Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have shopped at Alexandra Sports for a number of years and the level of service and care has been consistently high. I would thoroughly recommend them for anyone looking for running shoes (and other running/ sports gear). They may be slightly more expensive than online BUT you can be assured of the fit of your shoes - and you can return and exchange them if they don't work out for you. In sum - they're great.”

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“Had exactly what I wanted, and shipped quickly!”

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“Amazing service - I ordered my Ronhill running leggings on the Thursday evening and they arrived on the Saturday, how brilliant is that I was over the moon. I love the leggings perfect fit and colour as on the website.”

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“Personal service is one of the great advantages of using a local shop like Alexandra Sports where they know you and have such a alot of knowledge. They will always go that extra mile ( or kilometre😊)”

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“Excellent service. trainers fitted perfectly. Delivery was fast . Many thanks.”

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“Delivery of the correct item was about five days not bad during C19 . The running shoes I have bought are excellent . Thank you Alexandra sports for keeping going so well during C19.”

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“Easy ,quick service.trainers are amazing.”

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“I'm still unable to leave a review as item still not received!”

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Hi Sally, I am sorry to hear this. Have you contacted us directly at sales@alexandrasports.com? Royal Mail have slight delays in some areas due to Covid-19 and may take slightly longer than expected. However, if you are able to provide further order details, I can certainly get this sorted for you. Kindest Regards, Ronnie Alexandra Sports

“This was a repeat purchase from Alexandra Sports having bought my previous running shoes from them. They were able to provide the wide fitting I needed and shipped them to me free of charge. The price was good too. I had to wait a little while for them but I appreciate that logistics are difficult at the moment for the suppliers. Good communication. Recommended.”

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“Great service as always, even in difficult socially distancing times. Advice given based on previous trainers, trainers ordered and delivered efficiently. Thank you!”

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“I have to say that the customer service provided byAngie was exceptional, so very helpful & completely understood my various issues.”

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“I recently replaced my old OOFOS Original Sport Recovery Mens Sandals with a new pair and bought my wife a ( womans ) pair as well. They are a super comfortable and durable slip on shoe and I would highly recommend them.”

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“I purchased a voucher on line for my sister in law, which was very straightforward. Other members of my family did the same and Alexandra were great and collected them all together to send to my brother in one go, so that he could give them to her as a surprise at home. Excellent service and she is very much looking forward to being able to use them in the shop.”

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“Fantastic service. Quick efficient and really knowledgeable staff. I am really looking forward to visiting the shop in person.”

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“Purchased a gift card for direct delivery birthday present. Easy transaction and the recipient informs me it was delivered on time. Woudl recoomend”

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“Having been for a fitting before my Wife and i both knew the make, style and size we needed. So the online purchase was simple. Good feedback from the office and prompt delivery. Lovely job”

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“I have been purchasing my trainers from Alexandra Sports since I broke my ankle 7 years ago and found that I was unable to wear certain brands. However, I have now purchased many pairs and have always been very happy with my purchases and the service provided has always been great too. First time I ordered online recently and they were with me in two days. I don't go anywhere else now :-)”

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“Good, specialist sports shoe store staffed by knowledgeable and helpful staff.I was making a repeat purchase of an expensive but really good, comfortable flip flop !”

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“Excellent service - ordered one day & received the next. Amazing for the current circumstances. Thank you Alexandra Sports & Royal Mail.”

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“Trainers are excellent. Very fast delivery, would definitely order again. Thank you”

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Alexandra Sports is rated 4.9 based on 998 reviews