Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

“Technical assessment, gait analysis and shoe selection ensured I ended up with the best running shoe to meet my needs without the hit and miss experience anywhere else. You are experts, have all the gear and knowhow. I wouldn’t go anywhere else.”

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“Great, knowledgeable and helpful staff. Highly recommended. I'll be back.”

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“I had a great time at Alexandra Sports getting some long overdue running shoes. The staff member was very helpful and knowledgeable and helped me to make the best choice for someone with limited knowledge of running like me.”

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“Great service as always. Friendly professional staff who listened to what I wanted/needed.”

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“Really great expert advice, knowledge and customer service - will shop there again!”

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“My visit to Alexandra Sports far exceeded all my expectations. I appreciated the the time you took to listen to my trainer needs and valued your expertise. I came away with much happier running feet! I’d highly recommend Alexandra Sports as the service provided was excellent.”

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“The usual excellent service from Alexandra Sports, on my first visit to the Christchurch store. Angie was both expert and helpful in doing a gait analysis and helping me choose a new pair of jogging shoes. I am very grateful, especially in my feet! The appointment was easy to make on the website and confirmed immediately. There is good parking nearby.”

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“Prompt got seen the very next day. Excellent service. Patient, thorough and made to feel at ease with asking for what I actually wanted and needed.”

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“Through and informative service. Really interesting to see how shoes vary according to foot requirements. The custom fitting service was excellent.”

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“Luke was attentive to my running shoe needs; he listened carefully to my past history (lots of falls while running in the past, and a stroke). I am really impressed with how thorough his review of my gait and running style was and I look forward to receiving the insoles he ordered from the US so I can try running in my new shoes. He took all the time needed and I didn't feel rushed. Thank you for your excellent service.”

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“Great service and perfect shoe.”

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“Absolutely professional customer service with natural pleasure for bouth sides. Very rare to see. I will be back with my wife and my son.”

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“Fantastic service from start to finish. Woke up and booked an appointment for 10.30am. The lady assessing was brilliant: knowledgable, patient and good humoured. After trying 3 pairs of running shoes, all of which would have ‘done’, left with a pair of shoes that felt like slippers! That afternoon went to the gym and ran for 30 minutes pain free for the first time in a long time post surgery.”

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“Great sellers love my trainers very fast shipping and easy to use”

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“David was fantastic! He explained all aspects of the scan to me and was obviously very knowledgeable about what trainers I needed! Trainers passed the test ! First pain free run in 8 weeks. Very happy 😃”

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“It’s valuable having the gait analysis to inform the choice of shoes. Assistant (young chap, Christchurch) is very knowledgeable and helpful. Shoe prices are very keen, and choice good - it is the go to shop for my club, and I’m happy to recommend it.”

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“Was recommended by my physio to come to Alexandra sports. Best piece of advice I’ve been given. Service was great. Obviously knowledgeable and took time to explain everything. I’ve now been wearing my walking trainers for almost a week and they are so comfortable. The in sole has made a huge difference. Even better the price was really reasonable.”

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“Excellent experience. Staff were thorough, friendly and professional.”

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Alexandra Sports is rated 4.9 based on 998 reviews