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Allcott Associates LLP Reviews

4.8 Rating 1,175 Reviews
98 %
of reviewers recommend Allcott Associates LLP
4.8
Based on 1,175 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Allcott Associates LLP Reviews
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Phone:

0333 200 7198

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Anonymous
Anonymous  // 01/01/2019
Very professional and easy service
Helpful Report
Posted 3 years ago
Only thing I would suggest is re wording the initial instruction email which is actually a request for the customer to confirm that you definitely want to be instructed. Having submitted a form and spoken to someone on the phone I had read the first para of this email and assumed all was already in hand - it wasn't until the last line of the email it asks for written confirmation to move ahead. Rest of the process was super smooth. The survey itself was so detailed! Really useful and has provided us with such clarity of what we are walking into. Really clear and useful in its format and providing a great deal of advice.
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Posted 3 years ago
Very good service, engineer did a superb job and documentation was excellent friendly and professional, good communication with engineer at site
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Posted 3 years ago
Unfortunately the surveyor from this firm failed to notice any materials that needed testing for asbestos. Despite paying for a full structural report we were left without confidence in the findings and requests for the firm to come out to look again were refused. A very disappointing and costly experience.
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Posted 3 years ago
Hi, Where we susepect asbestos contiaing materials, we will allways provide the necessary advice. If we do not suspect asbestos which is sometime the case due to the age of the proeprty, then we will not advise that you have unceccesary testing as this will only result in uncessary costs and damage to the property. Thanks, Allcott Associates LLP
Posted 3 years ago
Allcott Associates were efficient and communicative with the booking process. The survey report was pretty comprehensive and similar in format to the example I was sent beforehand, which is what we hoped for. We also had a conversation afterwards with the surveyor to clarify a few items in the report, which was smoothly organised and useful. They were also good value so all in all a good experience.
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Posted 3 years ago
Your company solves customer problem quickly.
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Posted 3 years ago
Detailed information and professional survey, and response
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Posted 3 years ago
We were very pleased with the service we received from Chris Dunstan. We received the report back quicker than anticipated given how long everything else is taking during the pandemic. Chris was very helpful answering our follow up questions and communication has been good throughout. Will be using them for our next move.
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Posted 3 years ago
Great customer service. Our surveyor, Chris, was more than happy to talk us through the report and answer our questions.
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Posted 4 years ago
Very thorough, lots of detail, quick and helpful reply to subsequent questions. Coast was very competitive.
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Posted 4 years ago
Allcott Associates LLP. has provided professional and effective response in conducting the building survey. Although I am not familiar in this area, their surveyor is willing to explain in detail over the phone during lockdown period, as well as the report is very useful to my S&P. I do recommend Allcott Associates LLP to you, as they are very helpful.
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Posted 4 years ago
Everything was done in a timely manner really appreciate it
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Posted 4 years ago
Very helpful and easy to work with.
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Posted 4 years ago
Really pleased with the service I received on the structural survey on my proposed purchase. The communication was pleasant and with a quick turnaround, and the report sent through was very professional and insightful - thanks!
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Posted 4 years ago
Very helpful. Tim was great providing extra insight to help with undertstanding our mortgage valuation.
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Posted 4 years ago
good review, clear text, recommendations concise
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Posted 4 years ago
A very friendly professional service.
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Posted 4 years ago
Excellent, swift and thorough service. Would recommend.
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Posted 4 years ago
Excellent, swift and thorough service. Would recommend.
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Posted 4 years ago
Found Allcott through the RCIS website, crossed referenced with google reviews, and was not left disappointed! Allcott were prompt with communication, clear about timelines, and the report produced was thorough and easy to understand. Will be recommending to my friends & family.
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Posted 4 years ago
Allcott Associates LLP is rated 4.8 based on 1,175 reviews