Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,175 Reviews

98 %

of reviewers recommend Allcott Associates LLP

Company Reviews

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Info

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0333 200 7198

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a lack of response from the Leeds office, Timothy Allcott stepped in and quickly arranged a building survey for us, at a very fair price. The survey was thorough, with several helpful photographs. Good 'remedial' service, and a good final product.”

Helpful Report

Posted 5 years ago

“Excellent work. Very efficient and completed the survey to the agreed timescale.”

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Posted 5 years ago

“Very good and thorough report. Pictures and lots of text which was easy to understand and laid out well . Identified major issues and had recommendations at the end.”

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Posted 5 years ago

“Efficient, timely and thorough, everything you would want for a building survey. I would highly recommend.”

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Posted 5 years ago

“Review took place exactly as booked. There was a thorough examination of the house with excellent photographs.. Report covered the very serious issues , and laid down clearly future action,”

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Posted 5 years ago

“Report good and easy to understand”

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Posted 5 years ago

“Great. Very happy with the building survey report, the surveyor and the admin support.”

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Posted 5 years ago

“I found that arranging a survey with this Company a very easy, straightforward process by telephone. I was proposing to buy a residential property which I was aware needed a comprehensive programme of refurbishment. I chose a Buildings Survey which, costing only £50 more than a Home Buyers Survey, I felt would give me the in depth details which I required. The survey was carried out about 10 days later, with the resulting report arriving the following week via e-mail, although I did request and receive a paper copy a few days later. The report was very comprehensive, 75 pages, including plenty of photographs, expert recommendations for repairs or replacements and a practical valuation. I was delighted at its thoroughness which enabled me to decide upon my course of action. The staff I spoke to were polite, friendly and most helpful. I would certainly have no hesitation in recom-mending Allcott Associates to others proposing to buy a residential property.”

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Posted 5 years ago

“Hi , Only to say that everything is ok Kind regards Mrs M Kovac”

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Posted 5 years ago

“Quick and efficient service”

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Posted 5 years ago

“Excellent efficient friendly professional economical allgood many thanks will recommend.”

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Posted 5 years ago

“All easy and clear.”

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Posted 5 years ago

“Survey arranged promptly - report received just over a week later. Very thorough survey, and detailed report. Pleased with the service.”

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Posted 5 years ago

“Very grateful for the speed in which our property was checked & results sent to us .. easy to read & simply to follow but very clear in-depth report. Great value for money & would definitely use this company again. Thank you Allcott Associates”

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Posted 5 years ago

“Generally ok. Cost could be lower compared to competitors. Enrolling to your service was difficult and unfriendly but once set up, things progressed ok.”

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Posted 5 years ago

“Thorough helpful survey”

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Posted 5 years ago

“We instructed Allcotts following a very though and comprehensive survey that was provided for relatives at the end of last year. sadly our experience was different from theirs. 1. Deadlines were not met, initially promised report in 4 - 5 working days, then in a later email, 2 working days after the survey. It was received on the 9th working day, after being chased. 2. an interim "draft version of the discussion/conclusion" was provided on request due to the delay, but proved to be without any worthwhile content. 3. Report was poorly worded and defects are not not well described. Illustrations in the report too small to show defects. Some reported defects are not accompanied by images. Due to the inadequacy of the images in the report, the original jpgs were requested; whilst a zip file was quickly provided with 70 images, these had been reduced from the native 6.4Mb to 201Kb so information was lost. 4. Specific questions asked in advance were not answered, for instance information about cavity wall insulation was specifically requested; the age of the building was estimated at mid 20th Century so cavity wall insulation would not have been required under Building Regulations; the question then is has it been installed subsequently. In the relatives report there was a specific and unprompted comment "There are filled plug holes within the elevations where retro cavity wall insulation has been installed." - there was no comment on the presence or absence of drill holes despite this being a specific request prior to the survey. 4. Supplementary questions intended to clarify the results were not dealt with adequately or in some cases at all. 5. A "distant vantage point" was used to justify not providing information on several occasions, however little effort seems to have been made to overcome distant vantage points, for instance using binoculars or the Camera's telephoto lens. 6. Useful information was not included.... the age of the building was estimated and using publicly available on line maps could have been identified more accurately with little effort. The presence of glass fibre loft insulation was noted, but its thickness was not mentioned even when requested. External lighting and individual radiators were identified in the report, but no apparent attempt was made to test them, though attention was drawn to the fact that they had not been tested. Presumably it would not have been difficult to provide that test. In conclusion we have paid for a survey that has not provided the useful information that we expected, to help us plan works to the house once we have completed the sale, in the way that our relative's report was comprehensive and very helpful. We would not be recommending Allcotts on the basis of this report and the delay in providing it.”

Helpful Report

Posted 5 years ago

Dear Andrew, I am sorry that you were not completely satisfied with the report provided by Allcott's and provide the following comments: 1.The completion of the report was provided 2 working days later than normal due to several admin staff taking unexpected leave of absence. We apologised for this and provided an draft version in the meantime. 2. I disagree that the report is poorly worded. If there is anything that you do not understand, then we would have been and are still happy to provide clarification. 3.The photos sizes are maximum resolution for a PDF document and we provided the originals via a separate ZIP file. 4. Your specific questions were answered in detail, however again we would have been happy to provide further clarification if required. 5. Binoculars were used, however there were still small areas of the roof which could not be seen which we highlighted as a limitation.

Posted 5 years ago

“Indepth 70 page report via email 6 working days after inspection. Would recommend and would use again in the future.”

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Posted 5 years ago

“Very thorough report with photos. Time scale recommendations very helpful.”

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Posted 5 years ago

“thorough survey done, took about a week to come back, happy with the service.”

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Posted 5 years ago

Allcott Associates LLP is rated 4.8 based on 1,175 reviews