Alie Street Reviews

4.9 Rating 455 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 5 star review on 13th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the lila dress in navy blue. It looks elegant and classy and the quality of the material is beautiful. The packaging was great and it was a quick delivery. Highly recommended. I will be buying from this company again”

Helpful Report

Posted 7 months ago

Hi Yvonne, Thank you for taking the time to leave a review. We are pleased everything was perfect for you and if there is anything else you need in the future, just let us know. With best regards, Alie Street Team x

Posted 7 months ago

“I was delighted to find Alie Street online, as 50 year old bride I was finding all the other wedding dress sites completely overwhelming. After a few dresses tried on and returned without any issues I finally settled on what I thought was the one. Fast forward a few months, with less than a week to go I realised that those body changing issues we face that this age had kicked in with a vengeance. I ordered the Annie ivory dress which I had always loved as its relaxed style really appealed to me. A panicked email to Michelle on a Sunday evening was almost answered immediately and the dress arrived on Tuesday for my Saturday wedding. The Annie dress is absolutely beautiful, it’s very flattering and hangs beautifully, the quality is stunning. The photos don’t do this dress justice. I could enjoy the remaining days leading up to the wedding safe in the knowledge I was going to love wearing this dress. The customer service from this company is truly outstanding, I cannot thank them enough. My stepdaughter has just got engaged and already I’m planning which colour of Annie I’m going to wear! Thank you xx”

Alie Street 5 star review on 5th August 2024

Helpful Report

Posted 7 months ago

Hi Claire, Thank you for the beautiful photo and your lovely review. We hope you had an amazing time wearing the dress and we will be more than happy to help in the future. With best regards, Alie Street Team x

Posted 7 months ago

“The dress I bought from Alie Street was absolutely beautiful. Gorgeous to wear and I felt so good wearing it. Very flattery and design is gorgeous and different. The customer services of this company is outstanding. The dress didn't arrive on the day that it was meant to (the postal company error, not Alie Street) and Alie Street's Michelle from their customers' service contacted me to enquire whether I have received the dress. When I explained that I hadn't, she immediately sent out another one. Ultimately, I ended up with two as the other one turned up the next day. The communication and support from Michelle in particular was amazing. The dress, for the quality and design that it was, was not overly priced (£289) but the support I received from Michelle - I felt like she really appreciated my custom and she worked so hard to make sure everything went well. Thank you Alie Street, and especially Michelle and also the dress designer and maker!! It's beautiful.”

Helpful Report

Posted 8 months ago

Hi Julia, Thank you so much for taking the time to write a review. We are very pleased to hear this and are happy we could help. If there is anything else you need, just let us know and enjoy wearing the dress. With best regards, Alie Street Team x

Posted 7 months ago

“Outstanding”

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Posted 8 months ago

“Fab dress”

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Posted 8 months ago

“Beautiful dress bought for my daughters wedding. I haven’t worn it yet but can’t wait. Delivery perfect and packaging fabulous. Will always look first at Alie Street for my occasion clothes. Recommend them 100%”

Helpful Report

Posted 8 months ago

Hello Eileen, Thank you for your time to leave a review. We are happy to hear this and if there is anything else you need, just get in touch. Kind regards, Alie Street Team x

Posted 8 months ago

“I purchased a beautiful dress for my wedding. I loved the dress! Shipping was quick and customer service was perfect! A wonderful experience.”

Helpful Report

Posted 9 months ago

Hi Vanessa, Thank you so much for taking the time to leave a review. We are so pleased to hear this and we would like to wish you all the best! Kind regards, The Alie Street Team x

Posted 9 months ago

“Really comfortable to wear and perfect fit !”

Helpful Report

Posted 9 months ago

Hi Celia, Thank you for your review. We are happy to hear the dress is perfect. With best regards, The Alie Street Team x

Posted 9 months ago

“Had lots of compliments on my Luna dress. Very well made, figure flattering stretchy material which doesn’t crease. Delivered promptly and good value.”

Alie Street 5 star review on 3rd June 2024

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Posted 10 months ago

Hello Lorraine, Thank you for taking the time to write a review and thanks for the amazing picture! We are very pleased you found the perfect style. With best regards, The Alie Street Team x

Posted 10 months ago

“Love everything about Alie Street’s dresses! Fantastic delivery time and they are so helpful with everything! The dresses are beautifully made and so reasonably priced! Highly recommend!”

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Posted 10 months ago

Hi Sharon, Thank you for your lovely review! We are so pleased to hear this and if there is anything else you need, please let us know. Kind regards, The Alie Street Team x

Posted 10 months ago

“Beautiful dress. I’m really pleased with it. Customer service was great when I contacted them. I will buy from Alie Street again”

Helpful Report

Posted 10 months ago

Hallo Jane, We are very pleased to hear this and if there is anything else you need in the future, we are more than happy to help. With best regards, The Alie Street Team x

Posted 10 months ago

“Beautiful dress can't wait to wear it at wedding”

Helpful Report

Posted 10 months ago

Hello Heather, Thank you for your review and we would like to wish you a wonderful time wearing the dress. With best regards, The Alie Street Team x

Posted 10 months ago

“Very helpful, after placing order online I had forgotten some detail and customer services contacted me to double check address etc to make sure it got sent to correct address. Then arrived well packaged and fit was perfect for me, an older lady who still wants to look smart in a flattering fit and flare dress. Wore it to my niece’s 40th, Picture below is the black and white dress”

Alie Street 5 star review on 20th May 2024

Helpful Report

Posted 10 months ago

Hi Jessica, Thank you so much for taking the time to write a review and to post this beautiful picture. We are pleased to hear the dress was perfect for your niece's 40th! With best regards, The Alie Street Team x

Posted 10 months ago

“I ordered the Sophia Maxi Dress in Navy Blue and it is just perfect. The fabric is so soft and smooth and it drapes just perfectly over the body. I love it!”

Helpful Report

Posted 10 months ago

Hello Angelica, Thank you for your review and we are happy to hear the Sophia is perfect! Enjoy wearing the dress. With best regards, The Alie Street Team x

Posted 10 months ago

“Great dress. Customer Service answers quickly, but not that helpfull. Some sizes were sold out already in march, but I checked the Website from time to time and fiund my dress. Mybe there was a Return”

Alie Street 5 star review on 18th May 2024

Helpful Report

Posted 10 months ago

Hi Anja, thank you for your time to write a review. Some styles are very popular with our customers and sell out quickly, but we are pleased to hear you found this dress and it is perfect. With best regards, The Alie Street Team x

Posted 10 months ago

“I love my Annie dress, it fits perfectly and is very comfortable; so pleased I found it.”

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Posted 10 months ago

Hi Vivien, Thank you for your review. We are pleased to hear the dress is perfect. With best regards, The Alie Street Team x

Posted 10 months ago

“I love my new wedding dress! It’s exactly what I wanted. Alie St. customer service is fantastic as well. I purchased two dresses to try and returned one without any problems. I was thrilled with how easy it was. I would highly recommend Alie St. to anyone looking for a beautiful, well made dress.”

Helpful Report

Posted 10 months ago

Hi Paula, Thank you for taking the time to write a review. We are happy to hear everything was perfect for you. With best regards, The Alie Street Team x

Posted 10 months ago

“Beautiful dress, looking forward to wearing it at my son’s wedding. Petite length is exactly right on me. Very well packed in tissue paper.”

Helpful Report

Posted 10 months ago

Hi Janet, thank you for taking the time to leave a review regarding our Petite range. So pleased to hear the dress is perfect! Have a lovely time at your son's wedding. With best regards, The Alie Street Team x

Posted 10 months ago

“Ordered two Luna Midi dresses for a special occasion as I couldn't decide on my preferred colour and ended up keeping both! Wore the fuschia florals one and the fabric and cut were beautiful. The 10-12 was also a perfect fit as I was in between those sizes. The dress was lined and hung beautifully without creasing at all throughout the whole day and evening. I received lots of complements and questions about where I'd bought it so I expect my friends to look you up too. Absolutely delighted with my purchases and I'm sure they won't be the last.”

Helpful Report

Posted 10 months ago

Hi Lynn, Thank you for your review. We are so pleased to hear both of the dresses are perfect and we would like to wish you a wonderful time wearing them. With best regards, The Alie Street Team x

Posted 10 months ago

“Beautiful dresses, well made and nice weight of material so hangs well. Reluctantly returned as didn’t suit me. However, had to pay £12.95 to return as label doesn’t have a QR code and was advised by the Post Office that because of the value it was best to send “tracked”. Went to call to query this and the telephone number is “premium” rate so have sent an email. Very annoyed to say the least.”

Helpful Report

Posted 11 months ago

Hello Val, Thank you so much for taking the time to write a review. We are so pleased you found the dresses beautiful and are sorry that these styles didn’t suit. Apologise that you found the returns process unclear, we have a page dedicated to our returns options on the website for all customers to read through before they purchase and to use if they wish to return anything. We have several options for the UK that customers can use for their returned items that include Post office returns for £3.95, InPost lockers for £4.25 and a premium collection service with DHL for £8.95. We do hope that you shop with us again, the Alie Street Team x

Posted 11 months ago

Alie Street is rated 4.9 based on 455 reviews