Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 440 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 440 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 5 star review on 20th February 2025

Liz Cooper

Alie Street 5 star review on 7th December 2024

Sarah Vallelly

Alie Street 5 star review on 9th November 2024

Ulrike Hohmann-Fischer

Alie Street 5 star review on 25th October 2024

Eugenia Andreadis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely gorgeous dress! Beautifully made with high-quality material. Packaged very securely and nicely to protect the garment with quick delivery.”

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Posted 1 year ago

“Absolutely love the dress I bought. It came in a lovely box and carefully packaged. Thank you so much”

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Posted 1 year ago

“First time I've ordered from them,the service was excellent, I won't hesitate again if I need something.”

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Posted 1 year ago

“Brilliant from start to finish. Such a fantastic company to buy from.”

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Posted 1 year ago

“I had fantastic support from customer service as I had a lot of questions. I found my perfect wedding dress, actually 4 perfect dresses so it was hard to choose. Each one was comfortable and well made and looked great. I was a very happy customer.”

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Posted 1 year ago

“Is been looking for a dress for a wedding we're attending in April and searched the High St, boutiques, on line outlets and finally came across Alie Street. Found just what I wanted, it arrived within 3 days. Great quality garment, "British made" and fitted perfectly. Next time Alie Street will be my first port of call. Thank you.”

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Posted 1 year ago

“Beautifully made dress delivered following day, packaged well. Fits perfectly and now look forward to wearing it to granddaughter's wedding.”

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Posted 1 year ago

“I love Alie Street! The website is beautifully designed and arranged and the photographs of the dresses and accessories are very well done. I bought a Havanna floor length dress as my wedding dress, but my most recent purchase was the knee-length Havanna - it means my makeup and hair lady can see the exact shade, colouring and neckline of the wedding dress, while I get a gorgeously soft and surprisingly wearable spring/summer dress in addition to my beautiful wedding dress! Ordering was a breeze and delivery was speedy: I appreciated being able to choose next day delivery. Both deliveries were beautifully wrapped and very easy to sort the returns process (my first purchase was of two different styles, it was simple to return the one I didn’t choose). Many thanks Alie Street - you have made what could have been a stressful purchase very simple and quick, all from the comfort of my computer.”

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Posted 1 year ago

“Their clothes are lovely and are really well made. They also arrive beautifully packaged. The customer service is second to none, it's fast, friendly, helpful and efficient. Simply amazing”

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Posted 1 year ago

“Couldn't recommend Alie Street more...perfect fit dress, comfortable to wear and excellent quality. Quick delivery and quick (like 5 minute!) response on the customer service email. Brilliant service all round.”

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Posted 2 years ago

“Love my new dress and the delivery was faultless. I'm sure this will not be my last purchase from Alie Street.”

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Posted 2 years ago

“I found the perfect wedding dress at Alie Street. I am an older "mature" bride and was seeking a simple but elegant dress in a high quality and comfortable fabric. I found exactly what I was looking for at Alie Street. My dress arrive in the U.S. in a shorter time frame than was expected. It arrived wrapped in tissue inside a lovely box. It was a pleasure to open it, and I cannot wait to get married to the love of my life in my perfect, gorgeous wedding dress from Alie Street.”

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Posted 2 years ago

“The dress is gorgeous! Thank you very much”

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Posted 2 years ago

“The dress was exactly like I had envisaged.Lovely packaging, arrived very promptly and the quality was very good . It was very comfortable and attracted lots of compliments on the day .”

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Posted 2 years ago

“My dress arrived quickly and beautifully packaged. The quality and fit are perfect. I can't wait to wear it for my son's wedding in the Spring.”

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Posted 2 years ago

“Everything perfect, shipping to France in 4 days !! Cloth is beautiful”

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Posted 2 years ago

“If I could have given 10 stars I would have! My daughter's dress arrived within a couple of days. It was packed beautifully. The lace was super soft and the dress was gorgeous. It was a bit snug so we returned it and immediately ordered the next size up. The refund was received promptly. The second dress arrived within a couple of days. I then needed to contact Alie Street who were amazingly helpful and efficient and replied to my e-mail almost immediately. Brilliant !!”

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Posted 2 years ago

“I was looking for a simple dress for our blessing on our 30th wedding anniversary, found the perfect dress but was a little small, it was exchanged straight away, customer service was fantastic. Looking forward to wearing my dress in April.”

Alie Street 5 star review on 12th January 2023

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Posted 2 years ago

“Beautiful dress, feels wonderful to wear. Amazing customer service for size exchange prompt refund and kept up to date by email. Highly recommend I have 3 dresses now from Alie Street and love wearing them all. Thank you”

Alie Street 5 star review on 10th January 2023

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Posted 2 years ago

You look amazing! Thank you for sharing and shopping with us :) x

Posted 2 years ago

“Great customer service, beautiful packaging, prompt delivery and a beautifully fitting dress. Who could ask for more ? Great company to deal with.”

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Posted 2 years ago

Alie Street is rated 4.9 based on 440 reviews