Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,175 Reviews

98 %

of reviewers recommend Allcott Associates LLP

Company Reviews

Metrics

Info

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0333 200 7198

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with.”

Helpful Report

Posted 7 years ago

“I was very impressed with the initial response to my query via the website giving the quote which I thought to be very reasonable, through to the survey being carried out and getting the results very quickly by email and a hard copy in the post. There was regular contact with the office via email and any queries were answered promptly.”

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Posted 7 years ago

“I would recommend Allcott Associatis llp i found them to be quick and efficient their survey report was easy to understand and nicely presented yes excellent in my opinion.”

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Posted 7 years ago

“Quick response and excellent turn around time. I was very pleased with the service I got and would definitely recommend”

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Posted 7 years ago

“Would highly refommend.”

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Posted 7 years ago

“All good from Trade Interiors Kitchen and Bathrooms of Yate”

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Posted 7 years ago

“The Surveyor was thorough and professional. The report was issued very timely and contained a lot of detail and some very useful estimates on what work needs doing to the property. The only issue that has followed is that there was a page in the report detailing the common problems that BISF properties experience but a degree of this was unrelated to the building survey and it could never be confirmed whether the property had these issues or not. Therefore this page prompted the Lender to request another costly survey even though they had recieved a satisfactory building survey. I'm convinced, had this page not been there, we would not have had to spend more money on a borescope.”

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Posted 7 years ago

“On first contact response to my questions was very quick and thorough. I found the service good in making appointment, The surveyor was very professional, and approachable ,with any questions put to him, he was also friendly which is an asset when you have strangers in your home. I would definitely recommend this company. There are others cheaper out there , but my experience is that it pays to get job done right ! First time. 10/10.+”

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Posted 7 years ago

“Allcott have just completed a survey for us and I wanted to let you know what a pleasure it was dealing with your Office Manager, Judy Summers. Always quick to respond, friendly, helpful, efficient and empathetic (we have had fun and games with the whole house buying process). Judy has been truly lovely and is a real asset to your team. We won’t hesitate to recommend you to others.”

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Posted 7 years ago

“Very happy with the building survey that was completed for us. It seems very complete and is easy to follow, well laid out and photographed. Thank you.”

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Posted 8 years ago

“We have employed the services of Allcott Associates to carry out a Building Survey for a prospective property purchase as they appeared to be high qualified in this field and the sample report available on their website seemed to be very thorough. So when we called in a for a quote we were also expecting high quality of service such as advice before the survey and a follow up on the survey report. We are rating their services as somewhere between poor to average for the below reasons: - At the first contact we were quoted a higher price over the phone than the one quoted online . - After the survey was carried when we requested the follow up we were told that we have to pay an extra £80 per hour to further discuss the report ( this is after we paid £600 for the survey to be carried out). - When the survey was carried out no tests were carried out at the property, not even a common testing of the central heating which the surveyor of our buyers did on our current property ( so no excuse for that!) - The whole report wording is written from a point of view of an unqualified person such as myself who can observe all the things written down and with a big lack of responsibility using terms such as ' appears to be' and different professionals should be called in to test or look at different things in the property. For us this survey report is a real waste of money and didn't bring any value to us . The only thing that could be perceived as adding value is the valuation ( which was actually done at our request and not really was part of the survey) and some of the highlighted costs , but we also believe that the stated valuation price is somehow biased as the last marketing price was known to them ( I say 'last' marketing price as the property is been on the market for a year at different higher prices).All the other information in the report could either be observed or tested by us or obtained via different searches or queries carried out by our solicitor. Overall, we would not recommend Allcott Associates to anyone who is looking for a responsible unbiased surveyor with high quality customer service and who can provide more than duplicate information.”

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Posted 8 years ago

I am sorry that you were not completely satisfied with the survey provided by Allcott’s and felt the need to write this unreasonable review. I have been though the report provided in detail and consider it to be detailed and informative whilst providing detailed costs for repairs, therefore I am confused by your comments and consider them unreasonable. I refer to your comments below in order: We were more than happy to discuss the report over the phone with you at no extra charge providing the time required was reasonable, however you requested that the surveyor allocate an hour minimum late in the evening. You complain that no tests were carried out at the property and that previously a surveyor has tested central heating for the property you are selling. We are not plumbers, nor are we electricians nor any other trades person therefore we are not able by law to carry out testing of these items. I do however note from the report that the condition of these items have been commented on throughout in detail the report, Should you have missed this please see page 33.

Posted 8 years ago

“I was so pleased with the prompt and efficient service received. Loved knowing the survey cost upfront and that there were no hidden fees. My survey more than paid for itself by saving me from a bad purchase following which I would have spent 1000s on repairs. I will definitely be using your survey service again.”

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Posted 8 years ago

“Initial info. and arrangements for survey excellent with prompt replies to queries. Survey report thorough with surveyor willing to explain and expand on issues if necessary.”

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Posted 8 years ago

“Very pleased with the structural survey. The attention to detail was impressive, as was the advice given. The whole experience from beginning to end, was conducted in the most professional way. I would not hesitate to recommend Allcot Associates.”

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Posted 8 years ago

“This company was very efficient & there was always someone to answer your query by phone or email.I was pleased with the Homebuyers Report as the minor issues noted can now be addressed before they become problematic. We were on a fast turn around to complete & Allcott Associates processed the report very quickly. Overall would most definitely use this company again.”

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Posted 8 years ago

“First time using a building surveyor and they were fantastic. Customer Service was both professional and personable, quick to answer queries and the report was delivered in exceptional time. The vendors also reported back that the surveyors were polite and considerate towards all parties. Will be using again and would definitely recommend.”

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Posted 8 years ago

“I found the whole process easy, professional, and completed very quickly.”

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Posted 8 years ago

“Full building survey three bed semi. Good report, good advice over the phone with surveyor. Excellent service. Would recommend. Barry”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Great service, fast, detailed and in constant contact. Highly recommended.”

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Posted 8 years ago

Allcott Associates LLP is rated 4.8 based on 1,175 reviews