Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 440 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 440 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

Write Your review

Tell us how Alie Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alie Street 5 star review on 20th February 2025

Liz Cooper

Alie Street 5 star review on 7th December 2024

Sarah Vallelly

Alie Street 5 star review on 9th November 2024

Ulrike Hohmann-Fischer

Alie Street 5 star review on 25th October 2024

Eugenia Andreadis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I was after for my wedding next year. I visited several bridal shops and felt overwhelmed by price, length, detail, the fact that it will only be worn once etc. I was looking for something shorter in length that could potentially be worn again. This is perfect and I'm looking forward to wearing it. Quick delivery, nice quality & good price. Made in Britain too.”

Helpful Report

Posted 4 years ago

Hi Rebecca, This is a wonderful review thank you so much :) Really good to know that you found the perfect dress. We hope you have an amazing wedding day! Kind Regards, The Alie Street Team xx

Posted 4 years ago

“Fabulous clothes and customer service.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review :) So glad you were pleased with the dress and service! The Alie Street Team xx

Posted 4 years ago

“We were delighted with your service. We purchased one dress and returned another. You were quick to make a refund and your customer feedback was charming and personal. Thank you.”

Helpful Report

Posted 4 years ago

“Alie Street wedding dresses are simply beautiful! The fabric is also very soft & comfortable to wear. The designs are just lovely & flattering as well. Customer service is excellent & friendly. They made the online purchase process so easy. I ordered 4 wedding dresses (to try on) for shipment to the US. Shipping was fast & free, as well as returns. A return bag was included with instructions for printing the label. A courier picks up at your doorstep.”

Helpful Report

Posted 4 years ago

Hi Janet, Thank you for taking the time to write us such a lovely review. We are so pleased you found the service friendly and the process easy :) We do hope you enjoy wearing your dress, Kind Regards The Alie Street Team x

Posted 4 years ago

“Absolutely loved the dress. Everyone complimented it on the day. I ordered two different styles , super fast efficient delivery and collection when I wanted to make the return, although I would have kept both if I could!”

Helpful Report

Posted 4 years ago

Hi Caroline, thank you so much for taking the time to write such a lovely review for us! We are so pleased you loved your dress and enjoyed wearing it on your special day. Kind Regards, The Alie Street Team xx

Posted 4 years ago

“My wedding dress from Alie Street was exactly what I wanted!”

Alie Street 5 star review on 19th July 2020

Helpful Report

Posted 4 years ago

Hi Catherine, Thank you so much for the absolutely beautiful photograph of you in your Alie Street Wedding Dress! You look amazing, we are so pleased that it was exactly what you wanted! Kind Regards, The Alie Street Team xx

Posted 4 years ago

“Excellent all round. Dress fits perfectly in line with size guide provided (I was a size down from what I usually buy so that's a win too!), beautiful material and speedy delivery service. Can't wait to wear it for my big day!”

Helpful Report

Posted 4 years ago

Hi Katherine, Thank you so much for leaving such a wonderful review! We are really happy you found the perfect dress and we are sure you will love wearing it on your special day! Do send us photos, we love to see our Alie Street Brides! Kind Regards, The Alie Street Team xx

Posted 4 years ago

“The dress arrived beautifully packaged, small touches make all the difference. The dress its self is a lovely and the fit and the length is perfect, sometimes very difficult to find for someone who is 5ft 2inches. A great place to shop for those special occasions.”

Helpful Report

Posted 4 years ago

Hi Diana, What lovely feedback thank you so much for taking the time to write this review! We are so glad you loved the dress and the fit as well as the packaging. Kindest Regards, The Alie Street Team x

Posted 4 years ago

“Very happy 8th my purchase.”

Helpful Report

Posted 4 years ago

Good Afternoon. WOW, your 8th purchase from us?! That is amazing, thank you so much for being such a loyal customer and for taking time out to write a review :) Kindest Regards, The Alie Street Team xx

Posted 4 years ago

“Fast delivery and a beautiful, well made dress. I haven’t worn it yet but I’m excited to get married in it in October 2020.”

Helpful Report

Posted 4 years ago

Hi Michelle, Thank you so much for taking the time to send such a lovely review! We are so pleased you love the dress and I hope you have an amazing day in October :) Kindest Regards, The Alie Street Team xx

Posted 4 years ago

“I ordered a formal dress for a wedding and received it within three days! It is gorgeous and fits beautifully. I had to return my original for a different size and again, I couldn't believe how quickly they processed the return and sent me a new dress, one size up. Very impressed!”

Helpful Report

Posted 4 years ago

Hi Gail, Thank you so much for taking the time to send this really lovely review. We are so pleased you loved the Dress and that it arrived quickly to you. Many Thanks, The Alie Street Team xx

Posted 4 years ago

“I was extremely impressed by the Customer Service. I received an incorrect item and emailed late afternoon to report it. Later on that evening I received a lovely apology and was promised that the correct item would be shipped next day. It was and I was also offered the chance to have the incorrect item collected. I cannot fault the communication. Oh, and the dresses are lovely too!”

Helpful Report

Posted 4 years ago

Hi Jan, So glad you love the dress and thank you very much for taking the time to write such a lovely review! We always aim to offer the highest level of Customer Service and are very glad you felt that we achieved that :) Best Wishes, The Alie Street Team xx

Posted 4 years ago

“Ordered two dresses as I wasn't sure which to buy, they arrived quickly, both fitted well. Returned the one I didn't want and received a refund promptly. Would buy again from this company.”

Helpful Report

Posted 4 years ago

Hi Mary, Thank you so much for taking the time to post your lovely review! We are so glad that you found your perfect dress and felt the service was prompt for your return. We would love to see pictures of you looking amazing in the dress if you wish to send them :) Kind Regards The AS Team xx

Posted 4 years ago

“1a ich habe super Erfahrung gemacht. Sehr schnelle Erledigung in kürzester Zeit.top verpackt super ein ausgesuchtes Teil musste ich leider zurückgeben. Die Abwicklung mit Geld zurück erfolgte in kürzester Zeit. Ich bin sehr sehr zufrieden und würde immer wieder bei alie street kaufen Danke nochmal Top Unternehmen Sorry mit dem Stern ohne wenn und aber Top und deswegen beste Bewertung danke”

Helpful Report

Posted 4 years ago

“Quick, efficient service Beautiful dress - looking forward to wearing it when we renew our vows!”

Helpful Report

Posted 4 years ago

Hi Manda, Thank you so much for taking the time to write us such a lovely review. So glad that you found our service quick and efficient and that the dress you selected was perfect for renewing your vows! Please do share pictures as we love to see our ladies looking lovely in Alie Street! Have an amazing day and enjoy wearing your new dress :) Kindest Regards The AS Team xx

Posted 4 years ago

“Excellent and prompt service from ordering to delivery. Extremely pleased with wedding dress, really fits well and feel fabulous in it, can't wait to see what fiancé's reaction will be at ceremony. Am an 'older' bride but dress seems perfect for my age and figure. Thanks to all at Alie Street.”

Helpful Report

Posted 4 years ago

Hi Wendy, Thank you so much for taking the time to leave us such a lovely review! It means a lot to us :) We are so glad you found our service excellent and that you feel fabulous in your dress. I am sure your fiance will absolutely love it too! I hope your big day goes well and please do send us pictures, we love to see our Alie Street Brides looking stunning in our dresses :) Kindest Regards The AS Team xx

Posted 4 years ago

“Bought a wedding dress from Alie Street 1st class service”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you so much for taking the time to leave us such a lovely review! We are so glad you found the service excellent and we hope that your wedding day is amazing :) Kindest Regards The AS Team xx

Posted 4 years ago

“Dress came in a lovely box, it is spot on with the sizes and the dress is beautifully made and feels amazing inside and out.”

Helpful Report

Posted 4 years ago

Hi Antonia, Thank you so much for taking time to leave such a lovely review on our page! We are so glad you loved the dress and the way it was delivered to you. I hope you enjoy every minute of wearing it! Do send us some pictures as we love to see our customers wearing Alie Street. Kindest Regards The AS Team xx

Posted 4 years ago

“I ordered the dress on line for my wedding, which has been postponed for a few weeks. the website is excellent, delivery very quick too. also as I ordered 2 and only kept 1 the return process was easy and money refunded very promptly”

Helpful Report

Posted 4 years ago

Hi Patricia, Thank you so much for taking the time to post a review for Alie Street. So glad that the service you received was good and you found the website excellent. Feel free to share your photo's with us when you get your special day, we love to see our real brides looking amazing! Kind Regards, The TR Team xx

Posted 4 years ago

“Great service and lovely choice of dresses. Ordered four, kept one and easy to arrange free return and received refund, all sorted without hassle. Would recommend. Karen Update: Felt amazing in the Evelina dress on my wedding day last week (13.08.20) Had so many compliments about it and it was so comfortable to wear even on a very hot day. Alie Street have been great to deal with, thank you for all your help.”

Alie Street 5 star review on 5th April 2020

Helpful Report

Posted 4 years ago

Hi Karen, Thank you so much for taking the time to post your review of one of our Bridal dresses :) So glad the process was easy and you found the perfect dress! We love to see pictures of our customers looking amazing in Alie Street so feel free to send us pictures when you wear it :) Kindest Regards Alie Street Team x

Posted 4 years ago

Alie Street is rated 4.9 based on 440 reviews