Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 989 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

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“Outstanding service, they alway treat you as a person not a customer”

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“Very friendly, informative and helpful. I couldn't fault this at all and am extremely grateful for all the advice I was given, especially at such a low cost. Thank you so much.”

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“Placed an order as a Special Delivery. Notice the address on the Tracking advice was incorrect. I quickly made contact with sales department who assured me that they would put the correct address on the parcel. Received the parcel next day. Thank you very much for the quick response.”

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“Easy to book an appointment. Efficient, knowledgeable and friendly service. A good experience.”

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“Just to let you know that I still haven't received the goods that you despatched to me around 14th December”

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“Great service from Jim at the Christchurch store, thanks.”

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“I bought an item online and i had to change my details a few times. The staff was very helpful and answered my emails in a prompt manner so everything well smooth. Thanks!”

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“Incredibly quick shipping.”

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“Service was amazing, staff so friendly and knowledgeable, will definitely go back !”

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“Great service , pleased with the shoes!”

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“Above and beyond customer service. Went to get insoles measured and was guided to purchase, given pkenty if info and not pushed in any way. Lots of products to try too. Also given a 3d type scan of feet and posture. I will definitely go back and purchase trainers when needed. Today I bought insoles. Very pleased.”

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“Ordered a Gift Card on line. I found the process easy and the Gift card arrived promptly. Thanks, will definately use them again.”

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“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

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“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

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“Brilliant service and knowledgeable staff. I would definitely recommend.”

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“Great staff,very approachable and knowledgeable. Thank you so much Florin”

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“I haven’t received my order yet, Royal Mail are expecting my delivery…..”

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“Had a scan and insole fit for my daughter, really knowledgeable, helpful and in-depth. Great service.”

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“Excellent service at Alexandra Sports. Venturing in to running from cycling, so wanted to get some guidance on the type of running shoes I need. Really liked the 3D scan of my feet and ankles!”

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“Very impressed. Ordered a pair of Shokz headphones online. Good communication and tracked delivery within 2 days. Highly recommended. Thanks”

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Alexandra Sports is rated 4.9 based on 989 reviews