Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be back at Alexandra Sports with their enduring great service, gait analysis, shoes and kit”

Helpful Report

“Overdue visit - I should have done this about a year ago. Went online and booked an appointment. They have all the right tools for the job which checks every facet of your feet (and results can be emailed to you if reqd). From that I was offered a choice of trainers which I was able to try on in store, compare and pick the best for the job. Amazing service and stock. No pressure selling. Thank you Alexandra Sports.”

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“Really pleased with my gait analysis at Alexandra Sports. The server was highly knowledgable and thorough.”

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“Very helpful and professional”

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“Excellent product delivered promptly”

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“Very good experience staff member was knowledgeable and helpful. Only would have liked information on the care of my trainers.”

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“I had made 2 appointments as I had my brother visiting from France and we are both due to take part in our first marathon in early October. As my brother does not speak English, the lady that completed the gait analysis and biomechanical assessments was extremely understanding, patient and helpful to make sure my brother was able to complete the assessments and get the right pair of trainers. I myself have been a customer for many years and have always found the level of service and advice extremely good and would highly recommend all types of runners to visit the shop.”

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“Fantastic, personal service from highly knowledgeable team.”

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“This is the second pair of trainers that I have bought from Alexandra sports and I must say that the service I received has been excellent on both occasions. it was polite, friendly and professional. I will get my next pair from when needed.”

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“Great price and fast delivery. Hassle free. Recommended supplier”

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“Superb speedy service and competitively priced”

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“Great one-to-one service from Brian at the Winchester store. Spent the time going through the tests/checks without rushing and had everything clearly explained to me before recommending 3 different trainers. Had the opportunity to try them all on and a test 'run' outside before making my decision. Great service, excellent knowledge. Highly recommended.”

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“I usually visit the shop in person but I was unable to do this and ordered online for the first time. The parcel arrived quickly and I love the new shorts. I usually get a discount due to club membership but this did not seem possible when ordering online so I will try to buy in the shop in future.”

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“As described with prompt delivery. Thanks”

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“Excellent service and I love my new brooks”

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“I received my items quickly and they were packaged well. Unfortunately I ordered the wrong size and had to return and requested an exchange. Alexandra Sports replied to my email straightaway and the correct size was delivered with no problems. Very pleased with my purchase.”

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“Great product great sey”

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“The bib magnets came in good time. They look exactly as their picture, ovely and bright and a nice size. The magnet appears to be strong, although I haven't had chance to use them as yet, my next half marathon is in 6 weeks, I hope they work as promised.”

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“You had what I wanted to buy which wasn't the case with my local sport shops, you kept me informed regarding the delivery. The cost was resonable, especially with no delivery charge. Just wish you were closer as I enjoy a walk round.”

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“It was brilliant I am looking forward to buying more running kit the next time I go in there.”

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Alexandra Sports is rated 4.9 based on 976 reviews