Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item required easy to find on web site, ordered and delivered in good time”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“excellent service”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“Very good service, easy to use Website and fast delivery.”

Helpful Report

“Quick delivery of order, great colours of trainers but unfortunately not the correct fit for me so I will be returning them.”

Helpful Report

“Quick service and product waiting for me.”

Helpful Report

“In the past I have always visited the shop so as to get the shoes professional fitted and always been happy with the result This time, due to the pandemic, I ordered on-line. I just asked for a repeat of what I have had in the past. The shoes arrived well packaged and promptly”

Helpful Report

“So helpful in store whenever I have been in. I’m so happy they offer online ordering and delivery, as now I’ve found trainers that help thanks to them, all I need is to replace them when I wear them out. I ordered late at night on Wednesday and they arrived on Friday! I didn’t realise quite how worn out my old pair were until I tried on the new ones - it’s like walking on air! Super service, thank you, I’ll definitely be ordering from here again.”

Helpful Report

“Excellent customer service. Trainers Ordered online one day arrived the following day. Very pleased with my new comfortable Sauconys.”

Helpful Report

“Excellent service even remotely!”

Helpful Report

“Absolutely brilliant service. If anything the service was better as there were no other customers in the shop waiting, seemingly putting pressure on the staff to finish. Both lads were fabulous. Nice atmosphere. Tom who served me was really attentive baring in mind I’m a nightmare with all my issues. Thank you”

Helpful Report

“I have shopped at Alexandra Sports for a number of years and the level of service and care has been consistently high. I would thoroughly recommend them for anyone looking for running shoes (and other running/ sports gear). They may be slightly more expensive than online BUT you can be assured of the fit of your shoes - and you can return and exchange them if they don't work out for you. In sum - they're great.”

Helpful Report

“Had exactly what I wanted, and shipped quickly!”

Helpful Report

“Amazing service - I ordered my Ronhill running leggings on the Thursday evening and they arrived on the Saturday, how brilliant is that I was over the moon. I love the leggings perfect fit and colour as on the website.”

Helpful Report

“Personal service is one of the great advantages of using a local shop like Alexandra Sports where they know you and have such a alot of knowledge. They will always go that extra mile ( or kilometre😊)”

Helpful Report

“Excellent service. trainers fitted perfectly. Delivery was fast . Many thanks.”

Helpful Report

“Easy ,quick service.trainers are amazing.”

Helpful Report

“This was a repeat purchase from Alexandra Sports having bought my previous running shoes from them. They were able to provide the wide fitting I needed and shipped them to me free of charge. The price was good too. I had to wait a little while for them but I appreciate that logistics are difficult at the moment for the suppliers. Good communication. Recommended.”

Helpful Report

Alexandra Sports is rated 4.9 based on 976 reviews