Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 434 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

Write Your review

Tell us how Alie Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed in condition of dress. Although it was well wrapped it was extremely creased and was not easy to iron. Don't think it was worth the money.”

Helpful Report

Posted 1 year ago

Hi Maureen, Thank you for taking the time to leave feedback on your purchase. We are sorry that you received dresses that were creased. We take time to pack our dresses in a beautiful box and wrap them with love so we are sorry that they have reached you in a creased condition. We have sent you an email to find out more. Kind Regards, The Alie Street Team xx

Posted 1 year ago

“Very Impressed from start to receiving My hand bag.”

Helpful Report

Posted 1 year ago

“Dress arrived within a few days of ordering it beautifully packaged and it’s the perfect fit, so I’m thrilled! Great service.”

Helpful Report

Posted 1 year ago

Hi Priscilla, thank you for taking time to write a review! We are so pleased you were happy with your purchase. All the best, the Alie Street Team x

Posted 1 year ago

“I cannot express my happiness with this dress in words. It is beautiful. It is beautifully made. It even smells good, fresh out of the box. I ordered this dress on crunch time before my wedding because I live in a rural area and had yet to go to town to begin dress shopping. I wanted something simple on its way, just in case I couldn't find anything in store. I didn't even bother shopping around once this dress came. It feels so feminine and soft, but sturdy and proper. This is not a simple dress, it is perfect. I was aware of the risk of what you could wind up with when you order online, but none of my fears were founded. I am thrilled! After the wedding, when I have photos, I will either update this review or I will post a new one. Incredible. Thank you.”

Helpful Report

Posted 1 year ago

We are so pleased you love your dress! What a beautiful review. Thank you so much for taking the time to write this for us. We appreciate it! The Alie Street Team x

Posted 1 year ago

“Love this dress, good quality and stylish. I am getting another color for the same dress !”

Helpful Report

Posted 1 year ago

“I needed a long evening dress at very short notice and despaired of finding one. Looking online I found the Alie Street website and ordered a Sophie in blue. The dress arrived very quickly and in time for the banquet. It was beautifully packed and fitted perfectly. I am delighted with the quality of the fabric and its elegant design.”

Helpful Report

Posted 1 year ago

“I was very pleased with my purchase.The dress was perfect for my second wedding.”

Helpful Report

Posted 1 year ago

“I ordered a number of dresses for weddings next year. There was an issue with one of my preferred choices which, as soon as it was flagged up, was dealt with quickly, efficiently and with no fuss. Excellent customer service - very prompt - and the team couldn't have been more helpful. In terms of the dresses themselves, I absolutely love the two I kept. They are of an exceptional quality in a beautiful fabric and they fit and hang perfectly. I had been looking at this website for several months and am so pleased I eventually decided to place the order - I couldn't be more pleased with what I have received. Highly recommended all round and will certainly be keeping an eye out for any new lines going forward.”

Helpful Report

Posted 1 year ago

“Good variety of dresses available, fast delivery and excellent customer service! Thank you Alie Street for my lovely wedding dress :)”

Helpful Report

Posted 1 year ago

“Love the dress, perfect fit. The dress hangs beautifully because of lining and weight. Would recommend and definitely look at buying other items.”

Helpful Report

Posted 1 year ago

“Came across Alie Street by chance a few weeks ago. I found the ideal dress I was looking for. Ordered more than one for choice of size. The quality is exceptional, I am so happy with my choice. Returns were made simple by the professional service offered by the team. What a pleasure it has been dealing with such helpful people, prompt replies to emails were very reassuring. I can't praise this company enough, must mention Marie as I dealt with her most, but to all the team I say a big Thank You!!! I would certainly recommend this company.”

Helpful Report

Posted 1 year ago

“Beautiful dress lovely fit Arrived very quickly ,nice packaging wrinkle free good quality fabric”

Helpful Report

Posted 1 year ago

“Great dress, easy to wear, doesn't crease, can wear at lots of occasions smart and casual.”

Helpful Report

Posted 1 year ago

“Friendly and very helpful company, easy to contact and very responsive. Highly recommend.”

Helpful Report

Posted 1 year ago

“Only just discovered this brand on JLP website by accident. Love the dress I have bought, great quality, looks fantastic and it’s a British brand. Think I have just found my new favourite brand. Well done guys!”

Helpful Report

Posted 1 year ago

“I came across Alie Street by chance on google and I am so thankful I did. I ordered several wedding dresses to try and the customers service staff were so helpful with design and sizing information. Nothing was too much trouble. I chose the Arabella dress which was just perfect for my big day. So comfortable to wear, the lace is super soft and the dress fit perfectly. I could not have been happier. An issue when I returned some of the dresses was resolved swiftly for which I was extremely grateful. Can not recommend the company or the dresses highly enough.”

Alie Street 5 star review on 3rd October 2023

Helpful Report

Posted 1 year ago

You look amazing! Thank you so much for your lovely review and a big congratulations from us all xx

Posted 1 year ago

“The dresses are so beautiful and fits perfectly.”

Alie Street 5 star review on 2nd October 2023

Helpful Report

Posted 1 year ago

“Very pleased with the dress. The fit was gorgeous and great care had been taken with the packaging.”

Helpful Report

Posted 1 year ago

“Delighted with this dress. Lovely soft fabric. Came boxed up beautifully. Will definitely use this seller again.”

Helpful Report

Posted 1 year ago

“Very pleased with the three dresses purchased, and had to make an exchange which was dealt with promptly & courteously. The dresses arrived beautifully packaged & creased free.”

Helpful Report

Posted 1 year ago

Alie Street is rated 4.9 based on 434 reviews