Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 982 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Fantastic service as always”

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“Visit: 17/09/23 Absolutely first class. David gave my daughter (who’s 11) his fullest attention, knowledge and and patience! He explained everything along the way and as a result my daughter came away with the right trainers for her and very enthused for her next run (she went when she got home).”

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“Really positive experience. Excellent and knowledgeable service from a lady in the Portsmouth branch.”

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“Great experience, with a knowledgeable team member. I have purchased Brooks trail shoes. So looking forward to my next Parkrun.”

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“Excellent booking service, then a refundable £20 against new shoes, the tech used worth every penny!”

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“I booked in for an appointment due to suffering with heel pain from plantar fasciitis. I met with Emily who was incredibly knowledgeable and attentive. Emily walked me through a full assessment and showed me why I was experiencing pain, how my arches had fallen and that my feet aren’t evenly distributing weight when I walk. She explained in detail how we can improve the issues with custom made insoles. Emily went above & beyond and even sent me home with some temporary insoles to help whilst I await mine to arrive! Absolutely fantastic service, a 10/10 experience.”

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“The service in your Christchurch store was exceptional. Very clear descriptions of what the assessment involved, including the results. The description of each shoe presented to try on was very helpful. Very pleased with my purchase!”

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“The staff are really good and knowledgeable. Gave me a gait check and helped me choose a suitable pair of walking shoes and socks. These have proved very comfortable and helped with my knee problem. Thank you Alexander Sports.”

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“Despite the demand and amount of customers Ryan offered an excellent customer service and assistance. He was attentive, polite and knowledgeable. Thank you”

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“Despite the demand and amount of customers Ryan offered an excellent customer service and assistance. He was attentive, polite and knowledgeable. Thank you”

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“The assessment was completed thoroughly and all aspects of this and the findings were explained to me as we went along. Both staff members were relaxed, friendly and attentive throughout and I enjoyed the process.”

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“Excellent service. James took time to explain the tests, understood my problems and had a very kind and professional approach. Will recommend the shop in Christchurch and go back.”

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“Very good service. Thorough and knowledgeable staff.”

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“if you run, I would advise you to visit Alexandra Sports where you will find knowledgeable members of staff who have access to the equipment necessary to help you select the right type of trainers for you.”

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“Fantastic service as usual. Emily listened to my running history and future goals to help get the right fit. Everything she said about my alignment made sense and I’m confident I’ve come away with a pair of trainers that will best support my feet/ ankles/ knees etc. thoroughly recommend!”

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“Really friendly and helpful. Ended up with two pairs of really comfy shoes.”

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“Dawn was absolutley amazing. She had read the history of my back before I had arrived, completed a full analysis of my feet, she helped me understand why the running shoes I had ordered were not suitable for the type of gym work I am doing and instead produced a selection of shows that would be more suitable for my needs......she even understood about me wanting them to look nice! Dawn explained that my tread on each foot is very different and one knee is higher than the other.....I had never noticed this! I am looking forward to trying my shoes out at the gym and am now keen to get walking shoes and work shoes from Alexandra Sport. I don't usually invest in good footwear but I have the feeling this is going to make an enormous difference to my exercise performance and comfort.”

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“Excellent service and advice”

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“I had a really thorough gait analysis & biomechanical assessment. I man doing the assessment was very knowledgable and helpful.. impressed :)”

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Alexandra Sports is rated 4.9 based on 982 reviews