Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,175 Reviews

98 %

of reviewers recommend Allcott Associates LLP

Company Reviews

Metrics

Info

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0333 200 7198

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt service and communication from first contact to receipt of report.”

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Posted 4 years ago

“Quick efficient service would 100% recommended”

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Posted 4 years ago

“Thoroughly professional service with prompt response to queries. Highly recommended”

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Posted 4 years ago

“Prompt, effecient service, very detailed report, competitively priced.”

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Posted 4 years ago

“Prompt and efficient ! Reasonably priced . Definitely recommend”

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Posted 4 years ago

“The work was done promptly and the report provided is quite detailed.”

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Posted 4 years ago

“Prompt and efficient ! Reasonably priced . Definitely recommend”

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Posted 4 years ago

“Excellent service from start to finish”

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Posted 4 years ago

“Really happy with the level of detail within the report. The customer service was also fantastic. 10/10 would use again and recommend to friends and family. Thank you.”

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Posted 4 years ago

“Very professional. Did exactly what they said they would. What more does one want.”

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Posted 4 years ago

“Excellent survey with a nicely presented hard copy.”

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Posted 4 years ago

“Timely service given how busy the market is currently. Helpful and professional team. Detailed report which allowed decisions to be made regarding future purchase.”

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Posted 4 years ago

“Surveyor Chris Dunstan offered a very comprehensive and thorough building survey report. We had further queries regarding our survey and he was very friendly and happy to help resolve any further matters of concern. We would highly recommend!”

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Posted 4 years ago

“Disappointingly I was called on the day of the proposed survey to have it cancelled by Allcott Associates. Sadly they had tried to put the date back when first booking having offered early November when agreeing (booking a month in advance) and then trying to secure a date after exchange in mid to late November, which was unacceptable. Fair to say I was not surprised when I received the call on the day cancelling. The really upsetting and unacceptable part is they had wasted a month of time I could have booked someone else. Surveyors are busy at the moment, I understand, but this should not happen when at lot of us house buyers have slim timeframes. Just fuming and even if there was a justification you would expect after waiting a month a replacement would have been found, to maintain good customer service and promises made. Refund was swift. Just feel like a mug because I saw it coming and that is a horrible feeling knowing I did nothing wrong! When I said they had let me down and they knew it, as our instructions had been clear about needing early November when booking, there was no apology. Whilst the excuse was Covid related the survey could then happen within the next week, so either they knew a while ago and didn't sort out a replacement or incubation period would not be adhered to. Of course it could have been proposed a different surveyor would come, but this should have been the offer on the day.”

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Posted 4 years ago

I am very sorry to hear that you feel disappointed. I completely understand how frustrating the cancellation must be and how difficult it is to receive such news during the moving process. However, we had no choice - one of our surveyors' children was told to isolate due to COVID-exposure from this morning for 14 days, and they therefore had to take emergency leave to look after them. As a commercial business, cancelling work is the last thing that we want to do, and we only ever do this as a last resort. We looked to re-book your survey at the earliest possible opportunity, but because of the current market our surveyors' diaries are currently booked up for several weeks; this also means that we do not have anyone with spare capacity to cover your cancelled survey at such short note. These are extremely difficult times for everyone, including businesses, but we have to put the health and safety of our clients and colleagues before business needs. I hope that you can understand our decision to support our surveyor in facilitating the isolation of their child, which ultimately protects us all.

Posted 4 years ago

“Absolutely faultless! Immediately replied to my request for a quote even though it was late evening. They promptly arranged an appointment for the survey and then informed me of the date. The survey is comprehensive and extremely detailed yet easy to read and understand. I particularly liked the remedial work timescales and estimated costs, it really helps a first time buyer to budget and decide what work to focus on first when I move into the property. Thank you Allcott Associates, I'll recommend you to everyone and wouldn't hesitate to use you in the future.”

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Posted 4 years ago

“Excellent detailed report, worth paying a little extra for all of the information provided enabling us to budget for various repairs/remedial to relevant time scales Thank you Allcott's”

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Posted 4 years ago

“Everything's was good, there were few things which were missed because of none accessibility, so it would have been a good idea if the surveyor would have been liaised with the owner of the flat so that the surveyor could have an access to all the parts and sections of the property, but all and all it was a good surveying and I was quite happy with the report.”

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Posted 4 years ago

“The survey gave me details of any remedial works on occupation. Satisfied that nothing major is required.”

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Posted 4 years ago

“Went on the day stated, gave a full report. Though had to contact them to get the results”

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Posted 4 years ago

“Excellent surveyor very happy would recommend you to anyone”

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Posted 4 years ago

Allcott Associates LLP is rated 4.8 based on 1,175 reviews