Report

Posted 6 years ago

Allegro Music is rated 4.8 based on 1,771 reviews