Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 440 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 440 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

Write Your review

Tell us how Alie Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alie Street 5 star review on 20th February 2025

Liz Cooper

Alie Street 5 star review on 7th December 2024

Sarah Vallelly

Alie Street 5 star review on 9th November 2024

Ulrike Hohmann-Fischer

Alie Street 5 star review on 25th October 2024

Eugenia Andreadis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress arrived beautifully packaged and fits perfectly.”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you for taking the time to leave a review, we are pleased to hear you found the fit and packaging perfect. With best regards, The Alie Street Team x

Posted 11 months ago

“Just received my new Pippa Shift dress in Paradise Green - gorgeous! Perfect fit, very flattering, excellent quality, beautifully made and lovely blend of greens and pink/aubergine on a creamy background. Now added to my other Pippa dresses - these are a real find and a must! Also must comment on the personal touch and care shown by the company - exemplary and first class. Would highly recommend to all friends and family.”

Helpful Report

Posted 11 months ago

Hello Katrina, so very pleased you are happy with our new colour of the Pippa Dress in Paradise Green. This is a new colour so we are delighted to hear this. We would like to wish you a brilliant time wearing it and if there is anything else you need in the future, we will be more than happy to help! With best regards, The Alie Street Team x

Posted 11 months ago

“All the dresses I tried on were lovely and found my perfect beautiful dress”

Helpful Report

Posted 11 months ago

Hi Christine, Thank you so much for your nice feedback, if there is anything else you need in the future, let us know. With best wishes, The Alie Street Team x

Posted 11 months ago

“Great customer service and speedy delivery. My beautiful Havana short wedding dress arrived perfectly wrapped. It was a dream to wear at my wedding last September and as a mature bride , it looked very elegant. I had so many compliments and my new husband couldn’t stop looking at me! Thank you Alie Street for such a gorgeous dress.”

Helpful Report

Posted 11 months ago

Helpful Report

Posted 11 months ago

Hello Jacqueline, what a lovely review, we are so happy to hear you felt amazing on your special day in the Havana Dress as this is exactly what we want for all of our customers to experience. We wish you all the best together. With best regards, The Alie Street Team x

Posted 11 months ago

“I ordered two dresses of the same style in different colours and returned one. The dress fits well and is a good length. However, material though is thinner than other formal dresses (Phase Eight) I have bought in the past.”

Helpful Report

Posted 1 year ago

Hi Francesca, thank you for taking the time to leave a review. The Lila style is made from a stretchy soft lace and lined in premium jersey so that it is comfortable to wear. We are pleased to hear it fits well and is a good length. With best regards, The Alie Street Team x

Posted 11 months ago

“I ordered the Sophia blue maxi dress for my daughters beach wedding. The dress arrived very quickly and was beautifully packed. It fitted perfectly and I was thrilled. I hung it up for a few weeks before trying it on again but noticed that the dress had actually got longer. I took it to a seamstress to ask her if she could take it up. She agreed to but said this would happen again if hung up due to the heaviness of the fabric. I kept it folded until the day prior to the wedding but it was very dressed so it took ages to get the creases out. By the end of the day the dress had again got slightly longer and I was tripping on it. This was such a shame as the dress is really lovely.”

Alie Street 3 star review on 15th February 2024

Helpful Report

Posted 1 year ago

Hello Alyson, we are very sorry to hear this happened and we will be in touch directly with a solution. Kind regards, Alie Street Team x

Posted 1 year ago

“Alie Street take the stress out of online wedding dress shopping! They use next day delivery in the UK and dispatched within 1 working day. My Eliza dress is so beautiful and feels very special, the quality and fit of Alie Street dresses fabulous. I needed something low maintenance, lightweight with a natural lining for our hot Las Vegas wedding this summer. The customer service is spot on. I’d love to buy another occasion dress from you should the need arise. Thank you so much!”

Helpful Report

Posted 1 year ago

Hi Kelly, Thank you so much for your lovely review. We are always pleased to hear the online buying process was easy and that your dress is perfect. We would like to wish you a wonderful time wearing the dress in Las Vegas. With best wishes, The Alie Street team x

Posted 1 year ago

“I ordered my Wedding dress Monday from England . Got it on Friday Australia. Cannot believe it took 4 days to arrive . Our local post isnt that quick on a good day . Packed carefully, fitted like a glove . So happy . Its gorgeous love it ...Thank you for making it easy .”

Helpful Report

Posted 1 year ago

Hi Julie, Thank you for taking the time to review our company. We are pleased to hear the dress is perfect and we would like to wish you a wonderful time at your Wedding. With best regards, The Alie Street Team x

Posted 1 year ago

“Customer service & quality of Alie Street products are second to none. I now have two beautiful dresses purchased from them recently & colours & materials are beautiful. Such a great find & I will certainly be buying from them in the future. Thank you so much Alie Street.”

Helpful Report

Posted 1 year ago

Hi Monica, Thank you for taking the time to write some feedback. We are very happy to hear you had a pleasant experience with everything and enjoy wearing the dresses! With best wishes, The Alie Street Team x

Posted 1 year ago

“Fantastic!! I bought my wedding dress from Alie Street which was extremely affordable and very prompt delivery to Australia. Exceeding all expectations in all ways. The dress itself was very simple and elegant and exactly what I was looking for. Super comfortable, sizing was perfect and the material was so soft and it was effortless to wear (38deg day). I added a diamonte and pearl sash just to break up the waist area and paired it with some pearl earings and diamonte shoes. I highly recommend Alie Street.”

Alie Street 5 star review on 27th January 2024

Helpful Report

Posted 1 year ago

Hi Deborah, what a wonderful picture! You look amazing. We are so pleased you had a wonderful time wearing the dress and felt comfortable in the heat. With best regards, The Alie Street Team x

Posted 1 year ago

“If I could give 20 🌟 stars I would. The wonderful service that your team have given me ....and it's true it's been difficult to get it right....has been amazing, first class in every respect. I am to get the dress of my dreams because of you. Thankyou ....I will be buying from you from now on. Mary X”

Helpful Report

Posted 1 year ago

“Brilliant service, quick delivery. Unfortunately my dress lace material has 'frayed' and caught on my coat which had a smooth lining. It's a shame since the dress was only worn once. Not overly impressed with the quality considering this.”

Helpful Report

Posted 1 year ago

“A pleasure to shop online from Alie Street. My dress arrived as promised and the cut, sizing and quality was excellent. I was so pleased that not only did I love the dress when it came, but it fitted! The whole process was seamless and I would definitely shop there again.”

Helpful Report

Posted 1 year ago

“Lovely fitting dress - looks as if it was made to measure. Good delivery time”

Helpful Report

Posted 1 year ago

“Love the dress but agree with other reviews that colour on website looks more pink whereas dress itself is darker and more of burgundy like.”

Helpful Report

Posted 1 year ago

“Really please with my new dress fits beautifully and very flattering”

Helpful Report

Posted 1 year ago

“A beautiful dress that’s high quality and elegant, perfect for my wedding! I also want to shout out customer service for quickly helping me find the right size and being so wonderful.”

Helpful Report

Posted 1 year ago

“An attractive and well made dress, which arrived promptly and was very reasonably priced for the quality.”

Helpful Report

Posted 1 year ago

“I am so happy that I found Alie Street website and bought my dress that I was looking for my special day early next year. The service is second to none. My dress arrived after few days from UK to Australia. The cost of the dress is so afford that I can't missed it. Thank you so much for my beautiful dress, love it !!”

Helpful Report

Posted 1 year ago

Alie Street is rated 4.9 based on 440 reviews