Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 434 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Sophia blue maxi dress for my daughters beach wedding. The dress arrived very quickly and was beautifully packed. It fitted perfectly and I was thrilled. I hung it up for a few weeks before trying it on again but noticed that the dress had actually got longer. I took it to a seamstress to ask her if she could take it up. She agreed to but said this would happen again if hung up due to the heaviness of the fabric. I kept it folded until the day prior to the wedding but it was very dressed so it took ages to get the creases out. By the end of the day the dress had again got slightly longer and I was tripping on it. This was such a shame as the dress is really lovely.”

Alie Street 3 star review on 15th February 2024

Helpful Report

Posted 11 months ago

Hello Alyson, we are very sorry to hear this happened and we will be in touch directly with a solution. Kind regards, Alie Street Team x

Posted 11 months ago

“Alie Street take the stress out of online wedding dress shopping! They use next day delivery in the UK and dispatched within 1 working day. My Eliza dress is so beautiful and feels very special, the quality and fit of Alie Street dresses fabulous. I needed something low maintenance, lightweight with a natural lining for our hot Las Vegas wedding this summer. The customer service is spot on. I’d love to buy another occasion dress from you should the need arise. Thank you so much!”

Helpful Report

Posted 11 months ago

Hi Kelly, Thank you so much for your lovely review. We are always pleased to hear the online buying process was easy and that your dress is perfect. We would like to wish you a wonderful time wearing the dress in Las Vegas. With best wishes, The Alie Street team x

Posted 11 months ago

“I ordered my Wedding dress Monday from England . Got it on Friday Australia. Cannot believe it took 4 days to arrive . Our local post isnt that quick on a good day . Packed carefully, fitted like a glove . So happy . Its gorgeous love it ...Thank you for making it easy .”

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Posted 11 months ago

Hi Julie, Thank you for taking the time to review our company. We are pleased to hear the dress is perfect and we would like to wish you a wonderful time at your Wedding. With best regards, The Alie Street Team x

Posted 11 months ago

“Customer service & quality of Alie Street products are second to none. I now have two beautiful dresses purchased from them recently & colours & materials are beautiful. Such a great find & I will certainly be buying from them in the future. Thank you so much Alie Street.”

Helpful Report

Posted 11 months ago

Hi Monica, Thank you for taking the time to write some feedback. We are very happy to hear you had a pleasant experience with everything and enjoy wearing the dresses! With best wishes, The Alie Street Team x

Posted 11 months ago

“Fantastic!! I bought my wedding dress from Alie Street which was extremely affordable and very prompt delivery to Australia. Exceeding all expectations in all ways. The dress itself was very simple and elegant and exactly what I was looking for. Super comfortable, sizing was perfect and the material was so soft and it was effortless to wear (38deg day). I added a diamonte and pearl sash just to break up the waist area and paired it with some pearl earings and diamonte shoes. I highly recommend Alie Street.”

Alie Street 5 star review on 27th January 2024

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Posted 11 months ago

Hi Deborah, what a wonderful picture! You look amazing. We are so pleased you had a wonderful time wearing the dress and felt comfortable in the heat. With best regards, The Alie Street Team x

Posted 11 months ago

“If I could give 20 🌟 stars I would. The wonderful service that your team have given me ....and it's true it's been difficult to get it right....has been amazing, first class in every respect. I am to get the dress of my dreams because of you. Thankyou ....I will be buying from you from now on. Mary X”

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Posted 1 year ago

“Brilliant service, quick delivery. Unfortunately my dress lace material has 'frayed' and caught on my coat which had a smooth lining. It's a shame since the dress was only worn once. Not overly impressed with the quality considering this.”

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Posted 1 year ago

“A pleasure to shop online from Alie Street. My dress arrived as promised and the cut, sizing and quality was excellent. I was so pleased that not only did I love the dress when it came, but it fitted! The whole process was seamless and I would definitely shop there again.”

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Posted 1 year ago

“Lovely fitting dress - looks as if it was made to measure. Good delivery time”

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Posted 1 year ago

“Love the dress but agree with other reviews that colour on website looks more pink whereas dress itself is darker and more of burgundy like.”

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Posted 1 year ago

“Really please with my new dress fits beautifully and very flattering”

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Posted 1 year ago

“A beautiful dress that’s high quality and elegant, perfect for my wedding! I also want to shout out customer service for quickly helping me find the right size and being so wonderful.”

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Posted 1 year ago

“An attractive and well made dress, which arrived promptly and was very reasonably priced for the quality.”

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Posted 1 year ago

“I am so happy that I found Alie Street website and bought my dress that I was looking for my special day early next year. The service is second to none. My dress arrived after few days from UK to Australia. The cost of the dress is so afford that I can't missed it. Thank you so much for my beautiful dress, love it !!”

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Posted 1 year ago

“I purchased my Amber wedding dress from Alie Street. It's exactly what I wanted and fits perfectly. It arrived very quickly and was well packaged. I'm very happy!”

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Posted 1 year ago

“The dress is beautiful. The delivery during pre-Christmas time was delayed due to high work load at customs clearance in Germany. When I contacted the customer service of Alie Street I got quick and helpful answers. They even sent a second dress to increase the chance that my dress would be delivered before the wedding. Thanks so much, Marie. I do appreciate your help and kindness a lot.”

Helpful Report

Posted 1 year ago

Hi Chris, what a wonderful review! Thank you for taking the time to write this and we hope you had an amazing day wearing the dress. Best Wishes, the Alie Street Team xx

Posted 1 year ago

“I would give five stars if this were a review of only the dress, which is exactly what I wanted and so very comfortable and smart. Maybe a dress with pockets would have been just a tiny bit more to my liking, but hey, thats not a big deal. My concern, hence 4 stars is the choice of carrier and as I wanted to put this comment on their site but couldn't, here it is: the dress was well packed and full marks for recyclable paper wrapping, however it was left outside my door with the potential for being spoiled by rain despite the fact that I responded to the delivery notification to say 'please leave in the porch', which wasn't locked. Needs a review of which carrier we can rely on!”

Helpful Report

Posted 1 year ago

Hi Ann, thank you for taking the time to write this review. We are very pleased you loved the dress you purchased and hope you enjoy wearing it! So sorry the courier did not follow delivery instructions, we will follow up with them. Best Wishes, The Alie Street Team x

Posted 1 year ago

“I ordered the Sophia Maxi Dress (Fushia Florals)for my sons wedding.The dress came beautifully packed and packaged in a box with tissue paper.The dress was beautiful and so easy to wear and I had so many compliments about how gorgeous the dress was.Will definitely order from Alie Street again.”

Alie Street 5 star review on 13th December 2023

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Posted 1 year ago

Hi Ann, thank you so much for the wonderful review and what a beautiful photo! So pleased you enjoyed wearing the dress. Best Wishes, the Alie Street Team x

Posted 1 year ago

“Lovely dress and perfect fit. It arrived quickly and beautifully packaged.”

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Posted 1 year ago

“The customer support is exceptional, but there really should not be so much need for support. I received faulty products twice. Designs very nice and the dress fabric is of good quality. The coat not so great. Overall I wouldn’t discourage from buying from Alie’s, thanks to the excellent customer service and returns policy.”

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Posted 1 year ago

Alie Street is rated 4.9 based on 434 reviews