Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only used the online service to purchase a voucher but it was very quick and easy and the voucher arrived within a couple of days.”

Helpful Report

“Although all my order was not available I was notified And solved quickly.Order despatched quickly and free delivery.”

Helpful Report

“Excellent service.”

Helpful Report

“very good service”

Helpful Report

“I ordered on line, having checked a detail by phone first. The person on the phone was really friendly and helpful. The website was straightforward to use. I was contacted by email immediately to acknowledge my order and shortly after that a further email to say it was packed and on its way. Excellent service all round!!”

Helpful Report

“Excellent service with really quick delivery. The best range of running shoes of any shop I have ever beeb in or used!”

Helpful Report

“Item required easy to find on web site, ordered and delivered in good time”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“excellent service”

Helpful Report

“Very good service, checked I had received item.”

Helpful Report

“Very good service, easy to use Website and fast delivery.”

Helpful Report

“Quick delivery of order, great colours of trainers but unfortunately not the correct fit for me so I will be returning them.”

Helpful Report

“Quick service and product waiting for me.”

Helpful Report

“Always helpful and knowledgeable”

Helpful Report

“In the past I have always visited the shop so as to get the shoes professional fitted and always been happy with the result This time, due to the pandemic, I ordered on-line. I just asked for a repeat of what I have had in the past. The shoes arrived well packaged and promptly”

Helpful Report

“So helpful in store whenever I have been in. I’m so happy they offer online ordering and delivery, as now I’ve found trainers that help thanks to them, all I need is to replace them when I wear them out. I ordered late at night on Wednesday and they arrived on Friday! I didn’t realise quite how worn out my old pair were until I tried on the new ones - it’s like walking on air! Super service, thank you, I’ll definitely be ordering from here again.”

Helpful Report

“Excellent customer service. Trainers Ordered online one day arrived the following day. Very pleased with my new comfortable Sauconys.”

Helpful Report

“Excellent service even remotely!”

Helpful Report

“Absolutely brilliant service. If anything the service was better as there were no other customers in the shop waiting, seemingly putting pressure on the staff to finish. Both lads were fabulous. Nice atmosphere. Tom who served me was really attentive baring in mind I’m a nightmare with all my issues. Thank you”

Helpful Report

Alexandra Sports is rated 4.9 based on 998 reviews