Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 424 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 5 star review on 25th October 2024

Eugenia Andreadis

Alie Street 5 star review on 1st September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took a huge risk buying a wedding dress online from the other side of the world, but after reading the reviews I decided to go for it. I couldn't be happier! It arrived in 4 days from the UK to NZ. The fabric is just beautiful, and the dress fits me like it was made for me. I absolutely love it. I purchased two dresses, and returned one. The service was prompt with excellent communication and my refund was processed quickly. I cannot recommend highly enough. Thank you Alie Street for the beautiful dress and incredible service.”

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Posted 4 days ago

“I love the fashion from Alie Street . Beautiful styles and high quality. Always elegant and for all opportunities.”

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Posted 5 days ago

“Ordered the Sophie Maxi dress in Boysenberry. It arrived super quickly and well packed. It’s a beautiful dress and colour. Unfortunately it is quite a weighty dress, I wanted it for a cruise, but it will be too heavy for S.Africa, even on the ship. Returning, but I will certainly look and hopefully buy from Alie Street in the future.”

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Posted 1 week ago

“The dress I bought was a perfect fit, a lovely colour and complimented several times. The service was perfect and I wouldn't hesitate to buy from Alie street again”

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Posted 1 week ago

“Top quality, super elegante, great fit and surprisingly comfortable. Can’t have enough of my Alie Street Dresses, with them every occasion turns special . You you haven’t tried I super recommend.”

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Posted 2 weeks ago

Hi Eugenia, Wow!! Thank you for sharing these beautiful pictures. We are extremely happy you find the dresses elegant, comfortable and perfectly fitted. Enjoy wearing them. With best wishes, Alie Street Team x

Posted 2 weeks ago

“Fast delivery, easy returns and great quality dress”

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Posted 1 month ago

Hi Shani, Thank you for your review. If there is anything else you need, don't hesitate to contact us. Alie Street Team x

Posted 2 weeks ago

“I was delighted to find this brand as I needed a smart dress for a wedding. I ordered a Pippa shift dress which is really flattering in spite of my not perfect shape. It looks great and v comfortable. Also bought lovely handbag . Will definitely be looking for other items”

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Posted 1 month ago

Hi Andrea, Thank you so much for taking the time to write a review. We hope you had an amazing time wearing the Pippa dress and the handbag. With best regards, Alie Street Team x

Posted 1 month ago

“It is absolutely gorgeous. I wore it during my registry wedding in Denmark. My husband was smitten by it.”

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Posted 1 month ago

Hi Janeth, Thank you for your review. We are so pleased to hear the dress was perfect for your wedding in Denmark. With best regards, The Alie Street Team x

Posted 1 month ago

“Beautiful dresses , I would have kept all three but hopefully will only need one . So flattering I’m every way ❤️ x”

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Posted 1 month ago

Hi Louise, Thank you for your review, we are happy to hear this. With best regards, Alie Street Team x

Posted 1 month ago

“I love my purchase and decided to wear it for my son’s wedding! The fit is perfect and I had lots of compliments. From start to finish everything worked well, I chose 2 different colours and returned one with ease. I loved the box used for packaging, and is now used by my cat to curl up in!”

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Posted 2 months ago

Hello Elise, What a beautiful picture of you two, thank you for sharing it. We hope you had an amazing time wearing the dress for your son's wedding. All the best, Alie Street Team x.

Posted 2 months ago

“I ordered a dress in a colour that was not what I had expected so requested a replacement with a different colour. This was dealt with very quickly and efficiently and I am very happy with my purchase, good quality material and well made. It was pleasantly refreshing to deal with a person rather than a "system".”

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Posted 2 months ago

Hi Doris, Thank you for your review, we are always more than happy to help and we like to hear you have the perfect replacement in a colour you like and if there is anything else you need, just get in touch. With best regards, Alie Street Team x.

Posted 2 months ago

“I purchased the lila dress in navy blue. It looks elegant and classy and the quality of the material is beautiful. The packaging was great and it was a quick delivery. Highly recommended. I will be buying from this company again”

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Posted 3 months ago

Hi Yvonne, Thank you for taking the time to leave a review. We are pleased everything was perfect for you and if there is anything else you need in the future, just let us know. With best regards, Alie Street Team x

Posted 3 months ago

“I was delighted to find Alie Street online, as 50 year old bride I was finding all the other wedding dress sites completely overwhelming. After a few dresses tried on and returned without any issues I finally settled on what I thought was the one. Fast forward a few months, with less than a week to go I realised that those body changing issues we face that this age had kicked in with a vengeance. I ordered the Annie ivory dress which I had always loved as its relaxed style really appealed to me. A panicked email to Michelle on a Sunday evening was almost answered immediately and the dress arrived on Tuesday for my Saturday wedding. The Annie dress is absolutely beautiful, it’s very flattering and hangs beautifully, the quality is stunning. The photos don’t do this dress justice. I could enjoy the remaining days leading up to the wedding safe in the knowledge I was going to love wearing this dress. The customer service from this company is truly outstanding, I cannot thank them enough. My stepdaughter has just got engaged and already I’m planning which colour of Annie I’m going to wear! Thank you xx”

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Posted 3 months ago

Hi Claire, Thank you for the beautiful photo and your lovely review. We hope you had an amazing time wearing the dress and we will be more than happy to help in the future. With best regards, Alie Street Team x

Posted 3 months ago

“The dress I bought from Alie Street was absolutely beautiful. Gorgeous to wear and I felt so good wearing it. Very flattery and design is gorgeous and different. The customer services of this company is outstanding. The dress didn't arrive on the day that it was meant to (the postal company error, not Alie Street) and Alie Street's Michelle from their customers' service contacted me to enquire whether I have received the dress. When I explained that I hadn't, she immediately sent out another one. Ultimately, I ended up with two as the other one turned up the next day. The communication and support from Michelle in particular was amazing. The dress, for the quality and design that it was, was not overly priced (£289) but the support I received from Michelle - I felt like she really appreciated my custom and she worked so hard to make sure everything went well. Thank you Alie Street, and especially Michelle and also the dress designer and maker!! It's beautiful.”

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Posted 3 months ago

Hi Julia, Thank you so much for taking the time to write a review. We are very pleased to hear this and are happy we could help. If there is anything else you need, just let us know and enjoy wearing the dress. With best regards, Alie Street Team x

Posted 3 months ago

“Outstanding”

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Posted 3 months ago

“Fab dress”

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Posted 3 months ago

“Beautiful dress bought for my daughters wedding. I haven’t worn it yet but can’t wait. Delivery perfect and packaging fabulous. Will always look first at Alie Street for my occasion clothes. Recommend them 100%”

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Posted 3 months ago

Hello Eileen, Thank you for your time to leave a review. We are happy to hear this and if there is anything else you need, just get in touch. Kind regards, Alie Street Team x

Posted 3 months ago

“I am new to Alie Street and recently bought the Midnight Garden SOPHIA DRESS. I was so pleased with the quality of the dress, the cut and style are very flattering. The material hangs so well and feels luxurious. The beautiful packaging was a nice touch too. I bought it to wear to a friends wedding and got lots of compliments. It’s such a lovely dress although expensive I thought it would be worth it. Unfortunately although I followed all the washing instructions it didn’t wash well. The material has bobbled and I will not be able to wear the dress again. I’m extremely disappointed as it was very expensive and I thought it would be a staple in my wardrobe for a few years. It wasn’t in the sale when I bought it, but even in the sale for this price I would expect better.”

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Posted 4 months ago

Hi Hazel, Thank you for getting in touch regarding your dress, we are happy you loved it and had so many compliments. We are so sorry that the fabric appears to have bobbled and we are pleased that the replacement is on the way to you and we are happy to hear that you will be shopping with us again in future. With best regards, The Alie Street Team x

Posted 4 months ago

“I purchased a beautiful dress for my wedding. I loved the dress! Shipping was quick and customer service was perfect! A wonderful experience.”

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Posted 4 months ago

Hi Vanessa, Thank you so much for taking the time to leave a review. We are so pleased to hear this and we would like to wish you all the best! Kind regards, The Alie Street Team x

Posted 4 months ago

“Really comfortable to wear and perfect fit !”

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Posted 5 months ago

Hi Celia, Thank you for your review. We are happy to hear the dress is perfect. With best regards, The Alie Street Team x

Posted 4 months ago

Alie Street is rated 4.9 based on 424 reviews