Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,781 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

Write Your review

Tell us how Allegro Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called Allegro music to put together a bespoke keyboard package. Not only were they able to meet my requirements, but it was all handled with minimal fuss and was delivered as agreed on time. Thoroughly recommended.”

Helpful Report

Posted 7 years ago

“Good online customer service”

Helpful Report

Posted 7 years ago

“Delivery was as promised all in excellent condition”

Helpful Report

Posted 7 years ago

“The delivery was very efficient and the instrument was not marked through the delivery process.”

Helpful Report

Posted 7 years ago

“Good selection of instruments, straightforward ordering. There was a problem with the delivery of our ukulele, which wasn't Allegro's fault but the team were quick to try to resolve it.”

Helpful Report

Posted 7 years ago

“For a start the selection of guitars was phenomenal. After I chose my guitar I was greeted with amazing customer care, and a rapid delivery.”

Helpful Report

Posted 7 years ago

“great service,very helpful and caring staff,would recommend, guitar well packed. and looks and plays brilliantly, Would use again, All the best for 2018. thanx.”

Helpful Report

Posted 7 years ago

“Very pleased with my ukulele very fast delivery I wouldn’t hesitate buying from Allegro music again”

Helpful Report

Posted 7 years ago

“Great service. Panicked that the ukulele may not turn up in time for Christmas but phoned the store and they reassured and then emailed to confirm all would be well. And it was. Ukulele fantastic both unplugged and plugged in. Great price too.”

Helpful Report

Posted 7 years ago

“The item was delivered on time and in excellent condition despite being ordered just before Christmas”

Helpful Report

Posted 7 years ago

“Original Ukulele ordered was damaged at the warehouse. Rightly so Allegro Music would not send out substandard stock so I was offered an alternative coloured Ukulele or the option to wait until original colour came back into stock. As it was a present I chose an alternative colour. Glad I did. Ukulele is fantastic and just what my daughter wanted. Communication from Allegro was great and delivery was fast.”

Helpful Report

Posted 7 years ago

“Excellent service provided, great quality instrument.”

Helpful Report

Posted 7 years ago

“Allegro Music’s website was easy to navigate and had all information that I needed to make a decision. The item was in stock and posted quickly. We were emailed with order updates and tracking info. The instrument was packaged well and courier was on time. Very pleased 😀”

Helpful Report

Posted 7 years ago

“Excellent service from Emma, Chris, & Steve, thank you for your great customer focused service. Highly recommend Allegro Music.”

Helpful Report

Posted 7 years ago

“I bought an ex-demo Bohemian guitar and hard case from an offer displayed on the Allegro Music website. Next day my order was confirmed and payment taken even though the ex-demo guitar was now sold and the hard case out of stock. After a couple of calls with customer service I swapped for a full price guitar - without the case offer. Customer service was very efficient. The ex-display model is still shown as being available as is the half price hard case offer. I would suggest that the website could and should be updated more frequently to avoid other customers suffering the same disappointment.”

Helpful Report

Posted 7 years ago

“Great service from beginning to end!”

Helpful Report

Posted 7 years ago

“Allegro were one of a few stockists of the instrument I wanted. Ordering was easy and product was well packaged. Despatch was longer than indicated but I was kept informed. Poor performance by the courier, but Allegro offered support. Pleased with product and would happily recommend”

Helpful Report

Posted 7 years ago

“Well pleased purchased a Yamaha PSR s770 after seeking most excellent advice from "Emma" who was very helpful with a most engaging friendly manner. the keyboard arrived when stated in a sealed from manufactures box, unfortunately we encounted a small hardware fault with the keyboard Contacted Allegro They (Emma) swung into action and with the help of Chris in the warehouse we received a replacement (perfect) the next working day.. What can I say EXCELLENT 5star service from EXCELLENT 5star people Emma and Chris many thanks Allegro we will be back”

Helpful Report

Posted 7 years ago

“Allegro music have an amazing range of products I ordered the PSR-S770 for my husband the staff that dealt with me was friendly and would go the extra mile to make my purchase quick and hassle free I would recommend Allegro to anyone.”

Helpful Report

Posted 7 years ago

“Site easy to access and looks good. I had a query and was helped by telephone. Best price on line for the ukulele I ordered. Have been kept in touch with delivery will definitely use Alegro Music again”

Helpful Report

Posted 7 years ago

Allegro Music is rated 4.8 based on 1,781 reviews