Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,175 Reviews

98 %

of reviewers recommend Allcott Associates LLP

Company Reviews

Metrics

Info

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0333 200 7198

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided us with an excellent report on the house we were purchasing. Report included all visible issues together with estimates of cost and priority scales for rectiging. Very happy with Alecost Associates.”

Helpful Report

Posted 6 years ago

“Allcotts were able to carry out a specific survey for me at short notice and at a good price. As it was close to completion date on the property, the surveyor rang me up on the day of the survey to summarise the findings and allow me to decide whether to complete the house purchase. The report which followed was comprehensive and clear. I would recommend Allcotts and would be be happy to use them again.”

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Posted 6 years ago

“Quick responses in making the appointment and subsequent questions were answered on the day they were asked. Full and helpful report provided at a fair cost. Thank you”

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Posted 6 years ago

“Quick service, comprehensive building survey with photos gave great detail on potential issues. Quick report turnaround once survey complete.”

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Posted 6 years ago

“This is the second survey we have had from AA in 2017. We really appreciated the very thorough examination of the property and the large number of photographs pointing out the defects.”

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Posted 6 years ago

“Prompt reply to all emails and calls. Swift survey completed and report received quickly.”

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Posted 6 years ago

“Professional, reliable, excellent advice always. Would never use or recommend any other firm. Chris Williams”

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Posted 6 years ago

“Very clear and thorough report which was available within 4 days”

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Posted 6 years ago

“Really impressed with the service provided. They provided a full structural survey for us in a very quick time-frame which was perfect as we were looking to complete our house purchase quickly.”

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Posted 6 years ago

“Thorough and efficient”

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Posted 6 years ago

“I Completed the online 'no obligation' quote for a residential survey and then also emailed them to request the survey. I Never heard anything back so i commissioned another company to do my survey. 2 weeks after my initial request, i received an email for a 400 pounds balance due demand for the survey. When i emailed them to clarify i had never heard from them to confirm the survey was being done, so had used another company, one of their partners emailed me back stating that my initial request for the survey "confirmed" it was being done and if payment was not made within 2 days it would be sent to collections, bad credit, etc, etc. They stated they sent a confirmation email (that i did not receive !) and, therefore, i was obligated to pay. Bottom line: poor communication....do not believe "no obligation" quote on their website....now i have paid for a survey i neither needed or was aware was being conducted. Horrible communicators and worse at handling a transaction dispute. I am a multinational business owner and cannot stress how lacking their customer service is when dealing with disputes such as this. The other company, in contrast, made several phone communications and were a joy to work with. I paid their fee in full to avoid their bullying tactics of referral to debt collection. Do Not Use.”

Helpful Report

Posted 6 years ago

“We purchased a Structural Survey for our first home. The report we received was very detailed and we were very happy with the level of service in answering key questions we had about the property and the layout of the report. The reason we didn't give more stars is that the promised time frame for the reporting getting back to us was missed, and every time we queried this with Allcott we were told it was being typed up. We felt like there was a shortage of staff to deal with generating the report, which would usually be okay if it was a few days over due, but we were waiting on this to exchange contracts and it delayed the whole purchase process by several days.”

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Posted 6 years ago

“Fast efficient service with highly skilled staff with a customer focussed attitude at a competitive price”

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Posted 6 years ago

“I was very happy with the survey you did at 18 st Mary's crescent east leak. If I adn't had such a comprehensive report, I would have bought the house and that would have been a big mistake.so must thank you for that regards Bill Firth”

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Posted 6 years ago

“The service I received was quick and efficient. I was able to get an appointment within a week or two of initially making contact. The completed surveyors report was received within 48 hours of the visit. Everyone was friendly, yet professional in their approach.”

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Posted 6 years ago

“Very professional and detailed report”

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Posted 6 years ago

“Easy to book, reasonable costs, efficient on the day of survey, very comprehensive and understandable report. It was especially helpful that your surveyor was happy to talk me through his thoughts on the day of the survey. Thank you.”

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Posted 6 years ago

“Very quick service.”

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Posted 6 years ago

“Excellent and detailed survey”

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Posted 6 years ago

“Very good survey”

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Posted 6 years ago

Allcott Associates LLP is rated 4.8 based on 1,175 reviews