Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,771 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just bought a top quality digital piano from Allegro. Being unable to visit because of lockdown I had to rely on email and telephone to discuss by purchase. Despite my initial choice being out of stock because of the Covid situation, I was given excellent advice and have ended up with a superior product that I am delighted with. Delivery of the piano and collection of my old instrument was efficient and trouble free.”

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Posted 3 years ago

“Really fast delivery, and a lovely instrument; I'm going to have a lot of fun playing this one (Revelation Electric solid body mandolin).”

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Posted 3 years ago

“Very happy they had the piano I wanted in stock good customer service”

Allegro Music 5 star review on 9th February 2021

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Posted 3 years ago

“The customer service I received from Allegro was outstanding. I bought a uke that developed a problem several months after purchase and I got in touch with the team to discuss - the response was swift to my initial query and I sent the uke back. They assessed really quickly and immediately offered me a refund as this model was not in stock. I picked an alternative in the end and was so impressed by their quick and positive response. I am so used to terrible customer service from faceless call centres and experience has restored my faith! Highly recommend Allegro Music”

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Posted 3 years ago

“We are really pleased with the service and experience we had from Allegro Music. We would definitely recommend.”

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Posted 3 years ago

“Due to the disrupted supply chain as a result of covid I had to wait sometime for my Kawai MP7SE. When it arrived it was well worth the wait, I ordered the dearer accessory package with it and I am very pleased with it all. Allegro were very helpful and kept me updated, when stock arrived it was quickly dispatched and all arrived well packaged. I chose Allegro because the price was the best on the web and after I read many reviews of other online dealers I came to the conclusion that Allegro would give me that personal service that is missing in some of the big boys! I would not hesitate to recommend Allegro to anyone considering buying an instrument. Big enough to match prices, small enough to care.”

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Posted 3 years ago

“I purchased a used Tyros 4 on the 18th December. As it was about to be delivered, it was found to have a cracked screen. I was given a Tyros 5 on loan, but the control panel doesn’t work ! I have now been offered a Tyros 4 SE for an additional cost of £150, and am waiting for a delivery to be arranged. Ben has been very helpful, but I still don’t have the keyboard I have paid for !”

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Posted 3 years ago

“i visited allegro music to buy a new genos and found them very polite and within a day i had ordered my new genos it being delivered tomorrow tues 26carnt to get it thanks all at allegro music”

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Posted 3 years ago

“Ordered a Keyboard Psr-SX 900 on a part exchange deal from Allegro Music on the 18/01/21, Spoke to a manager online and on the phone the same day, Received a good price for my old Keyboard, was able to complete the deal on the same day, and received my new keyboard two days later, was very pleased with the service from start to finish...Thank you to ALLEGRO MUSIC.”

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Posted 3 years ago

“Great service from start to finish. Chris organised the delivery down to the finest detail. The piano is absolutely incredible. I recommend Allegro Music to everyone.”

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Posted 3 years ago

“Allegro music this is the first time I’ve shopped here I bought a great keyboard synth .. it arrived next day packed well I spoke to the staff to check my order they eased my mind I will be back that’s a promise”

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Posted 3 years ago

“During these difficult times I thought it would be a problem purchasing a baritone ukulele. but no a simple phone call and all my queries were answered. The sales person was extremely helpful and knowledgeable.”

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Posted 3 years ago

“Bought a Tanglewood 12 string guitar for my son, arrived promptly and well packed even though it was close to Christmas. Guitar was beautiful and well set up, padded gigbag was free. Great service from Allegro, would highly recommend.”

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Posted 3 years ago

“I ordered a new piano from the Chelmsford branch where Jo C, was so helpful and attentive in showing me the stock and background behind each piano. There was no pressure and she gave me lots of freedom and time. Due to national lockdowns and the piano I had chosen being out of stock, the delivery took longer than initially expected. However Chris was brilliant in keeping in contact throughout the whole process so I was never left wondering. The delivery team were so professional and friendly and despite wet and tricky conditions they managed the move and exchange of my old piano smoothly and efficiently. Overall a fantastic local service and I will definitely recommend them to everyone! Thank you!”

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Posted 3 years ago

“Really good service, knowledgeable and prompt”

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Posted 3 years ago

“Ordered a guitar for Christmas, was slightly delayed but I was kept informed at all times. Arrived in great packaging. Husband very happy with it and won’t stop playing!”

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Posted 3 years ago

“Upgraded my granddaughters keyboard for an 88 key one as she is now up to grade 5. Staff were very helpful on ordering and delivery and now awaiting the keyboard which is promised in 3-5 days. Can't wait, thankyou”

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Posted 3 years ago

“The web site was very informative on the instrument I was interested in and reasonably priced too, although they had been very busy and the pages needed updating. Any conversation I had with them on the phone was handled well and any questions I had were answered quickly. Delivery of my instrument was efficient and quick considering I lived over 500 miles away and it came with everything I was told I would get, i.e. covers, upgrades etc. All in all I was very happy with Allegro music and I would certainly contact them for any future needs, obviously it goes without saying on this review that I would recommend them highly to anyone wishing to purchase musical items.”

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Posted 3 years ago

“I ordered a new baby grand piano over the phone but needed to wait until my music studio was finished being built. I received great communication from everyone involved, especially Chris. Thankyou.”

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Posted 3 years ago

“Brilliant, the shop wasn't open because of covid but we were advised they had deals on line. We got an amazing beginners guitar kit and it was next day delivery. My daughter loves it and from being in to the shop from before covid times I know there staff are really experienced and let me check out the guitars for my own collection. Really great small music shop.”

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Posted 3 years ago

Allegro Music is rated 4.8 based on 1,771 reviews