Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,796 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was very helpfull allthe time. also when ringing up on phone got a human being on the other end and not press this press that etc.”

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Posted 3 years ago

“Excellent service. Damaged guitar due to courier was rectified very quickly. 5* service . Robert Graves.”

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Posted 3 years ago

“Very quick delivery. Good telephone advice.”

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Posted 3 years ago

“Ben and the the team were amazing from start to finish. Communication was great and very instant. Everything was a quick process including delivery. A+ to the Allegro team.”

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Posted 3 years ago

“Very welcoming and fabulous service. Helped me narrow down a huge choice of piano's to the one I needed (or should I say 'wanted'). Very accommodating on price and Jo went out of her way to provide additional disks for my digital piano, from her library at home... This was service well over and above expectations. Thank you very much to Jo and the team!”

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Posted 3 years ago

“We have used this shop and Music Academy for the past 6 years The teachers in the academy are first class and my disabled son has benefited greatly from the piano lessons. My youngest daughter is currently having guitar lessons. We have also purchased a keyboard from them and found the customer service offered to be the best.”

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Posted 3 years ago

“First class and knowledgable staff, can't do enough to help, will shop there again. Thank you Allegro;”

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Posted 3 years ago

“Very good service over email and in store. Knowledgeable staff who genuinely wanted to help. Highly recommended 👍🏻”

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Posted 3 years ago

“Friendly and professional service.”

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Posted 3 years ago

“fantastic service, quick delivery, 1 very happy customer. from start to finish.”

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Posted 3 years ago

“Made an appointment to buy my daughter her first guitar, staff were very friendly, knowledgeable and helpful. They put my daughter at ease and found a suitable guitar within budget and a case.”

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Posted 3 years ago

“Shop staff were pleasant and knowledgeable, and the in shop demo and 'try out' was fine. Purchase and subsequent delivery, with removal of old piano, easy and as planned. Unfortunately the new(pre used) Clavinova was delivered with a couple of faulty keys (likely caused during transit) . However, the keys were replaced within a few days and the instrument is now ok. First time experience with Allegro, but generally happy with the service and response to repairing the damage,”

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Posted 3 years ago

“Am very pleased with the service I received. the staff member Ben was very friendly. placing the order and delivery was easy too. I would recommend Allegro music.”

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Posted 3 years ago

“I am so pleased with my new Roland Piano. The guys in the Chelmsford shop were so helpful, knowledgeable and answered all of my millions of annoying questions. The piano was delivered in good time to my work place. Thank you so much!!”

Allegro Music 5 star review on 22nd May 2021

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Posted 3 years ago

“The team at Allegro are great nothing is to much trouble. Purchased a used Tyros 5 it came the next day with stool, stand and all the other parts they said it would, great purchase and the plus factor there is no marks on it even though it's a used one sounds perfect as well. After sales is as good, as I needed some info on some things, which was sorted. Would truly recommend this store to any one for instruments if my purchase is any thing to go by.”

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Posted 3 years ago

“Having been involved in the music industry for many years I found myself drifting into Digital Presentations. Recently I stumbled across Allegro Music and chatted with Ben regarding the purchase of the Yamaha Genos. I look forward to not only playing it but using it to produce music for future productions but more especially for my Storm Story. We agreed on a deal and a delivery date. Everything arrived on the due date. I returned a few days later to add the dust cover and a couple of books. Ben could not offer a good discount due to mark up but he did make an effort to look after his new customer. Based on my experience with them they are a business who can be trusted. Mike Porthleven Cornwall”

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Posted 3 years ago

“Allegro agreed to buy a second hand organ from me and they sent a purchase invoice and arranged a date for collection. Then they pulled out of the purchase, claiming they thought it was a different (and much more expensive) model than what they agreed to buy, despite the fact that they had had a photo and full description of the actual organ. Beware if you are trying to sell something to them: they either don't know the product or are dishonest.”

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Posted 3 years ago

“Great customer service over the phone. Quick delivery. Would order from Allegro again. Very pleased with my keyboard. Thank you.”

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Posted 3 years ago

“Wonderful service. very good teacher for violin.”

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Posted 3 years ago

“The keyboard I have just bought even makes toast it’s that good I can see the wife leaving me over it ,My overall experience was ok the muppet delivering it did not bother to contact me first he just showed up and I did not find the sxtrastick flash drive that comes with it but an email to allegro revealed it comes separate well thanks for telling me I wonder how many more emails you will get over that ,if I get a base speaker I will ring them though”

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Posted 3 years ago

Allegro Music is rated 4.8 based on 1,796 reviews