Allcocks Outdoor Store Reviews

Name: Allcocks Outdoor Store
Address: 10 York Street, Stourport on Severn
Rating: 4.69

4.7 Rating 146 Reviews

92 %

of reviewers recommend Allcocks Outdoor Store

Company Reviews

Metrics

4.7

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01299 822212

Email:

sales@allcocksoutdoorstore.co.uk

Location:

10 York Street
Stourport on Severn
DY13 9EG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. Great service will definitely use buy from them again. Thank you.”

Helpful Report

Posted 2 months ago

“So they have now refused to fix the issue as i have posted a negative review of the company. The engineer now wants to charge me £65 and put the rifle back to its original condition. But i cannot collect until the Monday. It begs the question with the rifle at the shop already, why can i not collect it until the following Monday. I can only presume to cause more damage to the rifle. I have on several occasions stated that i am giving them the opportunity to fix the issue but they are refusing to even entertain the possibility. I have requested that no works is to be carried out on the rifle and i will pay the £85.00 The sales assistant says that the workshop deliveries only happen on Thursday and possibly Wednesdays but for some reason my rifle is now at the workshop within 3 hrs of the store opening. So if the worshop deliveries only happen on Wed and Thurs how come i can collect on Monday. They are now not even wanting for me to pay the £85 for the rifle and put it cack to the way it was”

Helpful Report

Posted 4 months ago

“Sent air fun in for repair. Engineer had a few issues but managed to rectify it. They fitted a new fill valve to the end. The adaptor for the new fill valve will not fit due to catching on the barrel. Why no one checked this before hand is beyond me. Total incompetence. It has now wasted 2 hrs of my day be use no one checked it. I have now left it with them to sort out so will update as needed”

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Posted 5 months ago

“Recently purchased some new parts for my air rifle, I was concerned about parts getting damaged in the post and phoned allcocks and asked if they if they could package them well which they certainly did, this company will be first I go to in the future, many thanks.”

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Posted 6 months ago

“Great service and delivery. Really happy with my ridge monkey water bottle”

Helpful Report

Posted 1 year ago

“First class service ordered two invector plus signature chokes for my Winchester on line arrived 3 days later will certainly deal with all cocks again”

Helpful Report

Posted 2 years ago

“Phoned today to ask if they were a stockist for Barbour clothing. Someone picked up the phone, but didn’t speak! So I said “hello” and asked the question… No! Was the answer… pardon me, I said, answer… what was your question? So I repeated the question, same answer.. No. sounded like a rude teenager, so much for customer service.”

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Posted 2 years ago

“Excellent product (2nd hand Zeiss scope) with emails and questions immediately answered and followed by most reasonable and prompt delivery (earlier than expected). Could not be more pleased. Thank you so much and will not hesitate to use you again.”

Helpful Report

Posted 2 years ago

“Great shop stuff for everyone great new selection of pike and predator gear and staff are a good laugh 👍”

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Posted 3 years ago

“1st on line order with Allcocks - Weihrauch single shot mag. Excellent item, Excellent updates and Excellent quick delivery. Delighted with your service, Thank you very much.”

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Posted 3 years ago

“Had a query regarding a purchase, called back as promised and dealt with proffessionally. Excellent customer service, very knowledgeable and friendly staff. Also happy to take onboard customer feedback and work with their requirements. Highly recommend.”

Helpful Report

Posted 4 years ago

“Amazing Service ! I was Updated about my order and delivery which was delivered to me within 2 days. Was very surprised how quick it came. •Great staff ! •reliable • good quality products •Would highly recommend ! Definitely a happy customer and will be Returning In the future.Thankyou 🙂 ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

“Couldn’t be more helpful, fantastic service after I had an issue with my boots. Resolved the issue and kept me informed. A really good country store.”

Helpful Report

Posted 4 years ago

“Bought a new tikka off Dave and the team had a problem couldn’t do enough to help and was rectified quickly even though it was not there fault would highly recommend”

Helpful Report

Posted 4 years ago

“Great service once again from the team couldn’t do enough to help brilliant”

Helpful Report

Posted 4 years ago

“Recently purchased a preowned Air Arms 400f from this dealer. The quality of the service and the rifle are brilliant , very highly recommended to anyone looking for a decent supplier , would not hesitate to order from them again .Thank you”

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Posted 4 years ago

Hi Alan, Thank you very much for your review, we try very hard to keep everyone happy.

Posted 4 years ago

“Purchased boots that had to be returned back to 'wholesaler'. Although a replacement took longer than expected it was no fault of the WHOLESALER or ALLCOCKS who they themselves keep in contact and provided a first class customer service especially under the current circumstances with COVID-19. Julie & Amy are a credit to the Company and I would not hesitate to recommend them or their service”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for you review and taking the time to leave us some great comments. Kind Regards Julie

Posted 4 years ago

“Fantastic customer service, ordered an item, then had to self isolate. In the meantime the country went into lockdown. But they still managed to contact the importer, get my item and arrange delivery! They also kept me constantly updated via email, you couldn't ask for better service than this. I will certainly be using them again!”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you very much for taking the time to leave us this review, very much appreciated, and glad everything turned out well.

Posted 4 years ago

“purchased a BSA ultra se and 5ltr air tank.Dealt with and sent out very quickly.Great staff and great service.”

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Posted 4 years ago

“First class customer service. Was dealt with quickly and professionally by julie who was extremely knowledgeable and courteous. Will definitely use Allcocks again.”

Helpful Report

Posted 4 years ago

Allcocks Outdoor Store is rated 4.7 based on 146 reviews