Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great on the phone, very clear and understanding after the issue with my original order. The whole experience felt more connected and genuine than most other companies i.e Amazon. Bass arrived in great condition too.”

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Posted 7 years ago

“Fantastic service and a good price. I ordered a Uke for my husband's birthday present. He has never played an instrument before but loves his Uke. One of the accessories I ordered was out of stock, but Allegro contacted me to let me know and offered me a more expensive item at no extra cost. I will definitely order from them again.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“speedy delivery and great communication”

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Posted 7 years ago

“I ordered a ukulele for my daughter's Christmas present, based on her "hints to Santa", without any idea of what to expect. The sales team at Allegro were very helpful, with speedy responses to my questions, and agreed to replace after Christmas if not suitable. The ukulele arrived, well packaged and in good time. I left it unopened until Christmas Day. When the day arrived, we found there was not a carry case with the instrument. This was agreed in my initial contact so I E Mailed the team to see what could be done. I received a reply almost immediately, on Christmas Day, informing my my enquiry would be dealt with the following day. On Boxing Day I received an apology, and was told the case would be sent the following day. The case duly arrived but was too small. It appears ours was a non standard size. Again I contacted Jessica at Allegro, who was more than helpful. I was concerned as my daughter was due to return to University after the holidays and needed the case to transport the new instrument (which was exactly what she wanted) Jessica arranged for another case to be sent on express delivery so it arrived in time. A very good quality case, which was included free. I can't praise Jessica enough for her prompt help in resolving the problem. Happy to recommend to all. The price was better than elsewhere too...Sue”

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Posted 7 years ago

“Digital piano advertised on website, I ordered piano over Internet only to be told a day later that they had already sold it. Obviously did not update the website. They made an offer of another one for an extra £120. I did not take them up on poor offer. Customer relations is rubbish! Trading Standards may be interested in this one. Have not had my money back yet!”

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Posted 7 years ago

“Good website, plenty of choice and excellent deals and quick delivery, and all round good service-Thankyou”

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Posted 7 years ago

“good service, fast despatch xxx”

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Posted 7 years ago

“The CTK-240 has been a really successful Xmas present for our nine year old granddaughter. She absolutely loves it. Our only criticism concerns the delivery packaging. We had to carefully remove the address and associated Allegro Music detail from the Casio packaging. This could have spoilt the appearance.”

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Posted 7 years ago

“I telephoned Allegro Music about the purchase of a ukelele for my husband and received very good advice on what would be a good buy within my price range.”

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Posted 7 years ago

“Fantastic instrument and excellent service received. Fast dispatch”

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Posted 7 years ago

“Items bought came right on time and without any defects. Customer care is very good as well.”

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Posted 7 years ago

“I called to confirm stock and delivery estimate in advance of placing an online order. The staff who i spoke with was very helpful in recommending an alternative as the original item I was after was out of stock. The item was delivered promptly as promissed. I would be very happy to use Allegro music again in the future.”

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Posted 7 years ago

“Excellent service. I needed to clarify my purchase over the phone before buying online. I was able to get through immediately on the phone and then completed my purchase with confidence online.”

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Posted 7 years ago

“Good telephone manner”

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Posted 7 years ago

“Great customer service, quick responses and really helpful!”

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Posted 7 years ago

“Good price for my ukulele and service. Every disappointed that the sale price for the same ukulele had gone up as I would have bought another one for you.”

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Posted 7 years ago

“Went into the branch to get a guitar, they didn't have it in stock but tried a similar model. They then said it was available online from their warehouse so ordered straight away when i got home. Arrived the following week.”

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Posted 7 years ago

“Ukulele arrived quickly but without case. Chased and they told me it came from a different warehouse. It arrived the following day so all good!”

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Posted 7 years ago

“Ordered a voucher for music lessons as a gift for a neighbour. Had no idea what to get them and they'd talked about learning an instrument. Voucher arrived quickly and I think she's now had her first lesson and ready to go for second in the new year! Cheers Allegro.”

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Posted 7 years ago

Allegro Music is rated 4.8 based on 1,771 reviews