Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 434 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came across Alie Street when looking for a dress for my brothers wedding. I loved the design and colour of the Marissa dress and when it arrived I wasn't disappointed. The sizing table is very accurate and the dress fits perfectly. It's a great length, hangs beautifully and the colour is stunning. I have to say the customer service is excellent, very friendly, helpful and I wouldn't hesitate to order again.”

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Posted 3 years ago

“This dress is beautiful and comfortable. I tried on dresses from two other stores, and the material of this dress seemed much higher quality and so much more comfortable than any other dress I tried on. I like that the style is simple but elegant. I am a size 4 in the U.S., so I wasn't sure whether the 0 or 1 would be better. I first ordered the 0. The elastic around my ribs was a little bit tight, so I decided to order the 1 to try as well. The 1 was definitely too big, so in the end, I ended up sticking with the 0. Although it is a little bit tight in the ribs, it's not enough to bother me, and I don't feel the need to get it tailored at all.”

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Posted 3 years ago

“Was really impressed with Alie Street. The dress came exactly when it said it would and the dress was absolutely perfect. I love it. Fit was just right and looked even better than on the online pictures. Can't wait to wear it on my big day!”

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Posted 3 years ago

“I found Alie Street to be very efficient and a pleasure to buy from. My dress, bought for a wedding was excellent quality and was just what I needed. The staff were helpful and friendly and I would have no hesitation ordering from Alie Street again.”

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Posted 3 years ago

“I ordered 3 different dresses to try for my wedding next year as I am an older bride I had spent quite a bit of time looking and when I found the Alie street website I knew this was going to be the one The dresses were all beautiful and great quality and made in Britain which I loved Returning the unwanted dresses and getting a refund was the easiest and most efficient process Can’t wait to wear my dress now Thank you”

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Posted 3 years ago

Hi Ella, thank you so much for taking the time to write a review for us! We really appreciate it. We are so pleased you loved your dress and had a great experience. We hope you really enjoy wearing your dress. Kind Regards, The Alie Street Team

Posted 3 years ago

“I ordered two gowns from Alie Street for my wedding. Before ordering I emailed the team with my measurements to make sure I was ordering the right sizes and the team were so helpful. Both gowns were gorgeous, and true to size. They were so flattering, the material is such high quality and they sit so well. When the box first arrived it was small for two dresses, I was worried about them being crinkled, but they were packaged so well and the dresses were maintained beautifully during postage. I successfully returned the dress I did not choose, and my refund arrived in my bank account promptly. I love my dress, and those who have seen it love it too. It looks so much more expensive than what it is! I can not fault Alie Street, and would encourage anyone to use them. People thought I was crazy ordering my wedding dress online (you see so many horror stories!) but this was the best decision.”

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Posted 3 years ago

“I love the quality of the Dress.”

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Posted 3 years ago

Hi Vanessa, we are so pleased you love the dress! Thank you for your review and we hope you love wearing it! Best Wishes, the Alie Street Team xx

Posted 3 years ago

“A magical day in my wonderful dress. Thank you. Customer service was superb, quality of dress outstanding for the price.”

Alie Street 5 star review on 12th October 2021

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Posted 3 years ago

Hi Louise, we love this photo! We are so pleased you love the Lila dress, big congratulations from us all at Alie Street London xx

Posted 3 years ago

“Extremely helpful. One of the best customer services I have ever experienced!”

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Posted 3 years ago

Hi Catherine, we are so pleased you loved your dress and had great service! Thank you for writing a review for us :) Best Wishes, the Alie Street Team xx

Posted 3 years ago

“What an excellent find - beautiful dresses at a great price with fantastic service.”

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Posted 3 years ago

Hi Sonia, Thank you so much for taking the time to write such a lovely review! We are pleased you had a great experience, Kind Regards, The Ale Street Team xx

Posted 3 years ago

“Lovely dress for a good price.good quality. Quick delivery Good customer contact and regular updates”

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Posted 3 years ago

Hi Gwenda, thank you so much for writing us a review! We really appreciate it :) Pleased you had a great experience, best wishes, the Alie Street Team xx

Posted 3 years ago

“Ordered for the first time from Alie Street snd was very impressed. I was looking for a dress for our vow renewal and spotted the perfect dress on the Alie Streer website. The dress was delivered promptly and I love it”

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Posted 3 years ago

“I purchased the Azalia midi-gown for my wedding. I am so pleased, it’s a beautiful dress and was perfect for our warm wedding day this month. The quality and detail is amazing and I had lots of comments on how beautiful the dress looked. I would highly recommend Alie Street for their delivery and customer service, brilliant!”

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Posted 3 years ago

“I'm so pleased I purchased a beautiful dress from you. It was gorgeous and I had lots of lovely comments. Thank you xx”

Alie Street 5 star review on 22nd September 2021

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Posted 3 years ago

Hi Sally! Thank you so much for sharing this review and your gorgeous photograph! You look incredible! We are so pleased you had such a wonderful day and loved your dress. Congratulations and best wishes, The Alie Street Team xx

Posted 3 years ago

“Very Good Quality. Fast delivery. Perfect Service. Beautyful Design.”

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Posted 3 years ago

Hi Susanne, thank you so much for taking the time to share such a gorgeous photograph! You look incredible and so happy. We are so pleased you loved your dress, congratulations and best wishes, the Alie Street Team xx

Posted 3 years ago

“Cannot recommend this company enough. Having looked for literally months for a dress for my son’s wedding, I ordered one from Alie Street hoping it was the right colour and size. It arrived promptly and I am so pleased with it. Fits perfectly and I’ve also managed to find just the right colour. The wedding isn’t for a few weeks otherwise I’d post photos x”

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Posted 3 years ago

“Lovely well made dress, Will visit again. Delivery fast & efficient”

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Posted 3 years ago

“Beautiful dress”

Alie Street 5 star review on 15th September 2021

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Posted 3 years ago

Hi Claire, You look incredible! Thank you so much for sharing this with us, we are so pleased you loved the dress and had such a special day! Congratulations, The Alie Street Team xx

Posted 3 years ago

“What an incredible stroke of luck for me to come across AlieStreet just few weeks before my civil ceremony. It changed my plans re the outfit as this dress ticked all the boxes - I wanted a simple yet bridal dress that would fit in between sizes 10-12. And by all means I was not disappointed . All that was said in previous reviews- so true. From the beautiful packaging which makes it feel even more precious, to great quality fabric, manufacturing and attention to details. The vintage accessory was delicate and discreet just as I did not want anything bling. The returns made really easy as I ordered two different models for choice - customer service booked DHL home collection for me and refund was issued very promptly the next day when they received it. I got many compliments for the dress , including staff at registry office who seemed genuinely interested (and they must see hundreds..) to know where I purchased it and found it - in their words of understated elegance. And sure thing this dress with different accessories can be worn again if one chooses to.”

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Posted 3 years ago

“Beautiful dress good price delivery on time thank you so much”

Alie Street 5 star review on 13th September 2021

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Posted 3 years ago

Alie Street is rated 4.9 based on 434 reviews