Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

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“Brilliant service. Having not run for many years the guys in Christchurch have a brilliant service and I’d highly recommend them.”

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“A professional, high standard of knowledge and expertise.”

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“I was very pleased as my frist visit and staff very professional and enjoyed the experience.”

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“Such a great service, really happy with the trainers and felt so clearly that my server knew a lot about the bio mechanics.”

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“Exceptionally fast delivery. Good price and quality kit.”

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“Very pleased with the service provided, felt as both gentlemen who I dealt with where very professional and knew what they where talking about and spent the time to explain and go through the options available, would recomend the analysis service to anyone who would like to better understand what shoes would fit them best, help there running posture and why.”

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“Excellent experience, had a gait test done as running my first marathon thisnyear and wanted to check shoes. Staff were really knowledgeable and the test was very interesting.”

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“With Emily's help, I was delighted to find running shoes I already feel confident about. Emily was knowledgeable & clear; explaining each part of the process. Nothing was rushed, so I felt as if I was seen as a unique runner by someone who was genuinely interested in my needs. I was impressed by the stock range in store which meant I could have a great choice.”

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“The service was very good, the person did all he could to help. The store needs a bit of fixing, leaking roof and broken treadmill.”

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“Really comprehensive service, turned out my previous running shoes were 0.5 size too small. The team carried out a foot scan and pressure pad exercise to get a complete overview of my feet before matching me with a great pair of kicks!”

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“Really helpful in the store and provided a really useful analysis and advice on running trainers.”

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“Excellent service and understanding of my specific needs! Made me feel very at ease! Highly recommend!!”

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“Great experience getting my gait test done, lots of experience and knowledge shared, I feel very informed now!”

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“Informative, friendly staff & huge range of trainers to choose from.”

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“The service I received yesterday at Alexandra Sports was excellent! I was served by a lovely lady, whose name I don't know, but she was very friendly, professional and attentive. She clearly knew her stuff and had a good understanding of my requirements. I felt very reassured that I had bought a pair of trainers which were perfect for my feet.”

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“Not received so can’t comment”

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“Booked in for a Biomechanical Gait Assessment. Was a very useful practical experience. Learnt a lot and will definitely go back for advice as and when necessary.”

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“Being a previous customer I was disappointed with the service this time. I was particularly impressed last time with the time spent on me and with the insert which was recommended to be put into the side of the shoe to stop my foot from turning over. This worked extremely well. This time I didn't feel that I got the same level of service as previously and insoles were suggested to correct my foot from turning. I was given the insoles to try and left to decide for myself if I wanted them, hopefully, they will keep my foot straight, particularly as they cost £40, only time will tell.”

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“So glad I came across Alexandra Sports! I had a very easy purchase with great communication and a very quick delivery! Will definitely keep checking on what they have available!”

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“Really appreciated all the time spent on gait analysis and helping us find / test the right shoes for marathon training.”

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Alexandra Sports is rated 4.9 based on 998 reviews