Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 454 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 5 star review on 13th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with service. Delivery was prompt and packaged nicely in a box with layers of tissue.”

Helpful Report

Posted 6 days ago

“A beautiful dress for my son’s wedding. It arrived on time and beautifully packed. The dress is so comfortable and soft. Thank you. So glad I found you.”

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Posted 6 days ago

“I love the dress. Beautiful fabric and the colours are just right for the wedding that I am attending in May. I'm very pleased with it.”

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Posted 1 week ago

Hi Margarida, Thank you for your time to write a review. We would like to wish you an amazing time wearing your dress. With best regards, The Alie Street Team x.

Posted 6 days ago

“Absolutely loved my dress very good quality and arrived in perfect condition. I had many compliments about my dress ❤️”

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Posted 1 week ago

Hi Mandy, Thank you so much for taking the time to write a review. We are pleased to hear you love your dress. Enjoy wearing it. With best regards, The Alie Street Team x.

Posted 6 days ago

“Fantastic service! I initially ordered 2 Pippa dresses for choice but had to exchange both for a larger size. I then ordered a 3rd in a different colour, eventually settling on Oyster Blue. Alie Street was so helpful and accommodating, even sending me dresses by next day delivery. Refunds arrived promptly. The dresses are beautiful and so well made. The fabric is soft but of a good weight and doesn't crease. I'll be wearing this for a wedding but know there'll be many other occasions where it will be suitable. Highly recommend.”

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Posted 2 weeks ago

Hi Joy, Thank you so much for taking the time to leave a review and for the beautiful pictures. We hope you have an amazing time at your event. With best regards, The Alie Street Team x

Posted 2 weeks ago

“Love the feel and fit of the dress, and cannot wait to wear it to my son's wedding next month. I was a little worried about the sizing but it's perfect. Will definitely come back to Alie Street - great service, quick delivery and the packaging is fab. Thank you.”

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Posted 2 weeks ago

Hallo Corin, Thank you for taking the time to leave a review. We would like to wish you an amazing time at your son's wedding next month. With best regards, The Alie Street Team x

Posted 2 weeks ago

“I ordered the Katherine Lace dress in two sizes to try on for my wedding They arrived beautifully packaged and in good time. I had very helpful service when I enquired about the returns procedure and this was fine. The size I have kept is just right and I am very pleased with the quality and the style - it is beautiful.”

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Posted 3 weeks ago

Hi Marina, Thank you for taking the time to write a review. We are pleased you were satisfied with everything. With best regards, The Alie Street Team x

Posted 2 weeks ago

“Absolutely delighted with my Anya wedding gown from Alie Street! The ladies were so helpful with recommendations regarding sizing and the process of ordering and return for the other dresses was straightforward. Thank you Marie and Michelle for your amazing service. I felt fabulous in this dress on Saturday!”

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Posted 3 weeks ago

Hello Pamela, what a lovely picture, thank you for taking the time to send a review and including this beautiful photo from your wedding day. Your feedback is very important to us and we are delighted to hear you felt fabulous in the Anya Gown on Saturday. All the best from the whole team at Alie Street x

Posted 2 weeks ago

“Bought 2 luna dresses. Both beautiful exactly as pictures. Quality excellent. Will buy again.”

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Posted 1 month ago

Hi Susan, Thank you for your time to leave a review. Happy to hear the Luna dresses are perfect. If you need anything else in the future, let us know. With best regards, The Alie Street Team x

Posted 2 weeks ago

“Very prompt with delivery. Measurements and colour of the item was true to the description”

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Posted 1 month ago

Hi Patricia, Thank you for taking the time to leave a review. With best regards, The Alie Street Team x

Posted 2 weeks ago

“Excellent products and service”

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Posted 1 month ago

Hi Martin, Thank you for leaving a review, with best regards, The Alie Street Team x

Posted 2 weeks ago

“Wonderful quality and all British made - something the company should shout about more. Very swift returns and refunds having bought a number of dresses to choose from. Would thoroughly recommend.”

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Posted 1 month ago

Hi Jenny, Thank you for your lovely review. We are pleased to hear your lovely comments about the quality and that you like our Designed & Made in the UK brand. Enjoy wearing the dress. With best regards, The Alie Street Team x

Posted 2 weeks ago

“Lovey dress, very well packaged (and environmentally friendly box). I was impressed with the quality and have kept the dress for the intended wedding.”

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Posted 1 month ago

Hello Amanda, Thank you for taking the time to write a review. Happy to hear you are satisfied with the quality and our environmentally friendly packaging. Enjoy wearing the dress. With best regards, The Alie Street Team x

Posted 2 weeks ago

“I usually shop Karen Millen but my last few purchases have become increasingly disappointing. Google search ‘What does Rachel Riley wear?’ and up pops Alie Street. I ordered a test dress and I am delighted by the quality. Judging by my husband’s exclamation, it fits beautifully and looks amazing. Thank you for restoring my faith in online shopping.”

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Posted 1 month ago

Hello Jill, Thank you for taking the time to write a review. We are happy to hear you your online experience with us was perfect. Enjoy wearing the dress. All the best, The Alie Street Team x

Posted 2 weeks ago

“I love my Alie Street dress. I tried on two and both looked and felt beautiful. Great quality and good value for money. The return process was quick and easy when sending the back the dress I didn’t keep”

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Posted 1 month ago

Hi Liz. Thank you so much for taking the time to send both pictures and writing a review. We are delighted you chose one dress and we would like to wish you a wonderful time wearing it. With best regards, The Alie Street Team x

Posted 2 weeks ago

“A stunningly beautiful wedding dress that I wore on my big day on the beach in Mauritius! The quality of the fabric is superior and the cut is complimentary. The dress arrived quickly and was beautifully packed in a branded box with layers of tissue paper to keep the fabric intact. I transported the dress in the original packing to Mauritius and back home and the lacy did not even require pressing or steaming. I am in love with this dress and thank you Alie Street for making my wedding day special!”

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Posted 1 month ago

Hello Natalia, Thank you so much for taking the time to write a review. So pleased to hear your dress was perfect for your big day in Mauritius. All the best, The Alie Street Team x

Posted 2 weeks ago

“I had chosen a dress but unfortunately due to an interruption did not complete the checkout process. I attempted to make the same purchase the next day but was disappointed that see it was no longer in stock. I cannot tell you how delighted I was then to get an email from AlieStreet Customer Services Team to say that they were holding the dress for me. The help and assistance of both Michelle and Maire was outstanding and Customer Service at its absolute best. I received the dress 2 days later, beautifully packaged. It was gorgeous and exactly what I was after. Thank you Alie Street.”

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Posted 1 month ago

Hi Geraldine, Thank you for your lovely feedback, we are happy to hear your shopping experience was outstanding and we would like to wish you an amazing time wearing your dress. With best regards, The Alie Street Team x

Posted 1 month ago

“A beautiful dress (fits to size!) perhaps a little longer than I normally wear, but even at 5ft 2in I don’t think it is too long. Lovely weight and a great design. Packing and delivery is great too!”

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Posted 1 month ago

Hi Eleanor, thank you so much for you review. We are pleased to hear your nice comments and we would like to wish you all the best. The Alie Street Team x

Posted 1 month ago

“I cannot praise this company enough. I found a dress on their website which I wanted to buy for a wedding, I wasn’t sure what size I should order as I am in between sizes. I emailed customer services and Marie helped me with sizing. My dress arrived and I am so thrilled with it, perfect fit, perfect in every way, also it arrived the day after ordering. I cannot wait to wear it to my stepdaughter’s wedding. Would thoroughly recommend”

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Posted 2 months ago

Hello Judy, Thank you so much for taking the time to write this review. It is greatly appreciated and we would like to wish you a wonderful time wearing the dress. With best regards, The Alie Street Team x

Posted 1 month ago

“Lovely quality dress. Love the fact that it's made in the UK. Delivery prompt and arrived in a box, with tissue paper which reinforced the quality standards. Excellent customer service too.”

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Posted 2 months ago

Hi Sharon, Thank you for taking the time to leave a review. Enjoy wearing the dress. With best regards, The Alie Street Team x

Posted 1 month ago

Alie Street is rated 4.9 based on 454 reviews