Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,796 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw Andy to purchase my first guitar. Being a complete beginner, he made me feel very relaxed and explained what the different functions did on a variety of guitars. He was warm and friendly and did not try to make me spend money that was not necessary. I am so pleased with my purchase, without breaking the bank.”

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Posted 3 years ago

“Great service over the phone to make the sale. They did a great deal on a Yamaha digital piano with part-exchange. They couldn't lower the price of the actual piano (because they're an agent of Yamaha) but they gave me a lot for the one I was selling. Communicative after the sale was made to update me on delivery time-frame. Incredible that they also sent two lovely chaps to deliver and install it. Very impressed with Allegro Music. Thank you!”

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Posted 3 years ago

“Great service and I was constantly kept updated regarding delivery. On the day, my piano was assembled by the guys in my home. Would highly recommend.”

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Posted 3 years ago

“Great service. Very quick and the guitar was the best price that I could find online. That's a perfect combination! What more could you ask for? I'm sure I'll be back for more.”

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Posted 3 years ago

“Truly excellent company in every respect. I purchased a new digital piano in April and the assistance and advice I received from Allegro was impeccable. I had many questions regarding my potential purchase and all were answered so efficiently. I have been raving about this company to friends and family and if I ever make another music purchase again, I wouldn't look anywhere else. The prices are competitive, they have a great selection of products but it's the customer service that is a cut above other companies. I cannot prase them highly enough for their assistance at every point of the buying and delivery process. They also arranged delivery through a specialist company, who were also excellent. If you're looking for top class customer service, then please go to Allegro Music; you will not be disappointed.”

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Posted 3 years ago

“finding myself unable to move my psr 9000 keyboard easily because of my age I part exchanged it for a lighter model. I had a phone call from Ben who was extremely helpful and with the help of Chris from deliveries was able to conclude my sale within a couple of days. Being the times we are in at present the service was and has always been when I've used Allegro in the past TOP NOTCH ! Thank you Allegro.”

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Posted 3 years ago

“Found all staff very helpful and knowledgeable in helping pick a keyboard. Very satisfied with the price and choice of the keyboard. Will anticipate that at a later date I shall be back to upgrade the keyboard.”

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Posted 3 years ago

“Can`t fault the service to date, looking forward to receiving the piano.”

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Posted 3 years ago

“A big thank you to Allegro and especially Ben for an efficient and speedy transaction I'm really pleased with my Tyros 5 76XL. This is really an excellent company to deal with and couldn't have been more helpful. Thank you again”

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Posted 4 years ago

“I purchased a tyros 5 XL. Due to a mix up at allegro I was delivered a keyboard the condition not being as expected however many thanks to allegro and in particular Ben the problems were rectified and taken care of efficiently and quickly and throughout the service was excellent. Thank you Allegro and a very big thank you to Ben In particular it was appreciated”

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Posted 4 years ago

“I was looking for a Tanglewood acoustic bass guitar and sent an enquiry to Allegro Music. I was delighted to receive a rapid response from Jaques who offered me a good deal on a demo Tanglewood bass guitar. I bought the guitar and it arrived within 36 hours very well packed. I can highly recommend Allegro Music.”

Allegro Music 5 star review on 15th April 2021

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Posted 4 years ago

“Excellent service as always. This is the 2nd instrument I have bought from Allegro Music and I cannot praise them highly enough. Seamless ordering, despatch and delivery. I shall be using them again.”

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Posted 4 years ago

“It has been a pleasure dealing with Allegro Music. Ben and Chris have both been so helpful. It is rare to get such good customer service.”

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Posted 4 years ago

“I have been very pleased with the the courteous, efficient and polite manner towards me. My questions were answered politely, and even though Covid has made personal contact for a full demo impossible, I have been assured of all the attention I require, when I require it. I hope to arrange a full and proper demo of my new Genos as and when Covid restrictions allow. I have been a customer of Allegro's for over thirty years, with my first purchase in the mid eighties of a beautiful Technics SCX700 plus speakers. Since then I have purchased a StagePas 400, a new Tyros 4, new Tyros 5 and now a Genos. Very good service.”

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Posted 4 years ago

“First class customer service combined with competitive pricing. I would certainly use Allegro Music again.”

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Posted 4 years ago

“After my query by email regarding availability of the Yamaha psr sx900 as a used, new or re-boxed keyboard. I received a prompt reply, informing me that there was one re-boxed example available. Several days later I decided to purchase and made the transaction over the phone. I was told it should be with me within a few working days. It was dispatched on the following Wednesday by overnight courier and was with me on the Thursday. I had a couple of questions which were answered to my satisfaction by Ben either by email or a phone call.”

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Posted 4 years ago

“I part-ex'ed a PSR S950 for a PSR SX900. Quick smooth process from initial contact, order processing, through to delivery of new / collection of old. Thankyou.”

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Posted 4 years ago

“From the first contact when I was asking advice about which baby grand piano to buy I was delighted with Allegro. The customer service is so friendly, knowledgeable and professional and I trusted the advice I was given. The trade-in price for my existing piano was very good and Ny new piano was delivered by a charming team yesterday. Brilliant service from start to finish, thank you.”

Allegro Music 5 star review on 30th March 2021

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Posted 4 years ago

“I was looking for a Tyros 2 and spoke to Ben, he was very helpful and efficient. I now have a Tyros 2 from Allegro and couldn’t be happier with it. Very grateful to Ben for helping me with this.”

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Posted 4 years ago

“Was really impressed with the manager polite knoledable and i bought types.2”

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Posted 4 years ago

Allegro Music is rated 4.8 based on 1,796 reviews