Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,781 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 3rd keyboard I 've bought for Allegro (nothing wrong with the other two, I just wanted an upgrade) and to be honest, I wouldn't go anywhere else. They gave me a more than fair price for my Tyros 5 (76 key complete with speakers) for a Genos 1. They told me the instrument was "grade A" and they were not joking, the keyboard and speakers looked as if they were delivered from the manufacturer. The "Megastick" they sent with my Genos is brimmed with lots and lots of extra goodies. Bens knowledge is extensive and any questions was always answered promptly and accurately and he always has time to explain, even to the point of giving instructions whilst I was pressing buttons on my Genos! My instrument was delivered within 5 working days and my old keyboard collected 2 days afterwards. They have even given me a 2 year warranty which is exceptional. Shop around by all means, but if you want the best deals and service then Allegro Music is the number one choice.”

Helpful Report

Posted 7 months ago

Thank you for leaving such a lovely review Wayne. We are so pleased to hear about the positive experience you had with us and we hope you're enjoying your Genos! If you have any questions in the future, please don't hesitate to contact us. We will always be here to help.

Posted 6 months ago

“to owners of Allegro Regarding Annette who enrolls students POOR ATTITUDE AND RAPPORT WITH STUDENTS FROM CONCERNED MUSIC STUDENT LEARNER”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave a review. Unfortunately as you have left no contact details we are unable to give a full response. However, we do hope that other students and customers can view the rest of our reviews and draw their own conclusions as to whether you had a genuine reason to leave a negative review. If you feel able to let us know your details, please email us at westcliff@allegromusic.co.uk where we will be happy to discuss the matter.

Posted 7 months ago

“Excellent and knowledgeable service”

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Posted 7 months ago

Thank you for leaving us a review. We hope you're enjoying your P95!

Posted 7 months ago

“A warm and friendly greeting from staff as soon as I walked into the store in Chelmsford. Ben was able to show me a pre owned piano which ticked all the boxes for me. He was very knowledgeable about the range of pianos in store and was able to answer all my questions, so I had no hesitation in purchasing the piano. We agreed a delivery date and I paid a holding deposit as I wear unable to take delivery for a couple of weeks because of a forthcoming holiday. As the piano was to be situated in an upstairs bedroom, Allegro Music arranged for their specialist delivery team to install the piano. On the day of delivery I received a telephone call from the team confirming a delivery slot and they arrived on time and installed the piano in a very professional manner. The whole experience from initial contact with the store to the delivery and installation was extremely efficient.”

Helpful Report

Posted 7 months ago

Thank you for your review Colin. We are pleased to hear about your positive experience with us. We hope you're enjoying your new Piano. If you have any questions in the future, please don't hesitate to contact us. We will always be here to help!

Posted 7 months ago

“Friendly advice in the store and delivered on time. I love my yamaha keyboard. Thanks Allegro.”

Helpful Report

Posted 7 months ago

Thank you for your review. We are pleased to hear that you're enjoying your keyboard!

Posted 7 months ago

“One of the best music shops to deal with very polite, very professional and and very fair with their prices would certainly use again in the future, nothing was too hard for them to do for you”

Helpful Report

Posted 7 months ago

Thank you for your review Barry.

Posted 7 months ago

“I bought a keyboard cover for a 61-note keyboard. While the picture and description on the website was not terribly clear, I called the Allegro customer service line and the guy took the trouble to check this item, even though this was a small purchase. The cover is exactly what I was looking for - semi-transparent, lightweight, and fits well. Excellent service and speedy delivery.”

Helpful Report

Posted 7 months ago

Thank you for your review Steve.

Posted 7 months ago

“Although there were issues with Yamaha supplies, the staff were able to give a different acceptable offer. The delivery team were careful with the piano when carrying through the house.”

Helpful Report

Posted 7 months ago

Thank you for your review Martin. We hope you're enjoying your new piano!

Posted 7 months ago

“Great price, fantastic service and delivery. They shipped and delivered a full sized amplifier in 48 hours!”

Helpful Report

Posted 7 months ago

Thank you for leaving us a review. We hope you're enjoying your Amplifier!

Posted 7 months ago

“Many thanks to Ben for taking time to tell me that the piano bench was in stock. Delivery was very prompt too.”

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Posted 8 months ago

Thank you for leaving us a review!

Posted 8 months ago

“It was about time that I decided to update my Yamaha arranger keyboard, but my previous contact had retired. I just randomly telephoned Allegro, not purchased like this before, and was pleased the way the transaction went. While waiting for a SX900 to arrive they kindly, without asking, brought me a Genos 1 to have in the interim. Needless to say I ended up buying a p/x Genos, good sales technique you could say, but there was no pressure at all. That's how the whole process went, really lovely people to deal with, would not hesitate to recommend, or use in the future....and I'm fussy!!”

Helpful Report

Posted 8 months ago

Thank you for your review Trevor. We are pleased to hear about the positive experience you had with us. We hope you're enjoying your Genos and if you have any questions in the future, please don't hesitate to contact us. We will always be here to help!

Posted 8 months ago

“Very helpful advice from Georgia in the shop. I bought a 2nd hand Yamaha keyboard, stand and stool, and delivery was arranged quickly. It's exactly what I wanted so very pleased, but good to know it has aGI 2- year guarantee just in case.”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review. We are pleased to hear you're happy with your purchase. If you have any questions in the future, please do not hesitate to contact us.

Posted 9 months ago

“Straightforward to part exchange old instrument and purchase replacement”

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Posted 9 months ago

Thank you for leaving us a review.

Posted 9 months ago

“Excellent service Even changed my keyboard when I changed my mind and wanted a different keyboard Thank you for excellent Service”

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Posted 9 months ago

Thank you for leaving us a review. We hope you're enjoying your new keyboard!

Posted 9 months ago

“Excellent customer service.Nothing was too much trouble.Keyboard arrived well packed.It was a pleasure to deal with Allegro Music and I would have no hesitation in recommending Allegro music.”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review. We hope you're enjoying your new instrument and if you have any questions in the future, please don't hesitate to contact us. We will always be here to help!

Posted 9 months ago

“Great piece of kit, well packed, delivered on time, and communication all the way - wonderful service, thank you!”

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Posted 9 months ago

Thank you for your review Charlie. We hope you're enjoying your new instrument!

Posted 9 months ago

“Allegro Music gave me a very good part-exchange price for my Tyros 5, Chris delivered my new Genos 2 on time and set it up for me. I must say I have found the Genos 2 sound is very good especially the organ voices. But actually creating new styles and managing “Playlist” far more complex than Tyros 5. Ben is very helpful so I’ll be picking his brains sometime soon. Overall, Genos 2 is a vast improvement over Tyros 5. Ian Boder.”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review Ian. We're pleased to hear that you're enjoying your Genos 2, you will be a pro in no time! But of course, if you have any questions about anything, please don't hesitate to contact us. We will always be here to help with any queries you may have.

Posted 9 months ago

“I bought a yamaha keyboard from Allegro and love it. It is perfect for me. The advice that I was given in the shop about different keyboards was very good and helped me to decide which one to buy. I am very pleased that a stand, stool, pedal and headphones were included in the price too.”

Helpful Report

Posted 9 months ago

Thank you for leaving us a review Katie. We are pleased to hear that you're enjoying your Yamaha Keyboard. If you have any questions, please don't hesitate to contact us. We will always be here to help!

Posted 9 months ago

“Allegro part-exchanged various musical equipment for a Genos 2. I can now play those Spaghetti Western themes - something I’ve always wanted to do.”

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Posted 9 months ago

Thank you for your review Graham. We hope you're enjoying your Genos 2!

Posted 9 months ago

“Service was reasonable and the items came well packaged. Unfortunately 1 of the items was damaged , however when I contacted Allegro Music they were quickly on the ball and sorted the problem out. Also there was a mix up in the courier’s warehouse and it took 3 days to eventually get it sorted. However once again Allegra Music dealt with it quickly and everything is good now. Would highly recommend Allegro Music as despite a few hiccups the service and help was very good.”

Helpful Report

Posted 9 months ago

Thank you for your review. We are extremely sorry if you had to experience any mix ups or problems but I am glad to hear that they were quickly resolved for you. If you have any questions in the future, please don't hesitate to contact us. We will always be here to help!

Posted 9 months ago

Allegro Music is rated 4.8 based on 1,781 reviews